LOTTIE LOUISE DESIGNS LTD Reviews 

179
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Lottie supplied the invitations for my wedding and she was amazing to work with from start to finish answered all my questions and very quick turn around considering the complexity and scale of what I... See more

Rated 5 out of 5 stars

I found Lotties business through Instagram, such a lovely girl and company! Ordered two personalised candles for my boyfriend and I and they look absolutely stunning. The candles also smell unreal whi... See more

Rated 5 out of 5 stars

Such beautiful designs which arrive exactly how they look on the website! I ordered the personalised water bottle and the shorts/cami PJ set in grey which have both arrived in perfect condition!... See more

Rated 5 out of 5 stars

You wont be disappointed with Lottie’s house number plaque. They are exquisite. Unlike the generic signs you can get these are bespoke handmade quality signs, sturdy, weatherproof and a stateme... See more

Company details

  1. Wedding Service

Written by the company

Wedding Invitations, Personalised Signage, Business Signage. Personalised Gifts, Neons


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

179 reviews

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4.7

All reviews

(179)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

So happy!

Stunning job of welcome sign, table plan, numbers and guestbook- so much so im already to place another order for some more bits !

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

Would 100% recommend!

I could not recommend LLD enough! I am so pleased I came across the company on instagram. The costumer service has been amazing and the quality of the products is another level. Our guests couldn’t be more complimentary on how beautiful all the signage looked, especially the neon hoop we rented. If you are undecided wether to spend money on these details, in my opinion JUST DO IT! They made it extra special on the day.
On the day LLD team members came to set up and could not be more helpful! They even managed to add an extra name to our seating plan on the morning, which was super kind. Responses to emails and enquires have been really impressive via both email and messages on insta. I would 100% recommend!

August 19, 2023
Unprompted review
Rated 2 out of 5 stars

Not that great

After paying thousands you expect perfection. I didn't receive perfection, I received a series of dissapointing mistakes.

For a start most of my invite ribbons were frayed. Not a good look!

Then when I finally received my signage, alot of acrylic letters had slipped off, vinyl letters were peeling away, the photos on my table numbers were a shocking quality and the stands provided are just not fit for purpose with most signs leaning or tipping over. Also, to my dissapointment, a large portion of my menu cards were different shades.

I purchased a huge amount of stationary from Lottie and I can honestly say I may as well have gone elsewhere for the same quality of work but cheaper.

Overall...expensive is absolutely not always best!

July 1, 2023
Unprompted review
LOTTIE LOUISE DESIGNS LTD logo

Reply from LOTTIE LOUISE DESIGNS LTD

Hi Jennifer, I’m so sorry you feel like this! I’m shocked to see this as we worked very hard on your order and one of our team members who came in especially for you on a Sunday went through everything on your order with you upon collection.

We also haven’t heard from you regarding any issues you have mentioned above. This makes me very upset to see you weren’t happy with our products, as we always aim to provide the best possible service and products to all of our brides. We hope we can resolve this by email - if you’d like to discuss anything further please email us at info@lottielouisedesigns.co.uk
Thank you
Lottie, LLD.

Rated 5 out of 5 stars

The most perfect addition!

The most perfect addition!
Thank you so much to the Lottie Louise Designs who were exceptional and everything no we would ever want from a vendor for our wedding! The process of ordering, my many questions and the set up for our day was impeccable! We will 100% be using them again and the quality of the product is so lovely! Couldn’t be happier x

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Experience with Lottie Louise Designs

After doing some extensive reach on wedding signage, I was lucky enough to find LottieLouiseDesigns.

Charley and Lottie were extremely helpful in helping me choose which signage I needed for my wedding day and helped me the design the custom table numbers and seating chart of my dreams !! Being from USA, they walked me through the process of sending payments and shipping, which was extremely helpful.

The design process with Lottie Louise Designs was so easy and after picking the colors and picking the designs, they sent mock ups which helped me see what everything would look like on the big day. Once the signage was delivered, my husband and I were in awe - if you’re looking for beautiful signage and a great experience, Lottie Louise Designs is the best decision!

June 25, 2023
Unprompted review
Rated 5 out of 5 stars

The best wedding signage out there!

We had the most beautiful signage for our wedding, such brilliant quality and looks so good!
The help via email with everything and changes i wanted to make was made so simple, the staff are so helpful!
I cannot get over how lovely our signage bundle was! It was simply amazing!

July 21, 2023
Unprompted review
Rated 5 out of 5 stars

One word… Incredible

One word.. Incredible! From start to finish, the service was amazing and seamless. Charley was so friendly and helpful from the initial enquiry through to the design stage and delivery. We ordered the welcome sign, seating plan, table names, guestbook and card box and everything was just perfect. I knew they were going to be good but this just all exceeded our expectations and looked fantastic on the day. Thank you to Charley and the team at LLD for their help and for being part of our special day!

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

I had ordered a card box and guest book…

I had ordered a card box and guest book late I messaged the guys at Lottie Louise designs and they fitted me in with weeks until my wedding. Products came packaged safely in great condition and most of all looked beautiful!!

