We recommend Mockford and Hunt very highly. Both Tim and Frances have been very helpful and have 'held our hands' through the difficult process of a probate sale. Answering all our queries and questio... See more
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With over 45 years combined experience and the latest in marketing technology and communications, our independent estate agency is based in Ashford, Kent. We pride ourselves on providing the very best customer service starting with excellent communication from the moment you first contact us right up until completion. With a proven track record in sales conversion having sold 94% of all our homes marketed in 2022, not only do we market our homes with professional photography and virtual tours but we ensure that your home is given the best exposure online as well as on social media. This helps to attract a wider audience and a better choice of buyers with a view to obtaining the best price possible. Mockford and Hunt is a modern innovative hybrid agency that is always diversifying and evolving to be ahead of the competition and to give our customers a personable experience at the best of our abilities. In more recent months, there's been no doubt that the market has become more challenging; but it is in these times that working with an experienced agent becomes ever more important as you become more reliant on your agent taking a proactive approach to make things happen. With this in mind, year on year, we have actually sold a higher proportion of our housing stock compared to other local agents. At present, for the period April, May and June 2023, we have sales agreed on 87% of our homes for sale. The market right now, is what you make it. People always have reasons to move and if you market at the right price with the best marketing tools with a communicative honest agent, you really can't go wrong. Don't take our word for it though, please check out our reviews. Call us for a free valuation of your home. Tel 01233 367606.
Unit 1, Trinity Road, TN25 4AB., Ashford, United Kingdom
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Tim and Frances have been amazing. We moved over 200 miles away and left an empty property with a few problems. They supported us at every step, kept us well informed and advised us as to how to proceed quickly. Friendly and professional at every step of the way.

Reply from Mockfordandhunt
Tim & Frances provided support throughout the purchase process, giving rapid responses and clear explanations to all our questions.

Reply from Mockfordandhunt
Mockford and Hunt are very professional but also take a personal approach. They created and whatsapp group, so they were always available and answered any questions really fast. They also sold our house within 24 hours which was amazing. I would highly recommend them to anyone.

Reply from Mockfordandhunt
What a personal and fabulous service we’ve received, I can’t rate these guys highly enough.
I’ve never known an estate agent to be so communicative and attentive to their customers needs. Nothing was too much trouble - even after our house had sold. At every stage we knew exactly what was happening and Tim/Frances were super quick to chase if there was a delay which kept things moving.
Our sale/purchase took 61days from listing to completion and we’re so grateful for such a smooth transaction. I hope we don’t move again any time soon but if we do I would 100% use Mockford & Hunt to sell and buy. Thank you guys!

Reply from Mockfordandhunt
Tim and Frances have been fantastic with selling our house. They have made the process so much easier and we are so grateful. Great fast communication throughout. I would highly recommend!

Reply from Mockfordandhunt
I had an excellent experience with Mockford and Hunt. Tim and Frances was professional, friendly and always really helpful. They kept me updated throughout and quick to respond to any questions I had. I would highly recommend them to anyone looking to buy or selling their property.

Reply from Mockfordandhunt
Tim was excellent throughout the process. We had some tight timelines from our side and the team managed to get it over the line, despite a relatively complicated chain.
Would recommend & wouldn’t think twice about using again.

Reply from Mockfordandhunt
Tim and Francis are very friendly, approachable and professional. They gave great advice and feedback through the WhatsApp group they set up for as soon as we signed with them. Our house sold within a week and we would highly recommend them.

Reply from Mockfordandhunt
We worked with Tim and Frances recently to purchase a home they had listed. Both were very friendly and professional. We were added to a WhatsApp group with our mortgage advisor and solicitor, which kept us up to date on any progress. If we ran into issues, Tim and Frances were happy to answer our questions. As first time buyers, there were quite a few! Overall, everything ran smoothly and we’re happy with the communication we received throughout the entire process. We’d certainly be happy to work with them in the future. Thank you both so much!

