Let's go baby® Reviews 93

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Absolute 5 star experience!!! Vera is incredible. Communication was excellent at all times. We rented a number of baby items for our trip to Lisbon including bed-side crib, all looked like new and ser... See more

Rated 5 out of 5 stars

Taking our two young children on their first international trip—from the U.S. to Portugal—came with plenty of stress and logistics! Thankfully, I found Vera and Let’s Go Baby while researching... See more

Rated 5 out of 5 stars

Let's Go Baby is an absolutely fantastic service! I was nervous about travelling with our 10mo old and was getting anxious about all the stuff we were planning to bring (e.g., stroller, pack n' play,... See more

Rated 5 out of 5 stars

I’d like to thank Vera for being so helpful; everything went smoothly, from booking the stroller right through to the final collection. Being able to communicate with her via WhatsApp made the whol... See more

Company details

  1. Baby Store

Written by the company

Let’s go baby specializes in baby gear rental in Lisbon and family concierge services across Portugal. Since 2018, we've provided high-quality, safety-checked baby equipment and personalized solutions like airport transfers with car seats, private drivers, babysitting, and grocery delivery. Travel light and stress-free with Let’s go baby, your trusted partner for family travel in Portugal.


Contact info

4.9

Excellent

TrustScore 5 out of 5

93 reviews

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Rated 5 out of 5 stars

Had a great experience with this…

Had a great experience with this company and highly recommend using them. Vera is lovely, responsive and reliable. She really cares about your needs and goes the extra mile to make sure you get what you need.

March 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Let's Go Baby provides excellent service! The price was also very reasonable compared to other companies (I checked several before placing my order). Vera, the owner, was super polite, kind and responsible. I highly recommend Let's Go Baby! Thank you, and see you next time!

February 16, 2025
Rated 5 out of 5 stars

amazing, personal and reliable service!

We have used Let’s Go Baby several times and could not recommend more highly - firstly for visitors of ours who had children when we were living in Lisbon, and then more recently during our first trip to back to Portugal with our 5 month old. Vera and the team made the whole experience so easy for us and took away a lot of stress! They are so responsive and the quality of the equipment is great. Our 5 month old is a baby on the smaller side so to have a reliable car seat was really important to us. The team were also checking in on us throughout our stay which was a great personal touch. Overall would hugely recommend for anyone travelling to Lisbon/Portugal with children!

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Renting a stroller from Let's Go Baby…

Renting a stroller from Let's Go Baby was a lifesaver! Our airline lost our checked stroller, but thankfully, Let's Go Baby provided a clean, high-quality replacement quickly and easily. Vera was super responsive, and the online reservation process was a breeze. This made our trip to Lisbon with kids so much smoother – highly recommend!

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

LAST MINUTE DECISION.

I give 5 stars to Vera and her business "Let's go baby". Really efficient. I wrote her on Sunday and she texted me right back, so I could rent a baby stroller without problem even if it was Sunday and a last-minute decision!!! I really recommend her! Thanks Vera!

December 1, 2024
Unprompted review
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Reply from Let's go baby®

Olá Giulia! Thank you so much for your kind words and recommendation! I’m so glad I could help, even on short notice - it was a pleasure!

Rated 5 out of 5 stars

Amazing service and business!!!

This business is a godsend for people traveling with litte-ones. The equipment is clean, staff goes out of their way to make sure everything works and delivered on time. This is a fantastic business and I love supporting exceptional small businesses. Thanks!

December 2, 2024
Unprompted review
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Reply from Let's go baby®

Olá Eric! Thank you so much for your wonderful review! It means the world to us to know we made your trip easier. We truly appreciate your support for small businesses like ours. All the best!

Rated 5 out of 5 stars

Great transfer with car seat

I used Let’s Go Baby to drive my husband, my six-month-old baby, and me to/from the airport during our stay in Lisbon. Vera was so helpful and friendly and always responded to me right away. The car and the car seat that transferred us were perfect and our driver, Tiago, was very helpful and friendly. Vera was also available to help us coordinate a day trip somewhere but we decided to just stay in Lisbon instead. I would definitely recommend using Let’s Go Baby!

November 12, 2024
Unprompted review
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Reply from Let's go baby®

Olá Hannah! Thank you so much for your wonderful feedback! We're so glad to hear that your transfer and experience with us went smoothly. It was a pleasure to assist you and we're happy you felt well taken care of. All the best!

Rated 5 out of 5 stars

Highly Recommend!!

Vera was SO kind and helpful. I was new to European car seats, but she went above and beyond to make sure that I was comfortable installing the car seat correctly—even sending a follow-up video addressing the specific concerns I had after watching the generic installation tutorial. And this was all before I had even booked!

The car seat was in perfect condition (and I'm picky with car seats!), Vera was easy to communicate with and prompt in every interaction. She was so kind with my kids when she dropped off and picked up the car seat, and overall every interaction we had was delightful. 100% would book with her again—I'd give more stars if I could!

November 13, 2024
Unprompted review
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Reply from Let's go baby®

Olá Dania! Thank you so much for the amazing review! It was a pleasure helping you with the car seat and making sure everything was just right. Your kind words mean the world to us and we're so happy to have been able to make your experience easier. Looking forward to assisting you again in the future! All the best!

Rated 5 out of 5 stars

Great service!

Great service! They really go above and beyond, even offering good advice and help navigating the area. The car seat we rented looked good as new and worked perfectly. Highly recommended!

