Medicare Reviews 

Our experience with Medicare has been extremely disappointing. They make it nearly impossible to cancel your contract. Not only did we waste an entire year paying for a service we didn’t use because we missed the cancellation deadline by just a few days, but when we contacted them in December to confirm the end of our contract, they could not provide a specific date. Despite multiple inquiries, they repeatedly told us, “End of January,” without offering any clarity.

Adding to this, they do not send any reminders in advance to notify you of the contract renewal deadline. It feels like their strategy is to ensure you miss the deadline so that you are locked in for another year.

We also found their network services to be subpar. On several occasions, doctors openly refused to accept this insurance, advising us to cancel it. This made the policy virtually unusable and left us feeling we had wasted a significant amount of money.

When it comes to cancellations, the process is incredibly frustrating. You are required to call them, but no one speaks English when handling such requests—despite their English-speaking fluency when signing you up. We were promised multiple times that an English-speaking consultant would contact us, but on five separate occasions, they called back, and no one spoke English.

In one instance, a representative initially insisted she couldn’t speak English. However, after a few minutes, it became clear she was proficient in English. This kind of behavior raises serious concerns about the company’s transparency and professionalism.

It seems like Medicare’s practices go against consumer rights and fair business laws. We cannot recommend this company to anyone based on our experience.

We will be contacting the relevant authorities to formally report this company and their unethical practices. We hope to recover the money we wasted paying for an unusable service over the past year.

Hi everyone. Don't sign up with Medicare. They come across as though they are affiliated with many doctors and hospitals but the truth is they not. The entire HPA group wants nothing to do with them, just to mention one group. Don't fall fir their lies. Also it is a problem to try cancel with them. Stay away from this company.

Medicare makes everything worse and it is very confusing and complicated!!

scammer!!
They call you and tell you to use there free service then it will automatically keep renewing yearly. then when you notice after 10 years and ask them to cancel them they will say pay all 10 years money first. they are scammer.

Worst services ever!!!
We waited for a call back from a doctor and it never happened. I then email them to cancel my contract but nothing is happening and they only speak english to onboard you after that you are on your own!!! Very bad customer service
Edit today 12/02/2025... my account still not closed, money has been taken for the past 3 months and no way to speak with someone in English.. Now I will have to take legal action just to get my money back!!!! Stay away from this company!!

Absolutely horrible customer service!!!
We signed up for Medicare while we were waiting to get our family Dr assigned to us and once we had then we no longer required the service.
We called to cancel 3 days before the annual renewal as per their policy and instead the agent renewed our contract.
We called back immediately after receiving a renewal email to cancel and the customer service agent said that we have no choice but to keep the subscription😡
We were told that “you can cancel the membership but you’ll still be paying until 2025”
Issue still not resolved.
Horrible business conduct.
DO NOT sign up for this service.

***Updated October 29***
🛑Please see the gaslighting reply by MediCare below as reflection of their poor customer service. Rather than offering solutions to ‘make it right’, the blame is on the customer ⬇️

We are well aware of the conditions as per the contract and followed MediCare guidelines by requesting a cancellation prior to renewal date; your team member renewed the contract instead of cancelling it.

And yes, we provided the proper information to authentic who we are as a client and are very well aware that the calls are being recorded which is where you’ll find that the fault was with MediCare.

I wish I'd read the reviews beforehand, this company is really shameless and a scam. Got told today it's not even an insurance but a "healthplan" when I was trying to use my "platinum Medicare card" for the 3rd time since I got it and got disappointed yet again. It's sounded great on the phone, all these free things you'll get and covered for everything, but in the end you end up having to pay more with the insurance than if you didn't have one at all! It's horrible. The customer support is a bunch of robots and most of them are even rude. It's a scam company. Do not agree to anything with them. Do your research and choose another company!
Ps, Medicare "red-flagged" my previous comment cause it might be harmful to their business. YOU are harmful to people trying to get affordable healthcare. Shame on you!

Quite useless.
How do I cancel my subscription?

I am customer of medicare nearby one year.Suddenly i have problem with my bank account and i close that account open new one,i try to change through app but i couldn’t change for direct debit.Secondly i drop email to customer care that i have problem to pay my money to Medicare wanted to connect new bank account to Medicare,I have reply ring to customer care.I rung to customer care twice the answer was “no speak english someone call you back who speaks english”.Completely understood about not to speak language but i couldn’t understand how poor the service.2 months for struggle to change my bank account no-one bother to take money or no one bother to ring me who speaks english.I completely shocked how big the company and how poor the service.I have to go to doctor and my card my be not active so whats the point to have medicare if you have emergency.