Reply from Mockfordandhunt
Frances and Tim made our first home buying experience such a breeze. Very smooth experience and knowledgeable. It was also great having the what’s app group to ask any questions we had and came back with a very quick response

Reply from Mockfordandhunt
There are not enough stars to show amazing Frances and Tim are.
They have been the consistent force to help us sell and complete on our house.
I cannot thank them enough as this wasn’t the easiest of sales.
Frances really puts her clients at the heart of all she does and we could not have done it without them.
You are a credit to the estate agent profession.

Reply from Mockfordandhunt
It’s been a pleasure purchasing my first home with Frances and Tim. From the moment I met them at the viewing to almost completing, it’s been a great experience. They’re very kind, patient and informative. Couldn’t have asked for any better!

Reply from Mockfordandhunt
Frances and Tim could not have been more helpful and accommodating throughout our moving process. Their communication was fantastic - they kept us informed while remaining friendly and approachable. Their expertise and experience was apparent throughout, and you can tell that they genuinely care about their work and their clients. Thank you both so much for everything!

Reply from Mockfordandhunt
First Time Buyer.
Under 7 weeks, offer to Completion.
It has been a wonderful experience working with this amazing team - Tim and Frances. We are incredibly thankful that we had the best of the best EA, always prioritizing and valuing our questions and queries by establishing communication on WhatsApp group.
Thank you for exceptional service.
Happy customers.

Reply from Mockfordandhunt
As a first-time buyer, I couldn’t have asked for a better estate agent than Tim at Mockford & Hunt. He was genuinely lovely to deal with,always patient, approachable, and happy to answer all of my questions, no matter how small.
Tim arranged additional viewings so I could bring my parents and went out of his way to fit early morning and late evening appointments around my work schedule. He even went over to the flat to measure the windows for me, which was such a thoughtful gesture.
What really stood out was how well Tim knew the property inside and out. Any question I had, he either knew the answer straight away or came back to me just a few hours later, even when it meant dealing with time zone differences (the seller was based in New York!). His communication and follow-through were spot on.
Although I didn’t have a property to sell, I could see how committed Tim is to his role—he truly goes above and beyond to make sure the properties he represents are sold with care and attention. I’d recommend him without hesitation to anyone buying or selling. If I ever do sell in the future, Tim would be my first call.

Reply from Mockfordandhunt
We had a really positive experience buying our first house with Tim from Mockford and Hunt. We were really struggling with finding a house that we loved due to our own fussy requirements, but it took Tim no time at all to understand what we were after and see our vision and find homes that suited us. He didn't inundate us with every property that came on the market, but tailored suggestions to our requirements perfectly. The home we ended up buying was one that he sent us the listing for before it even made it onto the big websites, and we snapped it up straight away. Mockford and Hunt work alongside a mortgage adviser and solicitors too, who they recommend to create a lovely little ecosystem where everyone works together in a WhatsApp group and the communication is fluid. We went with Mockford and Hunt's suggestions and were beyond happy with the service we received and the energy and dedication from all parties involved! We are well off selling our new home, but we will definitely be getting back in touch with Tim when we are at that point!

Reply from Mockfordandhunt
Big thanks to Tim, had a few ups and downs in the process but Tim made sure to liaise with all parties on our behalf and keep us updated throughout, ultimately ensuring the deal went through.

Reply from Mockfordandhunt
What an amazing experience Mockford and Hunt made our move. Nothing was too much trouble. Communication is everything and the team went above and beyond explaining the process and what to expect with moving costs, nothing was a surprise. Only estate agents I will use!

Reply from Mockfordandhunt
Our recent experience of using Mockford & Hunt to sell a family home has been an extremely positive one. Tim guided us through the marketing of the property & kept us well informed at every stage. The WhatsApp group was a brilliant addition and enabled us all to be quickly involved with decision making & information when needed. Our questions, no matter how silly or minor they seemed to us, were all answered promptly by Tim or Frances.
I would be more than happy to recommend Tim & Frances for your next sale.

Reply from Mockfordandhunt
Tim and Frances were extremely supportive during my selling experience. Being able to have contact via WhatsApp was a great bonus and worked really well. Thanks guys for everything!

Reply from Mockfordandhunt
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