Media Markt Sverige Reviews 

1,729
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Edit: Media markt reached out to me and wanted to price match power.se. i'm a happy customer! Bought two washing machine for about 10k Swedish Kroner (SEK) Just cuz I wanted to support the local s... See more

Company replied

Rated 1 out of 5 stars

Tv köpt på nätet trasig vid leverans och ingen som helst ansvar tar Media Markt Detta står på kostnadsförslaget The TV cannot be handled as Broken on Arrival due to hidden transportation damage b... See more

Company replied

Rated 5 out of 5 stars

"The main reason why I would recommend MediaMarkt is that, you have such an amazing working staff employees like Mr. Anton Davo Säljer ID 34923. He was a fine gentleman, and he showed all of the optio... See more

Company replied

Rated 1 out of 5 stars

worst service ever bought a fridge freezer said could deliver on monday so paid in full plus delivery i get half way home got a phone call to say could not deliver monday morning and said could de... See more

Company replied

Company details

  1. Electronics & Technology

Information provided by various external sources

Superlåga priser och välkända varumärken


Contact info

3.4

Average

TrustScore 3.5 out of 5

2K reviews

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No recent history of asking for reviews

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3.4

All reviews

(1,729)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good and patient

May 26, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Ronah,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 3 out of 5 stars

Lost paperwork caused delay

For this particular encounter I turned to Mediamarkt for a washing machine purchase. We made it clear that we are in a hurry to get a new machine since our current one broke. We got an estimate delivery date of 1 to 2 weeks. We got no calls week 1, 2 or 3 following the order. My wife visited the store at the end of week 3 only to be told to go home and wait further. Only upon contacting the head office on week 4 we got a responce confirming that the paperwork got lost in the system and we got our order 5 weeks after original order was placed.

April 9, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello beerbag,

Thank you for your review!
Your feedback is extremely important to us at Mediamarkt.
In order for us to be able to help you in the best way, we would need more information about the case.

Therefore prompts you to fill in this link with information and your contact details: https://kundservice.mediamarkt.se/app/ask
Then we will review the case and give you feedback.

Hope to hear from you soon!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

Great service and good selection of…

Great service and good selection of goods.

May 22, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Magnus,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

Great service and affordable price.

May 19, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Samuel,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 1 out of 5 stars

Should never buy in store

Should never buy in store. The return policy is a scam

May 22, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Ruwen,

Thank you for your review!
Your feedback is extremely important to us at Mediamarkt.
In order for us to be able to help you in the best way, we would need more information about the case.

May therefore ask you to fill in this link with information and your contact details: https://kundservice.mediamarkt.se/app/ask
Then we will review the case and get back to you.

Hope to hear from you soon!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

Good price.

Good price and excellent service.

May 19, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Urban,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

Good service and a wide sortiment of…

Good service and a wide sortiment of products for everyone.

May 19, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Tilde,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

Great service but you need a car

Great service but you need a car, far from subways and trains. Some busses nearby but a bit of the beaten path.

May 19, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Morx Morx,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

Insotre ruduct availability and…

Insotre ruduct availability and customer support

May 12, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Stephen,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

A very competent and nice treatment by…

A very competent and nice treatment by the staff

May 3, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Tor,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

great service

April 22, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Denis,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

Helpful personnel and good campaign…

Helpful personnel and good campaign price

May 13, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Jaan,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

The staff is so good

The staff is so good! Friendly, they let me have the time I need. Not selling-chatty at all. They respect what I want and help me find the things I need.

May 11, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Elin,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

Best online price

Best online price. Received package less than 24 hours after ordering.

May 5, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello William,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 4 out of 5 stars

worked well

worked well - easy to order

May 1, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Wolfgang,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 1 out of 5 stars

Your employees didnt have any knowledge…

Your employees didnt have any knowledge about the product i was asking about.

May 1, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Nirai,

Thank you for your review!

Your feedback is extremely important to us at Mediamarkt.
In order for us to be able to help you in the best way, we would need more information about your visit.

May therefore ask you to fill in this link with information and your contact details: https://kundservice.mediamarkt.se/app/ask
Then we will review the case and come back to you.

Hope to hear from you soon!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

Superb

Leo was superb. He really has good knowledge and the manager is also quite helpful.

September 2, 2022
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Ishika,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 1 out of 5 stars

I was there yesterday to get help for…

I was there yesterday to get help for appliances l bought there, meet a long Swedish women there had no competent to spel with coustumers, she was rude in the body language ,when she talk rude.Very bad costumer sevice

April 30, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Sabah,

Thank you for your review!

Your feedback is extremely important to us at Mediamarkt.
In order for us to be able to help you in the best way, we would need more information about your visit.

May therefore ask you to fill in this link with information and your contact details: https://kundservice.mediamarkt.se/app/ask
Then we will review the case and come back to you.

Hope to hear from you soon!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

Staff and product satisfaction.

April 26, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Joy`s World,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

Dylan and Zana the best customer service

I had to buy a mobile phone as soon as possible so Dylan and Zana helped me and fixed my problem in 10 minutes gave the best possible offer, I saved money and they were like friends to me letting me be myself and ask them all the questions I wanted without feeling awkward. Best deal and the best staff

April 28, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Liz,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

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