We recommend Mockford and Hunt very highly. Both Tim and Frances have been very helpful and have 'held our hands' through the difficult process of a probate sale. Answering all our queries and questio... See more
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With over 45 years combined experience and the latest in marketing technology and communications, our independent estate agency is based in Ashford, Kent. We pride ourselves on providing the very best customer service starting with excellent communication from the moment you first contact us right up until completion. With a proven track record in sales conversion having sold 94% of all our homes marketed in 2022, not only do we market our homes with professional photography and virtual tours but we ensure that your home is given the best exposure online as well as on social media. This helps to attract a wider audience and a better choice of buyers with a view to obtaining the best price possible. Mockford and Hunt is a modern innovative hybrid agency that is always diversifying and evolving to be ahead of the competition and to give our customers a personable experience at the best of our abilities. In more recent months, there's been no doubt that the market has become more challenging; but it is in these times that working with an experienced agent becomes ever more important as you become more reliant on your agent taking a proactive approach to make things happen. With this in mind, year on year, we have actually sold a higher proportion of our housing stock compared to other local agents. At present, for the period April, May and June 2023, we have sales agreed on 87% of our homes for sale. The market right now, is what you make it. People always have reasons to move and if you market at the right price with the best marketing tools with a communicative honest agent, you really can't go wrong. Don't take our word for it though, please check out our reviews. Call us for a free valuation of your home. Tel 01233 367606.
Unit 1, Trinity Road, TN25 4AB., Ashford, United Kingdom
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Wow thank you so much Tim and and Frances. I’ve had a great experience working with you guys. Such a stressful process and was made so much easier having you along side me. The what’s app group which involved myself, you guys, Gemma the quick and efficient solicitor who guys recommended and dean the mortgage man who you did too and was also outstanding was all a great touch. So nice to be able to pop a question on and all keep each other updated as we go. TEAM WORK!!!!!
100% highly recommend!!!
Wish you all the best and every success with your business in the future
Thanks again!!!!!!!
Lee

Reply from Mockfordandhunt
Excellent service from Tim and Frances when I purchased my property. Nothing was too much trouble, keeping me informed, answering any queries I had, even during the evening and at weekends. Also recommending a fantastic solicitor Gemma Bath.
Would certainly use them again.

Reply from Mockfordandhunt
Tim and the Team have been second to none throughout the whole experience. Always available to answer any queries or concerns we had. Cannot praise them enough and 100% would recommend them. Definitely deserve 5 stars. Thanks Tim for getting us over the finish line.

Reply from Mockfordandhunt
Tim and the team have been exceptional from start to finish. Tim contacted me within an hour of my enquiry and arranged a viewing straight away. We viewed the house that same week and fell in love, however we were dubious as we hadn’t put our house on the market. Tim put us in contact with the sellers and arranged for them to view our property, as he knew it was exactly what they were looking for. Long story short, they loved our property and we have essentially swapped! The whole process has taken only 8 weeks and we will be moving into our dream home within the next week. If it hadn’t of been for Tim’s advice and support, we wouldn’t be where we are now. The team were available for all queries via a personalised WhatsApp group, and Tim put us in contact with a great solicitor. We couldn’t recommend Mockford and Hunt enough!

Reply from Mockfordandhunt
From Tim coming out & agreeing a sale price we sold in 4 days. What a team. We were all linked on a WhatsApp so we could contact each other easily. Also if you choose to have Gamma Bath as your solicitor Tim puts her on the group & wow Gemma was even contacting us on a Saturday & Sunday. Many thanks must go to Frances who worked tirelessly working up & down the chain arranging a completion date & keeping us updated.
If we hadn't sold so quick we would have never got our forever house in Hereford.
Please do not hesitate to use Mockford and Hunt a great team all round.
Chris & Carol

Reply from Mockfordandhunt
Frances has been simply brilliant. Made us feel at ease, consistently responsive and quick at her job. Also Tim, although our conversation was quite short Tim's empathy made us feel happy and safe. We were sure that we were in the right hands. Despite the mortgage process being extremely complicated, things happened at rapid pace as Frances knew how to get the Job done. It was a pleasure. And Im intending on have them as our agents for life.

