Let's go baby® Reviews 93

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Absolute 5 star experience!!! Vera is incredible. Communication was excellent at all times. We rented a number of baby items for our trip to Lisbon including bed-side crib, all looked like new and ser... See more

Rated 5 out of 5 stars

Taking our two young children on their first international trip—from the U.S. to Portugal—came with plenty of stress and logistics! Thankfully, I found Vera and Let’s Go Baby while researching... See more

Rated 5 out of 5 stars

Let's Go Baby is an absolutely fantastic service! I was nervous about travelling with our 10mo old and was getting anxious about all the stuff we were planning to bring (e.g., stroller, pack n' play,... See more

Rated 5 out of 5 stars

I’d like to thank Vera for being so helpful; everything went smoothly, from booking the stroller right through to the final collection. Being able to communicate with her via WhatsApp made the whol... See more

Company details

  1. Baby Store

Written by the company

Let’s go baby specializes in baby gear rental in Lisbon and family concierge services across Portugal. Since 2018, we've provided high-quality, safety-checked baby equipment and personalized solutions like airport transfers with car seats, private drivers, babysitting, and grocery delivery. Travel light and stress-free with Let’s go baby, your trusted partner for family travel in Portugal.


Contact info

4.9

Excellent

TrustScore 5 out of 5

93 reviews

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Rated 5 out of 5 stars

Reliable, trustworthy, high quality service

We arrived in Lisbon believing we had access to a suitable car seat for our two year old daughter but soon realised we didn’t. I reached out to Vera very late at night and received a reply - by 8am the next morning we had a fantastic car seat delivered to our hotel (and collected at the end of our stay).
Vera took time to demonstrate how to fit the car seat and followed up with sending a virtual tutorial. She checked in later in the day to ensure we were happy with the product. The products are new, clean and meet all the current safety regulations - Vera is well versed in this information so you can feel confident that your child will be receiving a bespoke product for their needs.
The service was fantastic, completely trustworthy and to such a high standard. I can’t recommend this company enough.

July 6, 2024
Unprompted review
Rated 5 out of 5 stars

I couldn’t be happier

I couldn’t be happier with our experience renting a car seat and buying diapers through Let’s Go Baby. I loved that there were options for car seats and I could do my research on them before choosing, because I wanted to be sure my little one was safe. I reached out to see if Vera could bring diapers along with the seat and she was helpful in explaining what’s available in diaper brands in Portugal and how they translate to American brands. Vera herself was wonderful! She was waiting for us at the airport and had super clear instructions about where to find her. She gave us a brief overview of how to install the seat and we were off! I’ll be telling everyone I know bringing kids to Portugal about this amazing service.

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

Best customer service ever

We rented a stroller in Lisbon. The customer service was excellent!!! The stroller was light and good to handle. First we didn’t know how to fold it but we received a very good instruction via WhatsApp. They are super friendly. I hope they will soon operate in Algarve too.

June 12, 2024
Unprompted review
Let's go baby® logo

Reply from Let's go baby®

Olá Luise! Thank you so much for your kind words. We’re thrilled to hear that you had an excellent experience with our customer service and that the stroller met your needs. Safe travels and we look forward to assisting you again in the future. Wish you all the best!

Rated 5 out of 5 stars

Excellent Service and Perfect Support

Delivery was seamless and the quality of the hired products was perfect. Vera was so helpful and understanding she made the whole process simple and easy which is just what you need when travelling.

Would definitely recommend LetsGoBaby.pt for all your baby travelling needs.

June 9, 2024
Unprompted review
Let's go baby® logo

Reply from Let's go baby®

Olá Ridge! Thank you for your wonderful review. We’re delighted to hear that the delivery was seamless and that you were satisfied with the quality of our products. Vera and the team are always here to make the process as simple and easy as possible, especially when traveling. Your recommendation means a lot to us. We look forward to assisting you again on your future travels!

Rated 5 out of 5 stars

Excellent service! Highly recommended!

We received an excellent service from Vera! We rented a baby buggy and a baby bed, and forgot to include the matress. Vera made sure we had everything we needed and suggested to meet us at a place that would ease our departure. 6 stars! Highly recommended!

February 8, 2024
Unprompted review
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