I’ve ordered from Marie before and had great service. Today I ordered threads and inadvertently specified the wrong quantity of one. Marie herself answered the phone (!) and changed the order there an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered a pack of 60 DMC Coton a Broder threads, size 25. They were a great price and arrived a few days afterwards. Although I didn’t know which colours were included (all subject to availability),... See more
I recently wrote a poor review for MariesCrossStitch which I wish to retract as I didn’t have the full information regarding my order. I’ve received a lovely phone call & everything has been explained... See more
I always use Marie's cross stitch for my threads. They stock everything and send out very quickly. Communication from them is great. I wouldn't go anywhere else. To the few negative reviews, I w... See more
Company details
Information provided by various external sources
Maries Latch Hook Rug Kits Is family run and also know as Maries Cross Stitch Kits We Sell DMC Threads Tapestry Kits Cross stitch Fabric
Contact info
Clare Road 116, CM7 2PQ, Braintree, United Kingdom
- www.mariescrossstitch.co.uk
4.6
Excellent
412 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fiskar finger knife and precision blade
I got a Fiskar finger knife and Fiskar precision blade at a good price. Delivery was speedy and good communication
November 24, 2023
Very responsive and sorted out refund…
Very responsive and sorted out refund when item out of stock. Arrived as promised.
November 24, 2023
My 'Go To' Online sewing products
I have confidence in that the order I make will be delivered and the variety of products is available. Very reasonably priced. It is my 'go to' site for any sewing related items I need.
November 24, 2023
Great service
From the time that i ordered the kit to receipt was very swift, the packaging was great and couldn't be faulted in any way. I can't wait to start stitching Neuschwanstein Castle.
October 25, 2023
Delivery was nice and quick
October 25, 2023
DONT WASTE YOUR MONEY
Would not recommend this company paid £11.74 for piece cardboard picture no threads etc most expensive piece cardboard I bought . Paid £11.74 was refunded once returned £8.99 . No postage refunded total rip off you can buy better packs that include everything for same price. My recommendation don't buy from this company unless you have money to waste.
November 9, 2023
Unprompted review
Absolutely first class service
Absolutely first class service! Item ordered mid afternoon and with me the following morning! Excellent company
October 26, 2023
I have ordered many things over the…
I have ordered many things over the years and always had the most efficient service
October 25, 2023
Very helpful
October 25, 2023
Highly Recommended website for DMC threads
Very easy ordering online. Very quick arrangements to dispatch items.
Highly recommended.
Many thanks
H.
October 25, 2023
Superfast Delivery!
I can't believe how quickly my item arrived - less than 24 hrs after placing my order the postie arrived with it - and all for a very fair £2.75! I noticed that the item was shipped about 35 mins after I placed my order - that's some service - I'll definitely be ordering again.
October 25, 2023
Unprompted review
Anchor tapestry wool
Order received by return of post. Easy to use website would recommend.
October 23, 2023
Unprompted review
The speed of delivery and the way…
The speed of delivery and the way everything was pack aged it all arrived safely.
September 24, 2023
Super fast and great service
Got item in two days after ordering, extremely fast service!
September 24, 2023
Happy customer
Thank-you Marie's cross stitch for prompt delivery of my thread order. Pleasing to know the box they came in is re-used packaging, way to go.
September 28, 2023
Unprompted review
If I could I would have given 0 stars
Placed a small order in August. Over 2 weeks later get a message that the items ordered are not in stock. Refund was not offered as an option, only wait or store credit. Who wants credit from a store that takes over 2 weeks to even start to process an order? No thanks.
August 27, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.