Missguided Reviews 812

Kumisha has done a great job wandering all of my questions and helped me sort out any issues I’ve had regarding cancellations ect.

I had sent a return back on the 7th April and hadn't received my refund (25th April) I went on to the chat and spoke to Pamela who was very helpful and issued my refund straight away.

Pamella was so quick & efficient with dealing with my query. Such a lovely Individual.

Thanks Pamella!!

I’ve used missguided lots before. Recently I bought a coat which I needed for an event, it came in two working days which was great, but when I tried it on it , it just didn’t fit right so I returned it. My refund wasn’t showing in any account after a couple weeks so I used the 24 hour chat and it was sorted in two minutes. Great customer service!!!

Pamela was wonderful. Easy communication and quick.

Unfortunately the stuff I bought wasn't fitting me so I had to return it, but my parcel wasn't getting updates in terms of return online. I got in touch and Pamela from Misguided was great and keen to help. As soon as I forwarded tracking order, she sorted the refund and it's all good now.

My order got lost in the mail and they very quickly assisted me in replacing my order and refunding the shipping. Quick and helpful!

I was chasing a return via the live chat, supplied my order number and they instantly processed my refund. So helpful and polite. Brilliant service

The lady Pamela was so helpful and my enquiry done straight away

Spoke with Pamela in the customer chat and she was so helpful. Thanks for being so great!

Always efficient service from Missguided. Products are to a high standard

I was helped by Pamela in a live chat regarding a return cancelation and she was lovely and efficient.

Spoke with a lady called Pamela regarding a refund I was due and she sorted it out within a couple of minutes. The process was so quick and easy and Pamela was very kind and helpful! One of the best customer service experiences I’ve had recently!

Messaged today re a return that came back to me after posting back so refused parcel and contacted misguided . Extremely helpful and refund processed can't fault service

Very pleasant experience. Having used the service numerous times, response is always very fast unlike others. Great customer service from Pamela to help me resolve an issue from a number of months previous, most companies would have said too late to help.

Great and speedy help by Customer Service

Chat was quick to connect (unlike some websites!) and the response was helpful and quickly resolved my issue with Klarna and getting a refund. Not sure if it is an automated chatbot or a real person but I had Pamela on the chat and they were very quick to send confirmation through and resolve my issue.

Very fast reply, and good help provided

I had a problem and it was fixed very quickly. The customer service is exceptionally good. I am very impressed and content with the outcome. So thank you. I am looking forward to my orders!!