LOTTIE LOUISE DESIGNS LTD Reviews 

179
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Lottie supplied the invitations for my wedding and she was amazing to work with from start to finish answered all my questions and very quick turn around considering the complexity and scale of what I... See more

Rated 5 out of 5 stars

I found Lotties business through Instagram, such a lovely girl and company! Ordered two personalised candles for my boyfriend and I and they look absolutely stunning. The candles also smell unreal whi... See more

Rated 5 out of 5 stars

Such beautiful designs which arrive exactly how they look on the website! I ordered the personalised water bottle and the shorts/cami PJ set in grey which have both arrived in perfect condition!... See more

Rated 5 out of 5 stars

You wont be disappointed with Lottie’s house number plaque. They are exquisite. Unlike the generic signs you can get these are bespoke handmade quality signs, sturdy, weatherproof and a stateme... See more

Company details

  1. Wedding Service

Written by the company

Wedding Invitations, Personalised Signage, Business Signage. Personalised Gifts, Neons


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

179 reviews

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4.7

All reviews

(179)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What an amazing company!!

So professional! So accommodating! The most amazing customer service I have ever received. They really understood exactly what I wanted and gave me so much freedom (with help from their senior designer) to design the perfect signage for my wedding, cannot thank them enough

November 29, 2021
Unprompted review
Rated 5 out of 5 stars

Just amazing!!!!

I cannot tell you how much I love the products from this company. I have made so many orders and I know I will be making lots more! I have a personalised scarf, pet phone case, a st tropez bag and loads more of their gifts. The quality is second to none, there are so many personalisation options and everyone I have spoken to has been so helpful. Thank you so much, I will always be a returning customer!!

November 29, 2021
Unprompted review
Rated 5 out of 5 stars

Love love loveee this company

Love love loveee this company! I have ordered a few times now and my latest order has just arrived and I am obsessed!! I ordered a pet phone case and it looks exactly like my dog!! Along with some Christmas presents which I'm excited to give out. Such good attention to detail and will continue to buy from them. thank you again! Katie xx

November 29, 2021
Unprompted review
Rated 1 out of 5 stars

Looks cheap and numbers fell off!

Really disappointed with my door number plate. Considering how over priced it was it looks very cheap- however as it took 6 weeks to come I was just happy to have a number plate for my door. Then after 2 months my numbers have fallen off. Contacted the company to let them know and they’ve asked me to send it back to them which is a lot of effort to unscrew and send away. I definitely didn’t expect for this to happen with how extremely over priced it was! Wouldn’t order again.

September 19, 2021
Unprompted review
Rated 1 out of 5 stars

numbers came off less than a month later

I placed my order and 6 weeks later it arrived.

When it arrived I wasn’t overly impressed as it did look a little cheaper than expected, for the price. None the less I was excited to have a new sign for my new house.

I put it up on 14th July. (A little while after it arrived as I didn’t have the right drill) it’s now 10th August and both numbers have come off! It was put on with what I can only imagine is extremely cheap sticky back plastic.

August 10, 2021
Unprompted review
LOTTIE LOUISE DESIGNS LTD logo

Reply from LOTTIE LOUISE DESIGNS LTD

Hey Charlotte, I’m so sorry you’re unhappy with your sign, we are a small business & pride ourselves with high quality products & service. As stated on the descriptions we do include all materials used.
If you could email info@lottielouisedesigns.co.uk then we will do our best to resolve this ASAP.
Thank you and I’m sorry again you’re unhappy.
Lottie xx

Rated 5 out of 5 stars

What a fantastic company

What a fantastic company, the Team were so helpful with the bespoke print I ordered for our holiday home and even came up with some additional suggestions. The print arrived very promptly and is beyond my expectation. I absolutely love it! Thank you so much - I will definitely be ordering again

July 29, 2021
Unprompted review
Rated 5 out of 5 stars

Perfect gifts

I have recently made an order with Love Lottie, I found that she was extremely helpful, very patient with my mind changing but the end result was beautiful and fast delivery. I will definitely be making more orders in the future! Thank you x

June 18, 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

Sadly I had a problem with my first order but the team at Lottie Louise were beyond professional, courteous and accommodating with my query. My brand new sign is hanging proudly outside my door and I am very pleased with it! Thank you LLD!! ❤️

June 10, 2021
Rated 1 out of 5 stars

Very poor quality for the price paid

I was really disappointed with the quality of the acrylic door sign. Considering it cost almost £50 I expected a lot more for the money. The print and the street name were just stickers and the numbers were 3D foam stickers. I personally could have cried when I opened it as the door sign I have already is much better quality and I paid £15 for it

April 26, 2021
Unprompted review
LOTTIE LOUISE DESIGNS LTD logo

Reply from LOTTIE LOUISE DESIGNS LTD

Hi Kirsty, we are so sorry to hear this. We use only the highest quality materials for all of our products and this is explained in the descriptions of our items on our website. We do try to be as transparent as possible and being a small business, we strive to keep our customers happy and provide a quality service. Again, we are so sorry to hear how disappointed you are with your order and we do appreciate your feedback.
Many thanks, Lottie Louise Designs

Rated 5 out of 5 stars

🌟STUNNING HOME DECOR🌟

You wont be disappointed with Lottie’s house number plaque.
They are exquisite.
Unlike the generic signs you can get these are bespoke handmade quality signs, sturdy, weatherproof and a statement for any home sign. I LOVE mine. Absolutely brilliant service. And wonderful to see a women smashing the business world. All the best Lottie and your team.

Lucy
Xxxxx

April 12, 2021
Unprompted review
Rated 3 out of 5 stars

Could have more potential

Really loved the way the door number plaques looked over Etsy or where ever it was I first saw the add... but when it arrived I was a little shocked to see it’s not that polished when finished. I chose the dotted ‘cow’ print and it arrived with air bubbles under them all and the paint on the back was a little rough. I do love the product but wish it was finished nicer. -Cree

*EDIT* Seller was willing to rectify this problem for me and deal with it professionally.

April 8, 2021
LOTTIE LOUISE DESIGNS LTD logo

Reply from LOTTIE LOUISE DESIGNS LTD

Hi Abbie, I don’t sell on Etsy - please could you email me at info@lottielouisedesigns.co.uk and we will do our best to resolve this for you to make sure you’re 100% happy with your order - thank you!!
Lottie
LLD xx

Rated 2 out of 5 stars

Disappointed.

Looks nice but I felt it was poor quality compared to other companies.
The website does clearly state which materials etc are used which I perhaps should have read more clearly as I was looking for something more durable.

March 29, 2021
LOTTIE LOUISE DESIGNS LTD logo

Reply from LOTTIE LOUISE DESIGNS LTD

Hey Shannon, I’m so sorry you’re unhappy with your sign please can you email us with why you think the quality is poor and we will do our best to fix the problem for you. Info@lottielouisedesigns.co.uk
Thank you! Lottie xx

Rated 5 out of 5 stars

Amazing company

Amazing company ! Love the detailing of all the products including the packaging ! I ordered a house sign and completely in love ! Will definitely order again !

March 29, 2021
Unprompted review

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