Mockfordandhunt Reviews 

285
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the dedicated team for their exceptional communication skills and remarkably quick responses to every inquiry. Many people note that setting up a convenient WhatsApp group makes asking questions effortless and keeps everyone fully informed. Reviewers also emphasize that the staff consistently goes above and beyond to guide clients smoothly through stressful property sales. Clients deeply appreciate the highly professional approach, reassuring attitude, and constant support provided throughout the entire moving journey. Individuals highlight that nothing is ever too much trouble for these agents, ensuring a seamless process from start to finish.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as professional, friendly, and consistently... See more

Service

Consumers find service to be exceptionally positive, praising the professional, friendly, and hardworking... See more

Customer service

Clients share positive opinions on customer service, highlighting exceptional communication and support... See more

Response time

Customers had positive experiences with response time, consistently highlighting great communication and fast... See more

Social media

Customers consistently note positive experiences with social media communication. Reviewers highlight that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recommend Mockford and Hunt very highly. Both Tim and Frances have been very helpful and have 'held our hands' through the difficult process of a probate sale. Answering all our queries and questio... See more

Company replied

Rated 5 out of 5 stars

We have had alot of ups and downs trying to secure our new home but Tim and Frances went above and beyond to support us through our very stressful journey!! They were always on the end of the phone an... See more

Company replied

Rated 5 out of 5 stars

From the beginning, Tim made the whole process as easy as possible. Viewings were arranged quickly and efficiently, entirely hassle free. The WhatsApp chat with Tim and Frances meant we didn’t have to... See more

Company replied

Rated 5 out of 5 stars

House moving is always a stressful experience, and this one was no exception! However, Mockford and Hunt ensured that the process was seen through to the end, from receiving an offer before we even go... See more


Company details

  1. Real Estate Agents

Written by the company

With over 45 years combined experience and the latest in marketing technology and communications, our independent estate agency is based in Ashford, Kent. We pride ourselves on providing the very best customer service starting with excellent communication from the moment you first contact us right up until completion. With a proven track record in sales conversion having sold 94% of all our homes marketed in 2022, not only do we market our homes with professional photography and virtual tours but we ensure that your home is given the best exposure online as well as on social media. This helps to attract a wider audience and a better choice of buyers with a view to obtaining the best price possible. Mockford and Hunt is a modern innovative hybrid agency that is always diversifying and evolving to be ahead of the competition and to give our customers a personable experience at the best of our abilities. In more recent months, there's been no doubt that the market has become more challenging; but it is in these times that working with an experienced agent becomes ever more important as you become more reliant on your agent taking a proactive approach to make things happen. With this in mind, year on year, we have actually sold a higher proportion of our housing stock compared to other local agents. At present, for the period April, May and June 2023, we have sales agreed on 87% of our homes for sale. The market right now, is what you make it. People always have reasons to move and if you market at the right price with the best marketing tools with a communicative honest agent, you really can't go wrong. Don't take our word for it though, please check out our reviews. Call us for a free valuation of your home. Tel 01233 367606.


Contact info

5.0

Excellent

TrustScore 5 out of 5

285 reviews

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5.0

All reviews

(285)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly and Professional Service

Tim, Frances and Charlotte provided incredible support the whole way through the sales process. With this being our first time selling a property we were not familiar with the process but the team at Mockford & Hunt made everything as stress free as possible with regular updates. We decided to choose Mockford & Hunt when selling our property as Tim was more optimistic with the valuation of our property than other companies; a decision that was rewarded with a sale price considerably higher than other valuations. We will not be planning to sell another property any time soon but if we did we would definitely choose to work with Mockford & Hunt again.

October 6, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Josh. Thank you so much for your great review. We appreciate you and Rachael putting your faith in us to get the price that we believed was possible and we are so glad that you are now one step closer into moving into your new home in time for when the baby is due. Exciting times ahead! We wish you all the best for the future and if you ever do it all again, you know where we are!

Rated 5 out of 5 stars

Amazing team - highly recommend

Charlotte, Tim and the team are brilliant. As a first time buyer I felt so supported and reassured through the process. They found and secured me my dream home and were so easy to work with. Would highly recommend!!!!

May 1, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Vicky. Thank you so much for your great review. It’s great to hear from you and we’re so glad you are settling in. You have a beautiful home there. If you ever need us again in the future, you know where we are but meanwhile, we hope you both have many happy years there to come.

Rated 5 out of 5 stars

The experience I got from…

The experience I got from mockfordandhunt was excellent. They was there for any questions I had and kept me up to date with everything about the house and every step that had been taken from the beginning writing you the the moment I got the keys

September 29, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Connor. Thank you so much for your positive review. It was good to be able to get you into the property in a relatively quick time frame and we're really pleased that you were happy with our service along the way. We hope you and your parents enjoyed the cakes!

Rated 5 out of 5 stars

I have used Mockford Hunt for the…

I have used Mockford Hunt for the second time to purchase a flat , again the process was sleek and I was kept updated at all times. The level of service I have received from start to completion was outstanding , they went above and beyond to find me the perfect flat . I would not hesitate to recommend Mockford Hunt to others whether you sell or purchase a property .

