Mercedes On Lease Reviews 

82
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Like countless people before I have recently been stung by fabricated and overblown end of lease charges, that it seems extremely difficult to fight against. In my case over £1,300. I have... See more

Company replied

Rated 1 out of 5 stars

Disgraceful, never will be going near Mercedes ever again!! These folks must be cash strapped. First inspection never raised any issues, now 'after second inspection' off site. Car is in near enough i... See more

Company replied

Rated 5 out of 5 stars

Extremely good service. Firstly, the 'price match' promise was honoured without quibble. The process was then slick and simple. There were some delays due to staff elsewhere still furloughed, but the... See more

Company replied

Rated 5 out of 5 stars

Excellent. 1. Comprehensive website outlining options and models. 2. Easy to use ordering and finance approval process. 3. Kept abreast of order progress weekly via email. 4. Easy to arrange... See more

Company replied

Company details

  1. Car Rental Agency

Written by the company

Mercedes on Lease works directly with the Mercedes Benz Dealer Network.Mercedes lease deals and Mercedes leasing offers for all cheap Mercedes class leases


Contact info

2.7

Poor

TrustScore 2.5 out of 5

82 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(82)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class company to be involved…

First class company to be involved with. All aspects of my relationship with them from arranging the lease to the delivery of the vehicle went by without any problems.

December 17, 2018
Unprompted review
Mercedes On Lease logo

Reply from Mercedes On Lease

What a great review, thank you Jim. We are so pleased to hear you found our service a first class one.

Best wishes

Mercedes On Lease

Rated 5 out of 5 stars

Mercedes lease.

Easy to deal with and very straightforward. No problems.

December 17, 2018
Unprompted review
Mercedes On Lease logo

Reply from Mercedes On Lease

Thanks for the review David, and thank you once again for using Mercedes On Lease.

Rated 5 out of 5 stars

Mercedes on lease made the whole…

Mercedes on lease made the whole process painless. Good communication throughout.

December 17, 2018
Unprompted review
Mercedes On Lease logo

Reply from Mercedes On Lease

Thanks Philip. We hope you are still enjoying your Mercedes-Benz.

Best Wishes

Mercedes On lease

Rated 5 out of 5 stars

Seamless transaction- excellent.

Seamless transaction. Got my car April 2017. It was delivered to my address at exactly the time they had indicated. All paperwork was easy to complete and communication with Mercedes on lease was excellent. Thanks to Ollie who most of my dealings were with. Would defo use them again. Cheers

December 17, 2018
Unprompted review
Mercedes On Lease logo

Reply from Mercedes On Lease

Hi Leigh, thank you so much for the lovely review. We shall be sure to pass on your comments to Ollie too.

We hope you are still enjoying your Mercedes-Benz, and would like to thank you once again for your business.

Best Wishes

Mercedes On Lease

Rated 5 out of 5 stars

Straightforward

Straightforward, cost-effective, no hassle

December 17, 2018
Unprompted review
Mercedes On Lease logo

Reply from Mercedes On Lease

Thank you Mark for your comments. It's great to receive feedback like this. Thank you once again for your business.

Best Wishes

Mercedes On Lease

Rated 5 out of 5 stars

Great company,easy to deal with

December 17, 2018
Unprompted review
Mercedes On Lease logo

Reply from Mercedes On Lease

Thanks Ian. It is great to receive feedback like this. We trust you are still enjoying your Mercedes-Benz.

Best Wishes

Mercedes On Lease

Rated 5 out of 5 stars

Amazing customer service..

December 17, 2018
Unprompted review
Mercedes On Lease logo

Reply from Mercedes On Lease

Thanks Umair. It's great to receive comments like this. Thank you once again for your business.

Best Wishes

Mercedes On Lease

Rated 5 out of 5 stars

Excellent

Excellent service from start to finish

December 17, 2018
Unprompted review
Mercedes On Lease logo

Reply from Mercedes On Lease

Thanks for the review Guy. We hope you are still enjoying your Mercedes-Benz.

Best Wishes

Mercedes On Lease

Rated 4 out of 5 stars

Easy to deal with so far

Easy to deal with so far. Car delivered on time and as expected

December 17, 2018
Unprompted review
Mercedes On Lease logo

Reply from Mercedes On Lease

Thank you for the review Glenn. We hope you are still enjoying for Mercedes-Benz.

