Linkedupalarms Reviews 192

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

In less than 2 years the battery has gone on kitchen alarm, with a 10 year warranty I contacted the company but from what I can tell they are no longer running. Disappointed

Rated 1 out of 5 stars

I purchased a linked up alarm set including a carbon monoxide detector. 10 year battery warranty, and after 3 years the battery has failed in one of the smoke detectors. Reached out to the company a... See more

Rated 1 out of 5 stars

I purchased a linked up alarm set including a carbon monoxide detector which comes with a 10 year battery warranty, and after 3 years the battery has failed in the carbon monoxide detector. Reached o... See more

Rated 5 out of 5 stars

Alarms were delivered very quickly. I had a problem linking all alarms and found instructions a bit confusing. Called technical support who ran through linking them together. Was very simple and only... See more


Contact info

2.8

Average

TrustScore 3 out of 5

192 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great customer service

I received my order and the system was easily set up. A small problem was promptly resolved and I have recommended linkedup alarms to all my family and friends. Will use them again if needed.

April 25, 2022
Unprompted review
Linkedupalarms logo

Reply from Linkedupalarms

Hi James, Thank you for your comments and your recommendations. We are glad you are happy with your alarms. If we can assist with anything else, please do not hesitate to contact us.

Rated 5 out of 5 stars

Linked up smoke/heat alarms

I ordered a remote control, two smoke alarms and a heat alarm. On receipt I noticed that the heat alarm was damaged. I contacted the company by email and got an immediate reply. They sent a replacement which I received in a couple of days. The system is now up and running and I am delighted with the product and the service.

April 22, 2022
Unprompted review
Linkedupalarms logo

Reply from Linkedupalarms

Hi, Thank you for your comments and your patience. We are glad you are happy with your alarms. If we can assist with anything else, please do not hesitate to contact us.

Rated 5 out of 5 stars

Had prob with carbon monoxide alarm

Had prob with carbon monoxide alarm. While John the expert sorted that out be linked in the other alarms.
Very pleased with ssrvice

April 20, 2022
Unprompted review
Linkedupalarms logo

Reply from Linkedupalarms

Hi David, Thank you for your review. We are glad you are happy with your alarms. If we can assist with anything else, please do not hesitate to contact us.

Rated 5 out of 5 stars

Best company to buy alarms always on…

Best company to buy alarms always on hand for any queries issues best value

April 20, 2022
Unprompted review
Linkedupalarms logo

Reply from Linkedupalarms

Hi Gillian, Thank you for your comments. We are glad you are happy with your alarms. If we can assist with anything else, please do not hesitate to contact us.

Rated 5 out of 5 stars

Two sets of alarms order

I recently ordered two sets of Scottish Government-complaint alarms for our flat, and my late Dads’ property. Linked Up Alarms gave great, regular communications at all stages of the process. Their despatch dates were adhered to, and the units seem well made too, with clear instructions for interlinking. Although it ended up being a little fiddly at first, in practical terms. No fault of theirs though! Great to also get a personal message from the owner of the company, too. That was a nice touch.

April 19, 2022
Unprompted review
Linkedupalarms logo

Reply from Linkedupalarms

Hi Malcolm, Thank you for your comments. We are glad you are happy with your alarms. If we can assist with anything else, please do not hesitate to contact us.

Rated 5 out of 5 stars

Heat and smoke alarms

A couple of weeks ago, I ordered smoke alarms and a heat alarm on the Sunday evening. I then received confirmation and delivery update emails. The alarms arrived only four days later on the Thursday. We installed them yesterday - easy to fix to the ceilings and (after reading and following the instructions which is important) got them all linked up. Very happy with the whole ordering, delivery and installation process.

April 17, 2022
Unprompted review
Rated 5 out of 5 stars

Very happy

Very happy - all arrived in working order and after a couple of trial & error attempts got them all synched. Customer Service excellent - replied promptly to my email asking about a short delivery delay.
Would definitely recommend.

April 14, 2022
Unprompted review
Rated 5 out of 5 stars

LINKEDUPALARMS

I looked through several sites to find a good deal for the new Linked Alarms and found LinkedupAlarms. From start to finish the customer service was excellent. The Alarms are also easy to link and fit. Definitely happy to recommend them.

April 8, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent company and customer service

Excellent company, received my order within the ETA provided despite the surge of demands.
I've got one heat alarm and 4 smoke detectors + 1 CO2. Really simple to install and interlink (I've bought the remote control for ease of use).
One smoke detector was broken on arrival (the on/off switch being a bit flimsy), and I've received a replacement within a couple of days of flagging it up! Exceptional customer service!!

April 7, 2022
Unprompted review
Rated 3 out of 5 stars

They only last for TEN YEARS

Alarms arrived all well packaged and look like fairly good quality. Fitting and setting up was easy with fairly easy instructions to follow.
My only issue and it is of importance is, you need to replace all the alarms in TEN YEARS time! You will have to go through the whole process again, you cannot replace the ten year battery.
This is not mentioned when you buy the alarms it only states that the battery life is ten years.

April 6, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent - would recommend
Ordered a larger set for my family home and then another for my parents.
Had a problem with remote. Got a full refund for the remote controller and a call to walk me through the process of resetting and linking again.

Communication can at times be slow but they come across as a small and honest company.
Would recommend.

April 3, 2022
Unprompted review
Rated 5 out of 5 stars

5 stars all the way.

Only issue really was that they arrived late. However I did take into account the state of the world at the moment and factored in the trouble with goods around the globe. Linkedupalarms did their part and I would definitely use them again 5stars all the way

March 31, 2022
Unprompted review
Rated 5 out of 5 stars

I received my new linked up alarms and…

I received my new linked up alarms and have them installed. I am absolutely delighted with them and I would recommend them to anyone whom is looking for the same.Kindest Regards to Linked up Alarms and keep up the great work. 👍👍😀😀

March 31, 2022
Unprompted review
Rated 5 out of 5 stars

New alarms

Ordered my new alarms from linked up alarms great service and speedy delivery would definitely recommend this company

March 31, 2022
Unprompted review
Rated 4 out of 5 stars

Ordered products however there was a…

Ordered products however there was a delay in coming but I was notified.

I did receive one smoke alarms short contacted them and got my replacement more or less instantly so wounded fault customer service as they dealt with my query very quickly.

March 30, 2022
Unprompted review
Rated 1 out of 5 stars

I placed two orders for sets of alarms…

I placed two orders for sets of alarms on 4th and 7th February 2022. Delivery was forecast for both by 4th March and neither was delivered. Tried calling them and continually got no reply simply advised by announcement to e-mail them for a response within 24 hours. After several days I became suspicious and contacted my credit card company and raised a dispute. After I got the payment reversed the updates started yo come by e-mail and text and eventually the alarms were delivered on 19th March. The devices are not simple to set up, the pairing is not easy. Dreadful customer service, lack of order updates and poor delivery times. Would not recommend this supplier and would advise potential customers to look elsewhere for similar products.

March 30, 2022
Unprompted review

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