Howden Insurance (Formerly Laurie Ross) Reviews 1,088

Great customer service and communication . Have put friends on to Laurie Ross.

Done a great job to get me the best price for my private hire renewal.. great service and local in paisley.cheers Brian lees..

Been with Laurie Ross for a couple of year's & again this year my insurance was cheaper than anywhere else, Big thanks 2 Stacey Butler & the other staff for all there help & kindness.

Very friendly staff excellent service Very happy with what i got

the team at laurie ross always try to get the best peice and it's really appreciated. I've used them for nany years and the service is top notch. special mention to Maureen who always goes the extra mile for the taxi boys

Ive been with the partick branch of laurie ross for a lot of years now and wouldnt think of going anywhere else.the staff go above and beyond to make sure they have got you the best quote available ,they are understanding of your requirements and needs and are always just a phone call away if anything changes.

It was my first time putting my personal car insurance through this company. It was a nice face to face meeting with the staff being very pleasant and informative and they quickly gave me a very acceptable quote for my needs. I was very impressed by their efficient service.

Helpful and knowledgeable staff on both my car and house insurance.

Renewed car insurance over the phone. Quick, organised and on the ball.

Laurie Ross are helpful and reliable when renewing your car insurance.
They always provide competitive quotes and contact me in plenty of time ahead of my renewal.

Prompt response - no waiting for press button 3, and listening to endless music for ages. Polite, knowledgeable and helpful throughout process.

Isobel in the Paisley branch went above and beyond to help me renew my home insurance. I wouldn't go anywhere else - 1st class service!!

I know all insurance has gone up but Maureen tried for a few days to see if there was anything better out there. Saved a little bit but I appreciate the time and effort she took trying. As usual she gave 100% wouldn’t go anywhere else for my insurance.

To be honest everything is really just the same.My visit was met with smiling efficiency by a real person.whoa! In this day and age! fixed my car insurance in no longer than it would take to get through to human being ,working from home,after inside leg measurements,mum maiden name,date of birth of my first doggy,etc.
What is not to like.

Been with laurie Ross for years, the girls are all great and always keep me up to day when insurance is due.
Always pleasant on phone or when I make the occasional visit.
Keep up the good work girls.

Called Laurie Ross to deal with our insurance as it was tricky to get decent insurance online for a single company vehicle. All the team were knowledgable and were able to speak to an aviva underwriter straight away to confirm they were willing to accept NCD in personal name etc. Seamless and professional service and the price came in so much cheaper than we could get elsewhere! Highly recommended.

Been a satisfied customer for over 30 years. Recommended.

I have been with Laurie Ross (Cumbernauld/Kirkintilloch branch) for a number of years now. Saves me the hassle of finding the best insurance for my car and in the event I have an accident, they assured me that they will handle everything for me!

Cannot fault Ross who helped me the whole way through. The whole team at the rutherglen branch are extremely helpful and they work as a team which helped when Ross was busy.
I have used them before and never had an issue so was delighted to have another faultless experience

Melanie was very professional and polite.
She was very knowledgeable and got my insurance quote immediately as I needed it straight away