I had been awaiting a while for a refund so popped onto an online chat & Pamela helped arrange all of my refunds straight away. She was extremely helpful & nice & I would most defiantly contact MG onl... See more
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See what reviewers are saying
I had an issue with some order returns and Pamela got them sorted right away. She was kind, helpful, efficient and friendly, and I am very happy with the service she provided. If only more customer se... See more
I’m giving Missguided 1/5 stars. However, Nokwanda was a 5/5 help. She was polite and got information straight to me. In general, it’s not worth paying extra for expedited shipping because it’s either... See more
Unfortunately the stuff I bought wasn't fitting me so I had to return it, but my parcel wasn't getting updates in terms of return online. I got in touch and Pamela from Misguided was great and keen to... See more
Company details
Information provided by various external sources
Shop the latest on trend women's fashion online at Missguided. With over 150 new products hitting our shelves every week, check out our new collections.
Contact info
Manchester, United Kingdom
- www.missguidedau.com
I returned my clothes to this shop and…
I returned my clothes to this shop and I have not received a refund to this day !!!! I do not recommend this store !!! Bad quality of clothes
July 3, 2022
Unprompted review
Amazing trends
Amazing trends! Fashion forward! Great quality! I bought many items even two years ago and only in fashion this year in Montreal. Love it! I’m on point wirh style for a few years! Money invested well:) don’t miss out. Also amazing customer service if your online coupons don’t work don’t worry they will help you and fix that problem :)
May 27, 2022
Unprompted review
Pamela helped me so much and has great…
Pamela helped me so much and has great customer service. Thank you 😊
May 24, 2022
Unprompted review
Good customer service from Pamela on…
Good customer service from Pamela on web chat she was very helpful and quick. I made a purchase and forgot to add the discount and she added it for me.
May 23, 2022
Unprompted review
I had an issue with a refund
I had an issue with a refund, I had a live chat with Pamela who sorted it out in minutes and issued my refund.
May 20, 2022
Unprompted review
Pamela was kind
Pamela was kind, helpful and also patient throughout the process of helping me.
May 20, 2022
Unprompted review
Give the girl raise!
Pamela sorted out my query quickly and efficiently very happy with the service received.
May 19, 2022
Unprompted review
This is a review of an excellent after-sales service
This is a review of the after - sales service provided by Pamela. I received one defective product, I opened a live chat, and I was immediately served, with a free replacement of the defective dress, that will arrive by express mail, and I do not have to send the defective back.
May 19, 2022
Unprompted review
Delayed Refund
I had an issue with a refund not being processed. I used the chat facility and spoke with Pamela. She was very helpful and friendly and processed a refund within less than 10 minutes. Great customer service!
May 9, 2022
Unprompted review
Return refund
Had returned a suit because the dress was missing . waited the 21 days for a refund .did not receive it . went to customer help live chat . spoke to a lady called pamela . she sorted my query straight away
May 6, 2022
Unprompted review
Pamela was quick and helpful
Pamela was quick and helpful. Pleasure to deal with
May 6, 2022
Unprompted review
Only took a few minutes for them to…
Only took a few minutes for them to look up my package and give me the right tracking number and find out my delivery time!
May 5, 2022
Unprompted review
Pamela was very helpful!
Pamela was very helpful and assisted me very quickly with my query. Good customer service.
May 5, 2022
Unprompted review
Quick customer service
Missguided chat was very quick and the agent was quickly able to locate my order
May 5, 2022
Unprompted review
Fast and helpful costumer service
Fast and helpful costumer service. Pamela was really nice😊
May 5, 2022
Unprompted review
Customer Service Via was fast and…
Customer Service Via CHAT was fast and efficient was able to understand the issue I had and Solve it Quickly, Great service - Thank You
May 3, 2022
Unprompted review
Pamela very helpful
Spoke with Pamela on the live chat. She was quick and reactive to my issue.
Very helpful.
Missguided is not a company I would deal with again but they have a good employee there I'm sure it's not an easy job .
May 1, 2022
Unprompted review
Chatted with Pamela
Chatted with Pamela, and she was alike to deal with my issue swiftly and with great customer service. Thank you Pamela for making my experience seamless.
May 1, 2022
Unprompted review
Pamela was so helpful
Pamela was so helpful! I have been waiting over a month for a refund (not so great) but she sorted it out straight away!
April 30, 2022
Unprompted review
Pamela was great and so helpful.Helped…
Pamela was great and so helpful.Helped me with everything I could want and was very patient
April 29, 2022
Unprompted review
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