Best Wishes

Mercedes on Lease

Rated 5 out of 5 stars

Excellent from start to finish

A great team to deal with.

December 17, 2018
Unprompted review
Mercedes On Lease logo

Reply from Mercedes On Lease

Thanks for your review Mark. We hope you are still enjoying your Mercedes-Benz.

Best Wishes

Mercedes On Lease

Rated 5 out of 5 stars

Quick response to my enquiry

Quick response to my enquiry, best deal, super car what more do you need

December 14, 2018
Unprompted review
Mercedes On Lease logo

Reply from Mercedes On Lease

Thanks very much for your review. Its great to hear you were pleased with our service and of course the car!

Best Wishes

Mercedes On Lease

Rated 5 out of 5 stars

Great Experience Overall

Excellent service from Lisa from start to finish and the delivery process was smooth and very quick. Thanks guys for making my first car a great experience !

December 8, 2018
Unprompted review
Mercedes On Lease logo

Reply from Mercedes On Lease

Thanks for the feedback Vanessa. We shall be certain to pass this on to Lisa.

Glad you found the whole experience smooth and quick.

Wishing you a Merry Christmas and prosperous New Year.

Mercedes On Lease

Rated 4 out of 5 stars

Mercedes Benz lease

Car was delivered on time once the paperwork was sorted, and Mercedes on lease did sort me a cheaper deal which became available after I agreed to the first one. I was at first disappointed to see the car cheaper after I ordered mine

December 1, 2018
Unprompted review
Mercedes On Lease logo

Reply from Mercedes On Lease

Thank you for the review Trevor. We always try to ensure our customers have the best available offer in the market at point of order and glad this was the case with yourself.

We hope you enjoy your new Mercedes-Benz

Best Wishes

Mercedes On Lease.

Rated 5 out of 5 stars

Lisa was fantastic from beginning to…

Lisa was fantastic from beginning to end. The whole experience was smooth and easy.

November 30, 2018
Unprompted review
Mercedes On Lease logo

Reply from Mercedes On Lease

Hi Ledian and thank you for your review. We shall be certain to pass your comments back on to Lisa. Glad to hear you were pleased with everything.

Best Wishes

Mercedes On Lease

Rated 5 out of 5 stars

A very stress free process

A very stress free process, being my first lease car I thought it was going to be hard but I was very wrong.
Car selection was easy, paperwork very straight forward and had plenty of communication from Mercedes On Lease at every stage, I would definitely recommend them and when this lease ends I will certainly be lessening from them again

November 30, 2018
Unprompted review
Mercedes On Lease logo

Reply from Mercedes On Lease

Thanks for the glowing review Keith. We are glad to hear you found the process stress free.

Thank you furthermore for using Mercedes On Lease and we hope you enjoy driving your new Mercedes-Benz.

Best Wishes

Mercedes On Lease

Rated 4 out of 5 stars

Super helpful

Super helpful, just delays in paperwork

November 8, 2018
Unprompted review
Mercedes On Lease logo

Reply from Mercedes On Lease

Hi Salaar, we are glad you found our services Super Helpful.

Please accept our apologies if the documents took longer than normal to issue, this would have been down to the time of year and contracts being particularly busy at the end of September/early October.

We hope you enjoy your Mercedes-Benz and thank you once again for using Mercedes On Lease.

Rated 5 out of 5 stars

Amazing service from the top to the…

Amazing service from the top to the bottom.

Thank you very much for everything. Couldn’t ask for more

November 1, 2018
Unprompted review
Mercedes On Lease logo

Reply from Mercedes On Lease

Thanks for the review Ekrem and we hope you enjoy your new Mercedes-Benz!

Best wishes

Mercedes On Lease

Rated 5 out of 5 stars

Easy process

Easy process, great service from start to finish. Was kept well informed of any timings / delays during the process.

October 23, 2018
Unprompted review
Mercedes On Lease logo

Reply from Mercedes On Lease

Thank you for your review Mark. We are glad you found the whole process easy and straight forward.

Enjoy your new Mercedes-Benz!

Best wishes

Mercedes on lease

Rated 5 out of 5 stars

Great service

Great service. Will definitely recommend to others

October 18, 2018
Unprompted review
Mercedes On Lease logo

Reply from Mercedes On Lease

Thanks Zeeshan. And thank you very much for your business and using Mercedes On Lease.

Best Wishes

Mercedes On Lease

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look