Online order from a real shop with real humans! Great service but backed up by real people answering the phone and dealing with any issues. If you’re in the market for a great travel bag or accessory... See more
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Company details
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London Luggage are London's biggest independent retailer of designer hand, cabin and suitcase luggage for men and women, and leading UK Luggage retailers.
Contact info
Pentonville Road 290, N1 9NR, London, United Kingdom
- 02072678835
- info@londonluggage.co.uk
- www.londonluggage.co.uk
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Fast delivery
Fast delivery, good products and very easy to order / track. Five Stars
Briggs & Riley @Work Backpack
I needed an urban style backpack with a main compartment a little taller than the norm and, after trying some other brands decided to pay the extra for a Briggs & Riley @Work Large Cargo pack. London Luggage tend to offer a 10% discount so I looked online but found they were out of stock. Undeterred I called the shop, spoke to Patrick the owner who promptly went and found the last one that was on the shop floor. He carefully checked it was the right model etc and then offered to put it aside for me to collect (they can't offer the same delivery service from the shop as they do for online orders which get packed and despatched from their warehouse). I collected the bag, obtained the 10% discount, and had a very enjoyable chat with Patrick whilst admiring his shop. First class service - oh, and the backpack is truly excellent, I made the right choice there.
Excellent customer service
Easy to order the suitcase I wanted and add personalisation letters.
There was a problem with the delivery entirely due to the courier. Melissa at London Luggage sorted out the problem for me and the suitcase was delivered 2 days later.
Excellent service
Ordered on the Sunday and the case…
Ordered on the Sunday and the case arrived on the Tuesday. Easy site to use too.
Wonderful as always
Wonderful as always. Fast processing, beautifully wrapped and quality unmatched.
Fast delivery.
Best value deal for the Samsonite…
Best value deal for the Samsonite Ecodiver duffle and swiftly sent. This is the second duffle I have bought from London Luggage.
Great products
Great products, great service, great comms, swift delivery. Multiple online purchases from this excellent company.
Very quick and professional service
Very quick and professional service. Case arrived well protected and in perfect condition

Reply from London Luggage
Great to carry suits and shirts!
Very spacious and high quality garment bag. Large pockets to accommodate socks, neckties, underpants.

Reply from London Luggage
Great customer service and prices.
Amazing company. Such great prices and amazing customer service. Recently dealt with an issue even though not of their making. Great freebie offers too to go with your order.

Reply from London Luggage
Fair and Square company
Easy to navigate website, had the suitcase I wanted at a fair price - delivered quickly without hassle

Reply from London Luggage
Excellent product as described and very…
Excellent product as described and very quickly delivered

Reply from London Luggage
Product as described
Product as described. Price very competitive. Quick delivery. Highly recommend

Reply from London Luggage
Great service
Great price, great communication re order and delivery. Very quick delivery. Great service all round

Reply from London Luggage
Excellent service from order and…
Excellent service from order and enquiries to the return I made

Reply from London Luggage
Delightful service
A vast range of products are available and the website is easy to use allowing a good range of filtering. The ordering process was straightforward. I particularly like the speedy delivery service too. I had absolutely brilliant customer service when I needed to contact them. All in all great service and I recommend them to you.

Reply from London Luggage
Perfect
Perfect. I got the bag I wanted at a great price. Approx 50% of the normal the cost during a sale and yes I confirmed that it was a genuinely good price before purchasing. It was delivered on schedule and overall the service was hassle free. Only issue is the bag is for commuting and every train is still having delays! :-)

Reply from London Luggage
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