Let's go baby® Reviews 93

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Absolute 5 star experience!!! Vera is incredible. Communication was excellent at all times. We rented a number of baby items for our trip to Lisbon including bed-side crib, all looked like new and ser... See more

Rated 5 out of 5 stars

Taking our two young children on their first international trip—from the U.S. to Portugal—came with plenty of stress and logistics! Thankfully, I found Vera and Let’s Go Baby while researching... See more

Rated 5 out of 5 stars

Let's Go Baby is an absolutely fantastic service! I was nervous about travelling with our 10mo old and was getting anxious about all the stuff we were planning to bring (e.g., stroller, pack n' play,... See more

Rated 5 out of 5 stars

I’d like to thank Vera for being so helpful; everything went smoothly, from booking the stroller right through to the final collection. Being able to communicate with her via WhatsApp made the whol... See more

Company details

  1. Baby Store

Written by the company

Let’s go baby specializes in baby gear rental in Lisbon and family concierge services across Portugal. Since 2018, we've provided high-quality, safety-checked baby equipment and personalized solutions like airport transfers with car seats, private drivers, babysitting, and grocery delivery. Travel light and stress-free with Let’s go baby, your trusted partner for family travel in Portugal.


Contact info

4.9

Excellent

TrustScore 5 out of 5

93 reviews

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Rated 5 out of 5 stars

Perfect!

We used Let’s Go Baby’s stroller and taxi (with baby seat) service for a holiday in Lisbon with our 1,5 year old daughter, and it was so perfect! Quick and clear communication, impeccable stroller delivery and taxi service. We will definitely use them again!!

July 23, 2024
Unprompted review
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Reply from Let's go baby®

Thank you for the wonderful feedback! 😊 We're so happy to hear that your experience was perfect. It was a pleasure to help and we can’t wait to assist you again on your next trip. All the best!

Rated 5 out of 5 stars

Amazing service

Amazing service, really helpful and flexible! Would recommend and use again, thanks!

September 22, 2024
Unprompted review
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Reply from Let's go baby®

Olá Corine, thank you for the kind words! 😊 We're so glad we could make your experience smooth and enjoyable. Looking forward to helping you again in the future. All the best!

Rated 5 out of 5 stars

The best experience with Let’s Go Baby!

We had such a great experience with Let's Go Baby and coordinating with Vera from before and during our trip to Lisbon. She even helped connect us with a babysitting service and was so easy to communicate with! She even helped out with a last minute add once we arrived. The entire process was so easy and highly recommend anyone going to Portugal to use this service for baby gear.

September 11, 2024
Unprompted review
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Reply from Let's go baby®

Olá Kelly, thank you so much for your kind words! It was a pleasure helping you and I'm so glad everything worked out smoothly for your trip. Don't hesitate to reach out if you need anything else in the future. All the best!

Rated 5 out of 5 stars

Great experience hiring a stroller

Great experience hiring a stroller for our Lisbon trip. The stroller we hired was great quality. Vera was super helpful, flexible and professional. Would definitely recommend using this company and stroller hiring services.

September 11, 2024
Unprompted review
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Reply from Let's go baby®

Olá Emma, thank you for your lovely feedback! 😊 I'm so happy to hear that the stroller worked out perfectly for your trip. It was a pleasure assisting you and I really appreciate your recommendation. All the best!

Rated 5 out of 5 stars

5 Star Service!

Let's Go Baby is a true 5 Star company!! My partner and I were initially weary of traveling internationally with our one-year-old due to all the baby gear we would need to fly with from Canada. We found Let's Go Baby and could not be happier with the decision. Vera does not just run a baby equipment rental company, she is there for you like a friend would be! She was waiting for us with all our equipment the moment we landed in Lisbon, and even went above and beyond by helping us out throughout our trip as our plans changed. The entire process could not have been smoother and would recommend anyone going to Portugal look no further for all of your baby travel needs!

September 1, 2024
Unprompted review
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Reply from Let's go baby®

Olá Carson! Thank you so much for your amazing review! 😊 I'm thrilled to hear that we could make your trip easier and more enjoyable. It was a pleasure helping you and I'm so happy everything went smoothly. Your kind words mean a lot. All the best to you and your family!

Rated 5 out of 5 stars

Great experience with nice and good…

Great experience with nice and good quality products! Vera was super helpful, flexible and professional. Would definitely recommend her and make use of here business in the near future.