September 5, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Karine. Thank you so much for your great review. You have been a pleasure to work with again! if you are ever on the look out for more properties, do let us know as we'd love to be able to help.

Rated 5 out of 5 stars

Fantastic Estate Agent

Selling my property has been quick & stress free thanks to Mockford & Hunt. Tim explained the process clearly & himself & the team were great at responding quickly to any questions I had throughout the process through WhatsApp.
I would definitely recommend Mockford & Hunt to anyone looking to sell their property. Thank you!

August 24, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Katie. Thank you so much for your 5 star review. You have been great to work with and we're glad to have got you through to completion. If we hear of anything suitable coming up for you to purchase, we will get straight in touch.

Rated 5 out of 5 stars

Great experience

I could always rely on Tim and his team to help push things along. They went above and beyond to help out and were always quick to respond. Certainly I would recommend M&H to people. When the renovations are finished, please come and take a look! 😀

August 22, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Sarah. Thank you so much for such a fantastic review. We hope you are getting stuck into your new home and are already making it your own. Do let us know how the renovations go. We'd love to come and have a look when you are ready!

Rated 5 out of 5 stars

We are first time buyers

We are first time buyers, the team put us at ease immediately. Communication was excellent and the team were available 24/7 to answer any questions we had and to update us on the progress. The entire process has been smooth and stress free. Thank you to the entire team.

August 22, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Molly. Thank you very much for such a lovely review. We are really pleased that you felt supported by us along the way. We know how buying a new home for the first time can be a daunting prospect. We're so pleased that you are now in and we hope you have settled in well into your beautiful new home.

Rated 5 out of 5 stars

Excellent service, highly recommend!

I recently sold my property in Ashford with the assistance of Tim and his team. Their proactive approach and commitment to finding a buyer within a reasonable timeframe were instrumental in the successful sale of my property. Despite the challenging conditions in the property market, Tim's extensive experience and expertise enabled me to achieve the sale price I was seeking. I was particularly impressed by their transparency and honesty throughout the entire process. Moreover, Tim and his team were always easily accessible and extremely responsive to text messages and phone calls, ensuring that I was kept informed at every step. They handled the entire process with utmost professionalism from start to finish, providing reliable support whenever needed. I wholeheartedly recommend their outstanding service to anyone looking to sell their property. Without a doubt, Tim and his team deserve a full five stars!

August 16, 2023
Unprompted review
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Reply from Mockfordandhunt

Gergely, what can we say, thank you for your detailed positive review. We know it wasn't the easiest of sales to get through to completion but as you know, we did all we could to ensure that we made it happen and hopefully it was well worth the wait. We hope you are now enjoying your new home!

Rated 5 out of 5 stars

Mockford & Hunt

Tim and the team are great. We always had a healthy amount of viewings even in a tricky market. I also appreciated how honest and communicative they were throughout the process, never more than a phone call away. Can’t recommend Mockford and Hunt enough.

July 5, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Paul. Thank you so much for your positive review. We're glad you were happy with the way we worked and the level of viewings and advice we gave you along the way. We hope our honest approach has been useful for your future endeavours and if you ever need our help again at anytime, you know where to find us.

Rated 5 out of 5 stars

Mockford and hunt and are the best estate agents.

Mockford and hunt and are the best estate agents not just in Ashford Kent area but hole of the UK. The support and understanding goes above and beyond. I can never fault any of the service's as they always went beyond and I am ever so grateful and appreciative for a smooth transition in each stage of selling our family home. I can't thank Tim and his team enough, I wish you all the best in all your futures, adventures and business. Onwards and upwards 😊

August 9, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Julie, thank you so much for such a heart felt review. We always strive to make the process as painless as possible and are always pleased to hear this sort of feedback as it's really what we are all about. We may be estate agents but we're human beings and we love looking after our customers and when it comes to communication, we know just how important it is that everyone is kept in the loop along the way as this really helps to take the stress out of the process. We wish you both all the best for the future in your new endeavours and if you ever need us again, you know where we are!

Rated 5 out of 5 stars

Mockford&Hunt was a breath of fresh air…

Mockford&Hunt was a breath of fresh air throughout the process, having been disappointed by two other agents. Proactiveness and communication was top notch. They did their best to own the process and displayed professionalism. I would recommend Mockford&Hunt anytime.

August 1, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi there. Thank you so much for your great review. We know you had been looking for some time beforehand and had been unlucky with previous purchases. We are delighted that we have been able to help you get into your new home and we hope you are settling in nicely!

Rated 5 out of 5 stars

Excellent service by Mockford & Hunt

Mockford and Hunt provided an excellent and professional service from beginning to end. They communicated in a timely and effective way and pitched the pricing well. They catered for the viewings well and liaised regularly with me with updates. I would thoroughly recommend using their services.