Reply from Mockfordandhunt
Tim and Frances at Mockford & Hunt are a dream team. They actually care about people rather than only getting the sale.
I would never use anyone else in this area.
Thank you so much for seeing us through a stressful year and constantly keeping us optimistic. Thank you so very much 🙏🏼

Reply from Mockfordandhunt
Tim, Frances and Gemma (Tims recommended solicitor), Thank you for a fab experience purchasing my new property in what has been a very stressful time you have all been professional and speedy. Lovely team great communication from beginning to end a fantastic service thank you

Reply from Mockfordandhunt
The process of buying a house can be very daunting. I really didn’t know where to begin, so I booked a meeting with Tim Mockford to see what I needed to do. He immediately put me at ease and, even though I felt no pressure to go with them, I knew I would be in safe hands with Mockford and Hunt.
I was selling a shared ownership property, which comes with some added complications, however they were in constant communication with my housing association and they sold my apartment very quickly. Charlotte was a great sales lady!
I have been quite a fussy house buyer! So I took a while to find my perfect home. I never felt pressured to ‘hurry up’ and they were very supportive when a few of my offers were not accepted.
The thing that sets Mockford and Hunt apart from other estate agents is their communication. The WhatsApp group is a game changer as one of the team will always respond in a timely manner. Frances was great at dealing with my queries.
Due to their excellent communication and recommending an excellent solicitor, we were able to complete before the stamp duty increase.
I highly recommend them!

Reply from Mockfordandhunt
Tim, Frances and the team were really great. They kept in contact, with constant updates where necessary.
They were both helpful and knowledgeable from start to finish.
If you're thinking of putting your home on the market, trust Mockford and Hunt to look after your interests for you.
Thanks Guys.

Reply from Mockfordandhunt
Well it has been an experience. Tim and Frances have been exceptional. From the moment we met the approach felt different and after being on the market for 8 months with no hope of success, Tim changed the approach and we are just about to complete.
The level of of contact has been brilliant. Setting up a WhatsApp group and including the solicitor is genius. If required the mortgage broker is included as well.
At all times Tim and Frances were contactable and responsive. Queries were answered quickly, it felt like we had a friend guiding us through the process. I’m not sure anyone likes the process of moving so it’s about making it as sensible as possible. Mockford and Hunt have achieved this and made us feel valued as clients. They pushed the other side when needed and supported us even when the questions from the other side were constant. An excellent partnership and would trust no one else with selling a house. Brilliant service with excellent people.

Reply from Mockfordandhunt
Tim, Frances and the rest of team are best of the best, they have gone above and beyond for us from start to finish and have alot of patience. Keep up the good work and we would highly recommend them.
Jane & Kev

Reply from Mockfordandhunt
Myself and my partner are first time buyers, we had little to no idea what to do going into our first purchase. I can honestly say I could not have asked better from both Frances and Tim. Tim was brilliant in the first stages of the purchase putting us at ease and giving up genuine advice, looking out for myself and my partner through every step. Frances has been a dream to deal with. Our purchase hasn’t been a smooth one but without Frances working her magic and keeping pressure on all the right people it just would not have happened. I cannot thank this team enough for the hard work and dedication they have to their field.
They have been a pleasure to deal with the entire time.
To any first time buyers these are people to be trusted and appreciated.
Once again. Thank you tim and Frances you’ve been fantastic

Reply from Mockfordandhunt
Above and Beyond!
Tim, Frances and the team couldn't have been more supportive and helpful through a stressful experience. They were available to help throughout the process of selling our house, and supporting and guiding us through buying our next home. I cannot recommend them enough! Thank you so much!
The White Family ❤️

Reply from Mockfordandhunt
We cannot speak too highly of Tim and his team. He and Frances have been so helpful and supportive and they were always the first to inform us, either by phone or via the WhatsApp group, of any development throughout the process. They have always been on hand to answer any queries we have had and if they said they would get back to us, they did! We can wholeheartedly recommend them.

Reply from Mockfordandhunt
Couldn’t be happier with our experience, we had a group chat where any questions were swiftly answered making the purchase of our first home as stress free as possible and I couldn’t recommend them more.

Reply from Mockfordandhunt
Cordial and honest, helpful and supportive throughout with unquestionable dedication. I am very happy to have engaged Mockson and Hunt in the sale of my property.

Reply from Mockfordandhunt
I highly recommend Tim and Frances who will actively sell you property and go the extra mile unlike the corporate agents. They are always available via a WhatsApp group and answer any query pretty instantly. They even offer help with a purchase via another agent. If I could ever face moving again Tim would be the first person I would call!

Reply from Mockfordandhunt
Excellent service from the whole Mockford team. Special mention to Tim who was supportive and approachable throughout the buying process. Couldn’t have done it without your amazing help.

Reply from Mockfordandhunt
Tim and Frances are a great team. They managed the whole process so well and kept us informed throughout. I would highly recommend them!

Reply from Mockfordandhunt
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