I just got off the phone with Shawn Osborn. He was courteous and very very knowledgeable. He took the time to look through all the Medicare plans. He ended up saving me over 100$ a month. I was fortunate to have called him. His # is 855-359-3489. Call him
for all your Medicare questions.

I did 1 star only because i have to do it, this is not an insurance but a (scammers call center) calling and disappoint people with SPAM calls, beware of them, they are scammers, they called me with a spam number to test their insurance services for free, they promised me to get a free dentist consultation, cleaning and dental extracting for free and they repeat for free, (but the condition is to go ask a dentist in their network), when i went there, the dentist asked me wich insurance i have (i said Medicare) and then she told me to get back to them after 10 days. When i went back The dentist said if i want the free services when the dentist finished ONLY CLEANING, they forced me to pay 39€.

After, I received a call from Medicare asking my invoice to get reimbursement, And then they called with a different phone number saying we will not reimburse you!!!!!

They pickpocket and scam patients and get commission from Dentists!!!!!!

ABSOLUTE SHAMEFUL SCAM

Cancelei a Medicare porque ninguém lá fala inglês. A Medicare está a assediar o meu marido (que é português) várias vezes por dia com chamadas de publicidade para renovar o MEU CONTRATO, apesar de ele já ter dito várias vezes que não quer receber mais chamadas e que a Medicare devia telefonar-me pessoalmente e falar comigo em inglês. A Medicare não pára com estas chamadas e não me telefona. Continuaremos a queixar-nos e não recomendaremos a Medicare a ninguém se não pararem com isto. Isto é assédio!

I canceled Medicare because no one there speaks English. Medicare is harassing my husband (he is Portuguese) several times a day with calls from advertisements to renew MY CONTRACT even though he has said several times he does not want to receive any more calls and wants Medicare to call me personally and speak to me in English. Medicare does not stop these calls and does not call me. We will continue to complain and will not recommend Medicare to anyone if you don't stop this. This is harassment!

When i signed up everything was explained to me in english as i did not speak Portuguese. I would like you to find the call recording where the consultant told me that this was a 12 month contract which was auto renewed every year. I never use this medical aid because nothing i need is covered and the dentist you have on the plan is so bad and shouldn't even have a license. If you can prove to me i was told about this i will have no choice but to pay even though this is robbery!
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Quando me inscrevi, tudo me foi explicado em inglês, pois eu não falava português. Gostaria que encontrassem a gravação da chamada em que o consultor me disse que se tratava de um contrato de 12 meses que era renovado automaticamente todos os anos. Nunca utilizo esta assistência médica porque nada do que preciso está coberto e o dentista que têm no plano é muito mau e nem sequer devia ter licença. Se me puderem provar que fui informado disto, não terei outra alternativa senão pagar, apesar de isto ser um roubo!

Medicare sux! I tried to file a complaint and that's a joke to because it wouldn't go through stating I had over 1500 characters. I finally got it to one sentence and it still wouldn't go through. Medicare has set it up so they don't have to hear about horrible they are and how terrible they treat their customers. I guess they think we have no choice in it because it's medicare but mark my words, someone will pay for it! I hope you people who work for Medicare lose your jobs and have to get state or federal funding to help you and then you'll see how it feels! USA has gone to SH**!!!

Scam company. I have medical emergency I told them I need to see doctor they said it will take 2 days to book an appointment. And even to send email it takes 2 days . Their staff behaviour is so ridiculous rude 😤. And disrespectful.
My insurance number is 021461972
I am calling t
From the day I made my registration no one speaks English.
I just now want to cancel my insurance and now no one is attending my calls

They have called me over 10 times in the last week, ranging from 10am to 11pm, I have already explained that I am not interested in their insurance yet they keep on calling

My experience with Isaiah Jackson with EZ Medicare was outstanding. He was so helpful in giving me information about benefits that I wasn't aware available to me through Medicare. Great listener and very informative.

They have a very small time window to be able to cancel the contract, hard to try the service

IT'S A SCAM.
BEWARE!
THEY ARE JUST A BUNCH OF SCAMMERS TRYING TO STEAL PEOPLE'S MONEY.
THEY TOLD US WE CAN STOP AT ANY TIME, WHICH WE DID ONCE WE FOUND OUT THEY ARE A FRAUD, BUT THEY ARE STILL ASKING FOR OUR MONEY SAYING WE HAVE DEBT.
Don't fall for their cheap price and medical offers. Nothing of it is true.