July 1, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing from start to finish

Amazing from start to finish. Super quick with replying to all messages and very helpful with advising on what we needed. Our sign came perfectly packaged and looks stunning! Thank you to everyone at Lottie Louise Designs

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend! Great communication and my order came really fast absolutely love it thank you

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

WOW!

Wow! What great service.

I bought a beautiful bespoke neon light for my wedding, and from enquiry to delivery it only took around 2 weeks!! The communication was excellent and the quality of the neon light is far superior to anything we could've imagined! We can't wait to have this showcased at our wedding!

I would highly recommend! ✨️

May 29, 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

I cannot recommend Lottie Louise Designs enough!!
I ordered a neon sign for our wedding day, within 1 week it arrived and it’s everything I wanted and more. Quick responses when messaging, quick mock design, amazing results. If you are looking for anything like this, I highly recommend❤️

May 2, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended & exceptional work

Absolute exceptional work on my purchase for my Son’s upcoming birthday. Thank you Team Lottie Louise Bespoke Ltd for excellent finish and amazing work of art you do.
I highly recommend Lottie Louise Bespoke Ltd for any occasion you may have be it from birthday, celebration, wedding and so forth, they got you on this.

Thank you again and my Son was highly impressed and grateful for seeing it at home. Also thank you for the special delivery also. ⭐️⭐️⭐️⭐️⭐️

May 2, 2023
Unprompted review
Rated 5 out of 5 stars

Bride and bridesmaid boxes

I received two bridesmaid boxes and a bride box and I could not be happier. The quality and attention to detail of these boxes is unlike anything I’ve ever seen before and I could not have asked for a better buying experience! The whole team was so helpful and always quick to get back to me when I had a question (and I had quite a few!). I am so excited to purchase the rest of my wedding stationary ready for my big day. Thank you! I am so happy with my purchases!

April 19, 2023
Unprompted review
Rated 5 out of 5 stars

Everything was perfect

Lottie Louise Designs made our stationery for our wedding, and everything is perfect! The team were so helpful and really made our vision come to life and make it so personal to us! From the initial enquiry to receiving our order, the team have been so responsive and I can't thank them enough!

March 23, 2023
Unprompted review
Rated 4 out of 5 stars

Wedding signage

I used Lottie Louise Designs for our wedding signs, place cards and card box. Excellent customer service, very patient when I wanted to make small tweaks to get things looking right and we were very pleased with the signs and place cards when they arrived. I would recommend them and I would used them again if I had an event.

May 20, 2022
Unprompted review
Rated 5 out of 5 stars

Simply Amazing

Stunning, beautiful and quality products. The process from start to finish was seamless. Amazing communication and such a quick turn around considering how personalised and bespoke these products are. I can’t wait to use Lottie Louise Designs for future events and recommend to my friends!

May 13, 2022
Unprompted review
Rated 2 out of 5 stars

£40 sign worth £4

We received our £40 order - a 3D grey house sign with the address onto the piece of vinyl. When we received the package we were really impressed. The box was beautiful but inside wasn't as great.

Once we opened the box, we were disappointed. £40 for that?
The sign came with the number lopsided one way and the street name lop sided the other direction. The letters are stuck onto the product and easily come away from the sign. The We contacted the support team which were helpful where we sent proof of it being wonky and also some scratches on the item. They were super responsive and asked for evidence of the issues.
We were sent a fresh street name so had to peel off the old writing to add our new, straighter one. Firstly, to anyone considering doing this..don't bother. We removed each letter to be left with a sticky residue on the item. Eventually, after trial and error we used nail varnish remover to remove this tacky substance but evidently left superficial scratches.
The number came off easier than the letters but once we removed it, it was evident it was the way the number was cut out that was wonky - not too sure what's worse.

After a while of taking off the glued down tape left behind from the number, we glued the sign back together with gorilla glue (as recommended by the company) and not too shabby a job..but not for the cost of the item.

Ideally, we should've received a discount or the company should have asked us to send it back to them to fix these issues themselves. You can't expect customers to fiddle with an item after spending so much on it. The pictures online of these products look beautiful but they're not like that in person. Definitely go elsewhere for your sign as this company is a scam for the price they pay and the measly way they hardly fixed the issue.

December 8, 2021
Unprompted review
LOTTIE LOUISE DESIGNS LTD logo

Reply from LOTTIE LOUISE DESIGNS LTD

Hi Callum, I’m so sorry you feel this way and it’s so upsetting to read your review as I am a small business. We are very transparent in the descriptions on the materials we use. I am a small business and pride myself in good customer service and products. Please could you email me again and we will resolve this issue further as I would never want you to be unhappy. Thank you!!
Lottie.

Rated 5 out of 5 stars

I ordered 2 personalised reindeer for…

I ordered 2 personalised reindeer for my beices for Christmas. They arrived yesterday and are absolutely gorgeous I'm sorry I never ordered one for myself. Lovely material and so well made. I will be ordering from you again. I can't wait to see their faces thank you x

December 1, 2021
Unprompted review
LOTTIE LOUISE DESIGNS LTD logo

Reply from LOTTIE LOUISE DESIGNS LTD

Hey thank you however you have the wrong company we don’t sell those xx

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