Let's go baby® Reviews 93

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Absolute 5 star experience!!! Vera is incredible. Communication was excellent at all times. We rented a number of baby items for our trip to Lisbon including bed-side crib, all looked like new and ser... See more

Rated 5 out of 5 stars

Taking our two young children on their first international trip—from the U.S. to Portugal—came with plenty of stress and logistics! Thankfully, I found Vera and Let’s Go Baby while researching... See more

Rated 5 out of 5 stars

Let's Go Baby is an absolutely fantastic service! I was nervous about travelling with our 10mo old and was getting anxious about all the stuff we were planning to bring (e.g., stroller, pack n' play,... See more

Rated 5 out of 5 stars

I’d like to thank Vera for being so helpful; everything went smoothly, from booking the stroller right through to the final collection. Being able to communicate with her via WhatsApp made the whol... See more

Company details

  1. Baby Store

Written by the company

Let’s go baby specializes in baby gear rental in Lisbon and family concierge services across Portugal. Since 2018, we've provided high-quality, safety-checked baby equipment and personalized solutions like airport transfers with car seats, private drivers, babysitting, and grocery delivery. Travel light and stress-free with Let’s go baby, your trusted partner for family travel in Portugal.


Contact info

4.9

Excellent

TrustScore 5 out of 5

93 reviews

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Rated 5 out of 5 stars

Truly excellent experience - would not hesitate to use again

From start to finish I cannot recommend Let's Go Baby and Vera enough. Communication was excellent throughout, pick up and drop off both extremely well coordinated, excellent quality car seat - seemed very new and very clean, plus helpful fitting video sent in advance (no need to be googling whilst trying to fit it in a rental car pick up garage...). I would not hesitate to use again. Thank you Vera and team - you made transporting our little toddler safely extremely easy!

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Let’s go baby is the best!

Let’s go baby was a godsend with reliable door to door service, convenient product search and ordering and Vera was such a pleasure to work with. She even recommended a babysitting service that made our stay in Lisbon absolutely perfect. I will absolutely rely on her and her services for future stays.

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

Wonderful experience! 'Let's go baby' saved our trip and were so incredibly accommodating. We met at the airport, and despite incredibly long lines and wait times, Vera waited for us to ensure we received the stroller. I would recommend them to anyone!

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

Vera is super helpful and easy to communicate with. We were in a situation where we quickly needed to find a car seat for our son and Vera helped us with this.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Vera was the most helpful and amazing…

Vera was the most helpful and amazing to work with at Lets go baby! We rented a tub, a baby walker and a baby brezza formula machine and it was all in great condition and delivered exactly on time! Would highly recommend to anyone!

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

The most wonderful service and super…

The most wonderful service and super convenient. They catered to our needs perfectly. We had a small issue with the first pram, but it was quickly replaced with a fully functional one. Really appreciate the efficiency and that fact that they came to our locations super fast.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service by a Great Company

The service this company provides is amazing. We rented a stroller that was delivered to the hotel by the time we arrived and then picked up when we left. The stroller was much needed for our time in Portugal. What a fabulous service! And what a great company!

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

Use this company.

When hiring equipment for a baby or young child, safety is of prime importance. The quality of this company’s offering guarantees that. In addition, the quality of customer service is excellent and their attention to detail assures peace of mind for parents. I will definitely be a returning customer.

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

We had an outstanding experience with…

We had an outstanding experience with Let’s Go Baby! From the very beginning, Vera was incredibly responsive and answered all of our questions promptly. Her communication was exceptional throughout our trip, making the whole process seamless and stress-free.

The staff was friendly, reliable, and went above and beyond to accommodate us. They cared about our family, and made us feel welcome. During an unexpected power outage, they made sure we got safely to our hotel, which was a huge relief. Every member of the team went above and beyond for us- from Jose waiting 3hrs at the airport when we couldn’t get our baggage, to Jorge walking us to the check in counter when we departed.

When we arrived, the stroller, diapers, and wipes we had requested were already delivered and waiting at the hotel. The stroller itself was clean, well-maintained, and perfect for our needs.

We also had a last-minute change of plans, and Vera quickly arranged alternative transportation without any hassle.

Highly recommend Let’s Go Baby for anyone traveling with little ones—exceptional service and peace of mind! Vera truly cares about her customers.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Toddler carseat and airport transfer service

We rented a toddler carseat and used the airport transfer service from Let's go Baby. Vera was super communicative and pragmatic, making sure she got every single detail right. The carseat was in great condition. I would definitely recommend this company to everyone I know going to Portugal with kids.

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Needed a car seat before we were meant to pick up our hire car and found Let's go baby. We were met in arrivals and given the car seat - all very quick and much appreciated as our flight landed at 11pm. Great communication with Vera throughout. And again a seamless drop-off at the airport before we flew home. 10/10 highly recommend this company.

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Life saver

Life saver! Our Airbnb let us down last minute with a cot so in a panic I thankfully found Let's Go Baby who was so responsive and hand delivered me a travel cot for 3 nights! It would have been a very different holiday experience with a baby in the bed, so I cannot thank you enough!

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service and Equipment - Don’t think twice

Highly recommend Let’s Go Baby for all your equipment needs in Lisbon. Vera was super communicative, the stroller was in great condition, and Vera brought it right to our doorstep exactly on time and picked up before our flight. Don’t think twice, book everything you need for a comfortable stay with baby with Let’s Go Baby 💕

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Easy and smooth service

Would highly recommend this service! Everything went so smoothly and the car seat we got was in perfect condition! Delivery and drop-off went so smoothly. Will for sure rent again if we are back in Lisbon!

April 20, 2025
Unprompted review
Rated 5 out of 5 stars

What a life saver this service was.

What a life saver this service was.
Super easy to use and navigate the website (although once confirmed & paid I had a moment on where to collect from as didn't realise they delivered!) and a huge amount of options available as well.
The level of communication before, during and after the hire was superb and Vera was incredibly accommodating to our needs as a family.
Genuinely could not recommend this service highly enough.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

We had a perfect experience!

We had a perfect experience. Vera was extremely helpful and knowledgeable. It always felt like she went the extra mile for us. They we there when we landed and went we left to pick up and drop off the car seat. We never had to wait and the equipment was in perfect condition. Thank you so much Vera!

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

I wish Vera was at all my travel destinations!

My family was so happy with the service Vera provided! She was amazing with helping coordinate several transfers and a day tour, provided some great recommendations, and had diapers and wipes waiting for us when we landed. If you’re traveling to the Lisbon area with little kids, she will help make your trip so seamless and unforgettable!

My whole family absolutely loved our driver, Jorge, who Vera arranged. It felt like we have a friend showing us around, rather than a driver. He went above and beyond every single time we saw him and even my shy toddler was laughing and giving him high fives. From letting us borrow an umbrella for several days to taking a longer route so we could see the ocean, to staying with us at the airport until we managed to navigate the baggage tagging screens…and so much more!

Our trip was amazing because of Let’s Go Baby!

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Positive stroller rental experience

We had a really positive experience when we rented a stroller from Let's Go Baby for our recent trip to Lisbon: our first holiday overseas with our baby. The communication from Vera was first class from start to finish and we really appreciated the flexibility of the drop-off and pick-up from our accommodation, which made the whole process hassle free. The stroller itself was brilliant and meant that we could get out and explore the city with ease.

March 29, 2025
Unprompted review

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