November 7, 2024
Unprompted review
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Reply from Let's go baby®

Olá Ryan! Thank you for your wonderful review! 😊 We're so glad to hear that everything went smoothly and that our service helped make your experience even better. It’s always a pleasure to assist families like yours. Looking forward to welcoming you again soon! All the best!

Rated 5 out of 5 stars

Fantastic Experience!

We recently rented baby gear for our trip to Portugal, and the experience was exceptional! We rented a car seat, stroller, baby monitor, and blackout curtains—all of which were in great condition. Vera was incredibly responsive, accommodating, and went above and beyond by providing diapers so we didn’t have to pack any. She met us right at the arrivals terminal when we landed, and again at the car rental return when we left, which made our travel so much easier. We didn’t have to worry about lugging extra gear through the airport, allowing us to pack light with just carry-on luggage. Vera’s service made our trip stress-free and enjoyable for my husband, son, and me. Highly recommend!

October 15, 2024
Unprompted review
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Reply from Let's go baby®

Olá Kristina! Thank you so much for your kind words! 😊 We're thrilled to hear that our service made your trip easier and more enjoyable. It was a pleasure helping your family travel light and stress-free. We hope to see you again soon! All the best!

Rated 5 out of 5 stars

Seamless experience!

Rented a baby carrier and the experience was seamless! Lets go baby was easy to communicate with and the rental was waiting for me at the resort, in perfect clean ready to use condition. Would definitely use again!

October 13, 2024
Unprompted review
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Reply from Let's go baby®

Olá Erin! Thank you so much for your wonderful feedback! 😊 We’re happy to hear the experience was seamless. We look forward to helping you again in the future! All the best!

Rated 5 out of 5 stars

Highly recommend!

We travelled to Lisbon from Singapore with our 11m old daughter and this was our first experience renting baby facilities. Vera and Let’s Go Baby were excellent - we rented a stroller, baby bath and high chair for our 1 week stay. The rental process was very easy, the items were in great condition and Vera was extremely communicative and so accommodating when we had to swap high chairs as the one we’d originally booked didn’t fit our Airbnb. I’d definitely recommend using Let’s Go Baby to save yourself the hassle of bringing your baby things on holiday!

October 5, 2024
Unprompted review
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Reply from Let's go baby®

Olá Laura! Thank you so much for your kind words! 😊 We're thrilled to hear you had a great experience with us. It was a pleasure to help make your trip easier and we’re glad everything worked out smoothly. All the best!

Rated 5 out of 5 stars

Do not hesitate.

Do yourself a favour and get in contact with Let’s Go Baby if you’re travelling with kids. I cannot say enough good things. Vera scheduled drivers seamlessly with car seats, rented me a backpack carrier and got me diapers upon arrival so we didn’t have to travel with more than needed for a flight. Brilliant service and I truly felt the costs were super affordable for a family stretching to make a vacation work. Do not hesitate. Having professional communicative people on the other end of a text is so comforting when travelling with a 2yo. The most amazing part was just that Vera was a sounding board for me as I was deciding things like taking a train or renting a car. So so so valuable. Thank you Vera. Canadian travelling from Canada to Portugal.

September 26, 2024
Unprompted review
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Reply from Let's go baby®

Olá Shane, thank you so much for your amazing review. We're so happy we could make your trip easier and more comfortable. It was a pleasure to assist you with everything and we're thrilled to know that our service was valuable during your travels. Do not hesitate to reach out again. All the best!

Rated 5 out of 5 stars

Great service = Great People

Great service. So personable and friendly! Highly recommend

September 10, 2024
Unprompted review
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Reply from Let's go baby®

Olá Andrew! Thank you for your kind words. We're so happy to hear that you had a great experience. It was a pleasure serving you, and we truly appreciate your recommendation. All the best!

Rated 5 out of 5 stars

Great for hiring baby equipment in Portugal

Selection of products was good and we were able to hire a seat very similar to what we have at home. Vera was very prompt with communication and sent a message after collection to check everything was ok.
Equipment was in good condition and clean.

September 15, 2024
Unprompted review
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Reply from Let's go baby®

Olá Tracy, thank you for your feedback! 😊 We're glad you were happy with our service and the equipment. It was a pleasure assisting you and we appreciate you taking the time to share your experience. All the best!

Rated 5 out of 5 stars

Excellent service

Really great service! Vera was extremely helpful in accommodating our requests and was very responsive! I really recommend this service. We used Let’s go baby for transfer to and from the airport as well as for renting a high chair and baby car seat during our stay in Cascais. The stuff was clean and in good condition and the drivers were very polite and helpful. I would this service gain if coming back to Portugal.

September 19, 2024
Unprompted review
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Reply from Let's go baby®

Olá Fredrika, thank you so much for your kind words! 😊 We're thrilled to hear that everything went smoothly during your stay and we’re happy to have been a part of your experience in Portugal. Looking forward to welcoming you back in the future. All the best!

Rated 5 out of 5 stars

Excellent service!

We used let’sgobaby.pt to rent a travel cot, mattress and toys for our 11 month baby girl during our holiday in Cascais. The cot and mattress were very comfortable and my baby slept better on this than she does at home! It was great to have the option of toy rental too to save space in the suitcase! The communication from Vera was excellent and she was very flexible and prompt with delivery and collection. It was a really easy process and I will definitely be booking again. Thank you Vera & team!

September 8, 2024
Unprompted review
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Reply from Let's go baby®

Olá Claire! Thank you so much for your wonderful feedback! 😊 We’re so happy to hear that your baby had a comfortable stay and that our service made your holiday easier. It was a pleasure to assist you and we can’t wait to welcome you back in the future. All the best!

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