July 27, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi there. We were delighted to receive multiple offers on your home resulting in an offer being agreed over the asking price. To get this through in just over 10 weeks from the point of offer to completion was really good going and we're glad that you can now move forward knowing it's all gone through. Thank you for entrusting us to look after the sale of your home and if you ever need us again in the future, you know where we are!

Rated 5 out of 5 stars

Service with a personal touch

From the time we first engaged with Mockford and Hunt to the time we managed to sell our house, we felt like they had nothing but our best interest in mind. I got the feeling that they genuinely cared about what was best for us, even if it wasn't always best for them.
They worked hard to sell our house and they were very good at keeping us informed of the progress of it. They were always very polite and personable in their communications. On top of this, they helped to steer us through the selling process to go through the process in an efficient manner. We found them to be very proactive all around.
I honestly can't find any fault with them. I would highly recommend them to anyone who is going through the house selling process.

July 21, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Robert. Thank you so much for your glowing review. It has been a pleasure to work with you both and whilst the process hasn't been the easiest, with perseverance and determination, we are all really pleased to have got you to completion. We wish you and your family all the best in your new venture abroad and hope you settle in well to your new lifestyle.

Rated 5 out of 5 stars

The Perfect Partner......

Making the decision to sell your house is a stressful experience. Finding the right agent to work with is just as daunting and stressful.
However, after contacting Tim at Mockford and Hunt we soon found that our fears and concerns were put at ease. We had found an agent that was friendly, understood our needs and requirements and never at anytime felt pressured.
Tim and his team were knowledgeable, professional, caring and trustworthy.
In summary, the perfect agent to partner with.

July 20, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Peter, thank you so much for your great review. It was a pleasure to be able to help and we are glad that we put your mind at ease about the process. We wish you all the best and whenever you need our help again in the future, you know where we are.

Rated 5 out of 5 stars

Great service

Tim, Francis and Charlotte have been great recently sold our property!! Very professional, efficient and are always happy to help us!! We highly recommend and would definitely use them again. Thanks guys

Rikki and jess

July 15, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Rikki. Thank you so much for your great review. You have a beautiful home and we are glad we managed to get you a choice of offers ensuring we achieved over the asking the price. We are looking forward to getting you moved and dare I say it, things are moving along nicely so hopefully it shouldn't be much longer!

Rated 5 out of 5 stars

We used Mockford & Hunt to sell our property

We used Mockford & Hunt to sell our house. The service we received throughout the whole process was superb. We had a group chat and received updates as and when there was any news, including updates from solicitors. Tim, Frances and Charlotte are all lovely and we felt very relaxed in them handling our sale.

July 7, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Claire. Thank you so much for your great review. It really means a lot. We are so pleased that we've got you to completion and we hope you enjoy this new chapter in your life. If you ever need our help again in the future, you know where we are.

Rated 5 out of 5 stars

The best agency!!

Such an amazing agency! Tim was so helpful and nice to us and managed to help us in more ways than any other agency. I would advise anyone who is planning on selling their home to go through Mockford & Hunt! They will go above and beyond to help where necessary!

June 30, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Lucy. Thank you so much for your great review. It's so lovely to hear that you came back to us simply from a good conversation that you had with Charlotte a year ago. We were delighted to be able to help and if you ever need us again, you know where we are!

Rated 5 out of 5 stars

Great little business with that personal touch.

Great little business with that personal touch. I’ve been kept up to date with viewings and the the sale itself. I highly recommend.

June 23, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Gavin, thank you so much for your positive review. You have been great to work with and we're glad that we got your home sold so that you can enjoy your new life in Yorkshire. We wish you all the best in your new venture!

Rated 5 out of 5 stars

Estate agents of the future

Wow. Fresh approach to selling and buying. Kept upto date through the entire process and gave us more information than the other estate agent we were buying through (struggled to get to even speak to them) we found looking for a house to buy some agents we abrupt and difficult but Tim, Frances and Charlotte such an amazing team go above and beyond making this our eighth move to most stress free and actually enjoyable yet. If we could only choose who to buy through as well as sell through. Mockford and Hunt are the estate agents of the future. Thanks so much for all your hard work

June 8, 2023
Unprompted review
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Reply from Mockfordandhunt

Thank you for this fantastic review! After 8 moves, it's good to know that we have stood out for all the right reasons. Being a small independent business means that we can focus on the important things like providing the ultimate personal service. We love what we do and having happy customers really drives us on knowing that we are helping our buyers and sellers as best we can. If there's ever a 9th move on the cards, you know where we are!

Rated 5 out of 5 stars

From the initial call to view through…

From the initial call to view through to exchange of contracts where we are now Mockford and Hunt have been friendly, knowledgeable and professional. A no pressure estate agent, with frequent updates on a what’s app group created by them. If we ever decide to move again would definitely use Mockford and Hunt and would highly recommend to others.

May 31, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Tammy. Thank you so much for your glowing review. It's always nice when we get to help such lovely people. Not long until completion day now. We look forward to handing over the keys to you both so you can enjoy your new home together.

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