I used these in my flat before and they just left big lump under the carpet because they couldn't be arsed to scrap the floor for a second. Moved into a 3 bed house and they came and did it all thr... See more
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Although the sales people were nice, I did not feel they were very helpful. I was told to check websites to see what I wanted instead of them helping me to make choice. When I asked questions about t... See more
Company replied
The men repairing our floor were outstanding - worked hard to get the fix just right. Scheduling them on the other hand was a huge hassle - could not get anyone to return my repeated phone calls. To... See more
Company replied
It has been 3 months since our initial agreement with L&M to install hardwood in our hallway. The job is still incomplete and the workmanship on what was done is awful.
Company replied
Company details
Information provided by various external sources
Home of The Beautiful Floor Guarantee. Monday: 9 A.M. – 6 P.M. Tuesday: 9 A.M. – 7 P.M. Wednesday: 9 A.M. – 6 P.M. Thursday: 9 A.M. – 7 P.M. Friday: 9 A.M. – 6 P.M. Saturday: 10 A.M. – 5 P.M. Sunday: CLOSED
Contact info
6156 Mechanicsville Turnpike, 23111, Mechanicsville, United States
- 804-723-1462
- mattshelton@lmcarpet1.com
- www.landmcarpetonemechanicsville.com
2.4
Poor
132 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Looking forward to my next flooring project with L&M!
l would highly recommend you use L&M for your next flooring project, they are very professional and follow through a job to the end with ease!
August 23, 2016
Unprompted review
Reply from L & M Carpet One Floor & Home
Thanks for the 5-star review, Karen! We enjoyed working with you and we hope to do so again in the future!
Super service and excellent job
Everyone I worked with at L&M Carpet One was professional and friendly. I received good advice for my basement carpeting challenge and the final product was much better than I anticipated. I highly recommend L&M Carpet.
August 22, 2016
Unprompted review
Reply from L & M Carpet One Floor & Home
Thanks for the kind words, Anne! It's a pleasure working with you as well, and thank you so much for continuing to trust us with your flooring needs!
Satisfied Customer
I was completely happy with my shopping experience as the sales person was very helpful. The person doing the measurements for hardwood on 1st floor and carpet on stairs did an excellent job. The installers did a wonderful job and were careful about cleaning up after themselves. I have no complaints whatsoever and look forward to working with them again.
August 22, 2016
Unprompted review
Reply from L & M Carpet One Floor & Home
Hi Carole, thank you so much for the kind words. We work hard to ensure all of our customers have the best experience possible and we thank you so much for trusting us with your flooring needs!
Excellent service, product and team!
We chose this provider because we selected them to install the carpet at our previous residence and we were thoroughly satisfied with the quality of the product, the professionalism of their team and the overall service was exceptional! When we decided to replace the carpet in our current residence, we automatically went back to L&M (didn't even consider going anywhere else!) even though their showroom is located approximately 35 minutes from our home. Of course there are many carpet stores located between our home and L&M, however, when you find a good thing, you stick with it!
August 22, 2016
Unprompted review
Reply from L & M Carpet One Floor & Home
Mr. and Mrs. Bostic thank you so very much for your kind review and for the continued business over the years. We greatly appreciate your loyalty and support as dedicated customers like yourself are what have allowed us to continue serving the community. Our goal is to remain a top provider of service, materials and floor covering installations for years to come. It is such a wonderful feeling just knowing that customers continue to come back to us and share their experiences from years ago. If there is any questions we can answer or anything we can do for you, please call us anytime. Thank you again!
Great Job!
L@M did an excellent job removing and replacing carpet in all my rooms upstairs including the stairs. The carpet looks nice. The beds and furniture was removed and placed back in the correct spot. Great job and was all done in one day!
August 22, 2016
Unprompted review
Reply from L & M Carpet One Floor & Home
Thank you for taking the time to post such a nice review and for your business. We greatly appreciate it. I'm so happy that we were able to complete the job and get everything put back so quickly. We understand how overwhelming remodels can be so really strive to be as efficient as possible. If you have any questions about maintenance or if there is anything else we can do for you, please do not hesitate to call. We are here for you! Enjoy the remainder of the summer!
We'll definitely work with L&M for our next flooring project.
Everything went well. The only reason I didn't give five stars is we wanted the job to start sooner. There wasn't an unreasonable delay, just a little longer than we preferred.
August 22, 2016
Unprompted review
Reply from L & M Carpet One Floor & Home
Mr. and Mrs. Tompkins thank you so much for working with us on your kitchen project; we greatly appreciate your business and patience with scheduling! We're in the process of seeking out more quality installers to improve turn around times for our customers. If there is anything we can do for you in the future, please do not hesitate to call us. Have a wonderful rest of the summer!
Reply from L & M Carpet One Floor & Home
Thanks so much for this great feedback! We're so happy to hear that our team was so helpful and knowledgeable during your shopping experience. We'll be sure to pass the kind words along to our team and we look forward to working with you again soon!
Great company to work with
We have used L&M for many years on various jobs. Most recently they installed carpet in our master bedroom which had hardwood. They did a great job.
May 11, 2016
Unprompted review
Reply from L & M Carpet One Floor & Home
Thanks so much for your kind words, Debra! We are so happy to hear that you are enjoying your new carpet in your master bedroom. Thanks again and we look forward to working with you on your next flooring project!
PROFESSIONAL & DILIGENT.
COMPLETED A DIFFICULT JOB DURING THE 2016 BLIZZARD.
April 20, 2016
Unprompted review
Reply from L & M Carpet One Floor & Home
Thank you so much for the wonderful review. Hope you are enjoying your new flooring.
Great pricing!
L&M offer great pricing and warranty on their products.
April 14, 2016
Unprompted review
Reply from L & M Carpet One Floor & Home
Thank you for such a great review. Hope you are enjoying your new carpet!
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