Media Markt Sverige Reviews 

1,729
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Edit: Media markt reached out to me and wanted to price match power.se. i'm a happy customer! Bought two washing machine for about 10k Swedish Kroner (SEK) Just cuz I wanted to support the local s... See more

Company replied

Rated 1 out of 5 stars

Tv köpt på nätet trasig vid leverans och ingen som helst ansvar tar Media Markt Detta står på kostnadsförslaget The TV cannot be handled as Broken on Arrival due to hidden transportation damage b... See more

Company replied

Rated 5 out of 5 stars

"The main reason why I would recommend MediaMarkt is that, you have such an amazing working staff employees like Mr. Anton Davo Säljer ID 34923. He was a fine gentleman, and he showed all of the optio... See more

Company replied

Rated 1 out of 5 stars

worst service ever bought a fridge freezer said could deliver on monday so paid in full plus delivery i get half way home got a phone call to say could not deliver monday morning and said could de... See more

Company replied

Company details

  1. Electronics & Technology

Information provided by various external sources

Superlåga priser och välkända varumärken


Contact info

3.4

Average

TrustScore 3.5 out of 5

2K reviews

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3.4

All reviews

(1,729)

1 review in the last 12 months

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Rated 5 out of 5 stars

Great service!

They matched the reduced price of the product. The desired product was reduced in the color orange, but it was no longer in stock. Then I got same product in blue for the same reduced price, even though blue was not on sale. Did not even have to ask for it. Great service!

April 20, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Claudia,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

Our service person was great!

Our service person, Anders in appliances was very prompt, friendly, knowledgeable, helpful and kind. We were impressed by all of this about him and look forward to our delivery! Thanks so much for having people like him on your staff!

April 21, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello KL,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

I got a good price on my product with…

I got a good price on my product with good service and I'm very satisfied with my visit!

April 15, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Alexander,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

Because they really help you to be…

Because they really help you to be satisfied with what you are looking for ❤️

April 18, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Daniel,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

I like the alternatives option to…

I like the alternatives option to choose from other products on a reasonable price.

April 16, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Evelyn,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

Amazing customer service and help…

Amazing customer service and help finding the things I wanted. Fast, simple, great smile and the will to get a happy customer.

April 14, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello InumDF,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

Mediamarkt in Drottningsgatan gives…

Mediamarkt in Drottningsgatan gives very good service and treatment. A guy named Oscar who is staff of Mediamarkt at drottningsgatan gives super good service and treatment, he helped me alot with my matter.

April 6, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Momina,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 1 out of 5 stars

Beware of Unfair Contracts at Mediamarkt Sweden

I recently had a very disappointing experience with Mediamarkt Sweden, which I feel compelled to share. I was looking for a mixer and one employee recommended me to make a deal binding subscription at the store so I could have a discount on the product. I then told them I could possibly make a deal for a mobile subscription plan that included extra surf roaming data outside of Sweden, as I need it for my work. The employees at Mediamarkt assured me that they could provide me with the best option for my needs.

However, after signing the contract, I realized that they had given me the wrong information and registered the wrong deal. I never asked for the extra user they included in the subscription, and they refused to cancel my subscription in total. It was a clear mistake on their part, but they refused to take responsibility and solve the situation.

Moreover, the communication between employees was mostly in Swedish, which I don't understand very well. Some employees treated me badly, and they even refused to call Tele2 to help me solve the situation. I felt like they were not interested in helping me, and they didn't take my needs into account.

It's been a frustrating and disappointing experience, and I would not recommend Mediamarkt Sweden to anyone looking for a mobile subscription plan. Their employees are not knowledgeable or helpful, and they don't seem to care about their customers. Beware of their unfair contracts and make sure to double-check everything within the mobile operator before signing up.

April 11, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Ana,

Thank you for your review!

Your feedback is extremely important to us at Mediamarkt.
In order for us to be able to help you in the best way, we would need more information about your visit.

May therefore ask you to fill in this link with information and your contact details: https://kundservice.mediamarkt.se/app/ask
Then we will review the case and come back to you.

Hope to hear from you soon!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

The personal is very friendly and helpful

The personal is really helpful and efficient to recommend high quality electronics.

April 7, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Luis,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

It’s a good place to buy electronic…

It’s a good place to buy electronic devices

April 8, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Argenis,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

welcoming environment and fair price

April 7, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Kasra,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

Respect 😎😎

April 11, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hej Abdalhek,

Ett stort tack till dig som tar tiden och lämnar ett sådant fint betyg!
Din feedback hjälper oss i vår utveckling.

Du är varmt välkommen åter!

Med vänliga hälsningar
Hugo
Mediamarkt E-handel

Rated 5 out of 5 stars

Very good service and personal.

March 22, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Cagdas,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 1 out of 5 stars

MediaMarket customer service is the…

MediaMarket customer service is the worst, they just ignore the problem, and do not even try to solve it.
I ordered a TV online and chose to pay using their part payment solution. After completing the purchase MediaMarkt gave me order No. but when I called them (because I didn’t get any email) they told me they can not see my order in their system. but I have been credit checked already. Although Santander told me that MediaMarkt can solve the problem just with one small call to them, MediaMarkt didn’t bother themeselves to do that. They just suggested me to order again.
Then finally I tried again and the same problem happened for a SECOND time.
when I contact MediaMarkt's customer service again, they told me, it can happen sometimes, you could order again for 3rd time!!!!!!!!!!!!!
They do not care at all that because of the bug in their website I have been credit checked 2 times, and it would have a negative influence on my record. they were rude and just ignored the problem and ask me to order again.

March 31, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hi Sadaf,

Thank you for your review.
We are aware of our previous contact.
If you feel that we have failed to answer your questions, you are more than welcome to get back to us.

Then we will get back to you again.
Sincerely
Hugo
Mediamarkt E-commerce

Rated 1 out of 5 stars

No service

No service, uninterested staff, not even a greeting when we were in the shop. We found the laptop on the shelf and luckily we had done our research in forehand and knew what we were there to buy.

April 1, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Mette,

Thank you for your review!
Your feedback is extremely important to us at Mediamarkt.
In order for us to be able to help you in the best way, we would need more information about the case.

May therefore ask you to fill in this link with information and your contact details: https://kundservice.mediamarkt.se/app/ask
Then we will review the case and give you feedback.

Hope to hear from you soon!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 1 out of 5 stars

People should be loyal with each other.

I think you should build more communications skill between outlets of Media market.

April 4, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Sharif,

Thank you for your review!
Your feedback is extremely important to us at Mediamarkt.
In order for us to be able to help you in the best way, we would need more information about the case.

May therefore ask you to fill in this link with information and your contact details: https://kundservice.mediamarkt.se/app/ask
Then we will review the case and give you feedback.

Hope to hear from you soon!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

"The main reason why I would recommend…

"The main reason why I would recommend MediaMarkt is that, you have such an amazing working staff employees like Mr. Anton Davo Säljer ID 34923. He was a fine gentleman, and he showed all of the options based on my buyer needs with all patience and understanding. I would highly recommend him for Management as he is a worthy example of excellent guest service and professionalism. With Kind Regards, a Glad customer."

March 23, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hi Stefan,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

I think mediamarkt is has very…

I think mediamarkt is has very experience on those products which they sell.. Their personnel or staff are well articulated och more polite and very helpful besides they are very patient toward customers.

March 27, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hi Ai,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

A good explanation from the seller.

March 24, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hi Me A,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 4 out of 5 stars

Got help quickly

Got help quickly, although the product was not available, and had not been available for a while. C'est la vie!

March 28, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Tord,

A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

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