September 7, 2024
Unprompted review
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Reply from Let's go baby®

Olá Felicia, thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience and found our products and service to be of high quality. It was a pleasure assisting you and we’d be more than happy to help you again in the future. All the best!

Rated 5 out of 5 stars

This rental service is a game-changer!

As a frequent traveler with a little one in tow, I’ve had my fair share of experiences with baby rental services around the globe, but our recent experience in Portugal truly exceeded all expectations. If you’re planning a trip to this beautiful country and need baby gear, look no further—Let's Go Baby is simply outstanding!

From the moment we reached out to book, Vera was incredibly responsive and accommodating. Vera took the time to understand our specific needs and ensured that everything was prepared to perfection before our arrival. The range of equipment available is impressive, from top-notch cribs and strollers to high chairs and toys, all of which are impeccably clean and in like-new condition.

What truly sets this service apart is the level of care and attention to detail. Every piece of equipment was delivered right to our accommodation, set up, and thoroughly checked to ensure it met safety standards. This level of convenience and peace of mind made our stay so much more enjoyable, allowing us to focus on creating memories rather than worrying about logistics.

The customer service was exceptional—friendly, professional, and genuinely invested in making our experience as smooth as possible. They even provided a helpful guide with local tips and recommendations, which was a thoughtful touch.

In short, if you’re traveling to Portugal with a baby, this rental service is a game-changer. It combines quality, convenience, and outstanding customer service, making it an invaluable resource for families. We couldn’t have asked for a better experience and will definitely be using their services on our next trip. Highly recommended!

July 16, 2024
Unprompted review
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Reply from Let's go baby®

Olá Carrie, thank you so much for your wonderful review! I'm so glad to hear that your experience with us exceeded your expectations. It was truly a pleasure working with you and helping to make your trip to Portugal easier and more enjoyable. Your kind words mean so much to me and I can’t wait to assist you again on your next trip. Wishing you and your family all the best!

Rated 5 out of 5 stars

Vera will not disappoint!

Vera is absolutely wonderful. I don’t know if she is a one-woman team or not but we were throughly impressed by her responsiveness, flexibility and ability to come up with options that we didn’t even think possible.

We only requested a travel cot (pretty last minute as well) and she delivered superbly! She not only offered to work directly with the host but also delivered a sheet and matttess protector as well. She even worked with the host at the end to coordinate how to best do pick up (since we were scheduled to leave quite early).

Vera’s thoughtfulness and expert level communication made me thankful that we found her. I would recommend a hundred times over!

August 19, 2024
Unprompted review
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Reply from Let's go baby®

Thank you so much for this wonderful feedback. I'm thrilled to hear that everything went well and that I could assist in making your stay easier and more comfortable. It's always a pleasure to help in any way I can and I really appreciate your kind words. Wishing you all the best, and I hope to assist you again on your next visit!

Rated 5 out of 5 stars

Great experience from beginning to end

Great communication from the team, easy pick up and drop off processes, car seat was clean and in great condition.

August 10, 2024
Unprompted review
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Reply from Let's go baby®

Olá Luke, thank you for your kind words! I'm so glad to hear that everything went smoothly and that the car seat met your expectations. It was a pleasure assisting you and I look forward to serving you again in the future. All the best!

Rated 5 out of 5 stars

Outstanding service & quality from start to finish

I cannot begin to express how unbelievably good the service from Vera was. From start to finish, she understood our needs and worked with us to establish the best options and solutions for our visit to Portugal. We were travelling with two young children and wanted to ensure they had safe, suitable car seats for each journey we took and Vera helped guide us on not only the best seats but also the most effective and economic way of using them throughout our stay. She also helped arrange multiple transfers, including an airport pick-up - with the car seats already installed and ready to go. Throughout our stay, she remained in constant contact and was courteous, friendly, and responsive at all times. When our flight was cancelled and times changed, she helped re-arrange matters efficiently and effectively without any hassle at all and confirmations were detailed and clear. We also used her services to hire a bed guard and a UV parasol and the range of 'extras' she is able to offer parents is a fantastic addition to an already exceptional service. For any parents travelling to Portugal, I could not recommend Let's Go Baby any more! Thank you so much for making our trip to your wonderful country a truly amazing one.

August 7, 2024
Unprompted review
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Reply from Let's go baby®

Olá Paul, thank you so much for your thoughtful and kind words! It was truly a pleasure to assist you and your family throughout your stay in Portugal. Your feedback means the world to me and I’m thrilled that the range of services we offer made a difference for you. I look forward to welcoming you back to Portugal in the future. All the best!

Rated 5 out of 5 stars

Excellent customer service and the baby…

Excellent customer service and the baby cribs were exactly as promised and delivered promptly. It made our time in Lisbon better knowing we had one less thing to worry about.

August 8, 2024
Unprompted review
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Reply from Let's go baby®

Olá Peter, thank you for your wonderful feedback! I’m so happy we could help make your time in Lisbon easier. It’s always a pleasure to provide reliable service and peace of mind for families. Looking forward to assisting you again in the future! All the best!

Rated 5 out of 5 stars

Super service !

Everything was made super easy when ordering from Let’s go baby, and they had everything needed to make our trip as effortless for us as possible. Just perfect!
Vera was super nice and we could not thank her enough for the super service provided! We definetly reccomend Let’s go baby.

August 6, 2024
Unprompted review
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Reply from Let's go baby®

Thank you so much for your kind words! I’m so glad we could make your trip easier and more enjoyable. It was a pleasure helping you, and I’m grateful for your recommendation. Looking forward to helping you again in the future! All the best!

Rated 5 out of 5 stars

Great and personal service

Vera made everything go smoothly, and she certainly went above and beyond. If I return to Portugal and require a car seat, I will undoubtedly obtain it from Vera.

July 8, 2024
Unprompted review
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Reply from Let's go baby®

Thank you so much for your wonderful feedback! It was a pleasure helping you, and I'm so happy to know everything went smoothly. I’d be more than happy to assist you again whenever you return to Portugal. All the best!

Rated 5 out of 5 stars

I've worked with Vera twice now and…

I've worked with Vera twice now and both times have been amazing. She is so easy to work with, great with communication on drop off and pick up of the car seat. Highly recommend!

July 31, 2024
Unprompted review
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Reply from Let's go baby®

Thank you so much for your kind words and for trusting us twice. Your recommendation means a lot. Looking forward to helping you again soon. All the best!

Rated 5 out of 5 stars

Fantastic experience with let’s go…

Fantastic experience with let’s go baby. I ordered a cot and a pram, both were delivered and collected at my chosen time & location. They were well made and worked out perfectly for our holiday. Great value pricing for the number of days we rented them for. Would definitely recommend.

July 29, 2024
Unprompted review
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Reply from Let's go baby®

Olá Ross, thank you so much for your kind words! We're thrilled to hear that the cot and pram worked perfectly for your holiday. It was a pleasure assisting you and we truly appreciate your recommendation. Looking forward to helping you again in the future! All the best!

Rated 5 out of 5 stars

On time, responsive, good quality

Vera was waiting for us when we arrived at the Lisbon airport with a car seat, and was there to pick it up at our rental car location as well. She was a very clear and responsive communicator and made the process very simple. The car seat was in good shape and she clearly showed us how to use it. Would definitely work with her again when traveling in the future!

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

Super reliable & service

Vera was fantastic! Very easy to book the cot. Vera was so responsive to communications. She delivered the items on time, picked them up at the agreed time. The cot & mattress was in perfect condition. I couldn't have asked for a better experience.

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable and flexible

I couldn't recommend Let's Go Baby enough! We rented a travel cot and mattress through them, and Vera provided us with exceptional service. She went above and beyond to ensure we had everything we needed. When I arrived a bit late in returning the rental to the warehouse, Vera was kind to ask if I was ok through WhatsApp. For a true peace of mind during your holidays, I highly recommend this service. Thank you, Let's Go Baby, for making our travel experience so smooth!

July 6, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect service

I can highly recommend this company. Communication was super easy and people always asked if everything was okay. The child seat was of very good quality and all safety standards were met.

June 30, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend this service

Highly recommend this service! Vera was extremely easy to communicate with and very flexible to meet and greet regarding the travel pram we hired. The pram was as described and served the purpose very well. Upon our departure, we were very happy to receive of small gift of paper and colouring pens for our children to keep them entertained on the flight. I will happily use Let's Go Baby again.

July 7, 2024
Unprompted review

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