Mockfordandhunt Reviews 

285
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the dedicated team for their exceptional communication skills and remarkably quick responses to every inquiry. Many people note that setting up a convenient WhatsApp group makes asking questions effortless and keeps everyone fully informed. Reviewers also emphasize that the staff consistently goes above and beyond to guide clients smoothly through stressful property sales. Clients deeply appreciate the highly professional approach, reassuring attitude, and constant support provided throughout the entire moving journey. Individuals highlight that nothing is ever too much trouble for these agents, ensuring a seamless process from start to finish.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as professional, friendly, and consistently... See more

Service

Consumers find service to be exceptionally positive, praising the professional, friendly, and hardworking... See more

Customer service

Clients share positive opinions on customer service, highlighting exceptional communication and support... See more

Response time

Customers had positive experiences with response time, consistently highlighting great communication and fast... See more

Social media

Customers consistently note positive experiences with social media communication. Reviewers highlight that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recommend Mockford and Hunt very highly. Both Tim and Frances have been very helpful and have 'held our hands' through the difficult process of a probate sale. Answering all our queries and questio... See more

Company replied

Rated 5 out of 5 stars

We have had alot of ups and downs trying to secure our new home but Tim and Frances went above and beyond to support us through our very stressful journey!! They were always on the end of the phone an... See more

Company replied

Rated 5 out of 5 stars

From the beginning, Tim made the whole process as easy as possible. Viewings were arranged quickly and efficiently, entirely hassle free. The WhatsApp chat with Tim and Frances meant we didn’t have to... See more

Company replied

Rated 5 out of 5 stars

House moving is always a stressful experience, and this one was no exception! However, Mockford and Hunt ensured that the process was seen through to the end, from receiving an offer before we even go... See more


Company details

  1. Real Estate Agents

Written by the company

With over 45 years combined experience and the latest in marketing technology and communications, our independent estate agency is based in Ashford, Kent. We pride ourselves on providing the very best customer service starting with excellent communication from the moment you first contact us right up until completion. With a proven track record in sales conversion having sold 94% of all our homes marketed in 2022, not only do we market our homes with professional photography and virtual tours but we ensure that your home is given the best exposure online as well as on social media. This helps to attract a wider audience and a better choice of buyers with a view to obtaining the best price possible. Mockford and Hunt is a modern innovative hybrid agency that is always diversifying and evolving to be ahead of the competition and to give our customers a personable experience at the best of our abilities. In more recent months, there's been no doubt that the market has become more challenging; but it is in these times that working with an experienced agent becomes ever more important as you become more reliant on your agent taking a proactive approach to make things happen. With this in mind, year on year, we have actually sold a higher proportion of our housing stock compared to other local agents. At present, for the period April, May and June 2023, we have sales agreed on 87% of our homes for sale. The market right now, is what you make it. People always have reasons to move and if you market at the right price with the best marketing tools with a communicative honest agent, you really can't go wrong. Don't take our word for it though, please check out our reviews. Call us for a free valuation of your home. Tel 01233 367606.


Contact info

5.0

Excellent

TrustScore 5 out of 5

285 reviews

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5.0

All reviews

(285)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

All such a very lovely team

All such a very lovely team! Really helpful through the whole process. Very glad we came across their company.

May 1, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Jess. Thank you for such a great review. You have both been great to work with and we are so pleased that we managed to find you a fantastic first time buy. We hope you are both very happy there for many years to come!

Rated 5 out of 5 stars

Excellent service provided in a…

Excellent service provided in a friendly and professional way. No hesitation in recommending them to anyone.

May 26, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Sandra. Thank you for your positive review. We are so pleased that you were happy with the way we dealt with the process and we know how relieved you must be to have completed. We wish you all the happiness for the future.

Rated 5 out of 5 stars

Very good!

Tim got us a sale at asking price nice and quickly, he was very helpful with any questions and with anything that cropped up during the time it takes to complete. Would recommend and use Mockford and hunt again!

May 27, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Craig. Thank you very much for your great review. We're really pleased that the sale has all gone through and we wish you all the best with the new baby on the way.

Rated 5 out of 5 stars

An Amazing Team

We would like to thank this amazing trio who make up Mockford and Hunt for all their hard work, advice and enthusiasm in helping to sell our property.
They were always easy to contact and very responsive even outside of office hours.
Thank you guys for everything. We will definitely use you in the future and recommend you to everybody.

March 28, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Alicia and Andy. Thank you so much for your kind words and for the wine that you sent us. That was very generous of you! You have both been a pleasure to work with and any time you need advice or help again, you know where we are. We wish you all the best and hopefully we'll chat again in the future.

Rated 5 out of 5 stars

Great help during a complex move

We had a complex move, with a number of issues along the way, but Tim was a massive help in getting us over the line. He was easy to get hold of and was always happy to answer our questions. We’re extremely appreciative of Tim and his team, and would recommend Mockford and Hunt.

April 3, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Stephen and Rachel. With the seller having to change her purchase because of issues arising after such a long wait, it was great that the new purchase sailed through without any hurdles. We're so glad that you're both now in your new home ready for the next chapter in your lives. We are sure you will be very happy there and if you ever need us again in the future, you know where we are!

Rated 5 out of 5 stars

We have just received our keys…

We have just received our keys today.From the day we looked at the house until we received our keys was eight weeks. Tim and Francis set up a WhatsApp with us and they were there to answer any questions we would recommend them to anyone, good job Mockford and Hunt

March 17, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Penny and Gary. Congratulations on your completion and such great news that we all managed to get it through so quick. In a day when even a 10 to 12 weeks completion may seems optimist for some when the national record is reported to be averaging 19 weeks, it just goes to show what can be done. We hope you both enjoy the new chapter in your life together in your new home!

Rated 5 out of 5 stars

Mockford &Hunt estate agent

Tim, Frances and Charlotte are all fantastic to deal with and very professional, it’s been a pleasure dealing with you over these last few months

March 9, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Dan. You have also been a pleasure to work with. Good luck with the decorating. We can't wait to see the photos! If you need anything else in the future, you know where we are.

Rated 5 out of 5 stars

Fantastic service and Kind and very helpful

Tim was brilliant with us and showed us some extra properties also and once we told him we loved a certain one he was so helpful with assisting what to do next and went well out of his way to let us know everything we needed to know. I can’t thank him enough for finding our dream home for our little family 😀

February 25, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Scott. Thank you so much for your great review. It was a pleasure to show you round on Saturday and I'm glad that we were able to come up with the perfect home for you. We look forward to working with you and getting you through to completion!

Rated 5 out of 5 stars

Quick and easy with no messing around

Quick and easy with no messing around, straight to the point.
Tim goes out of his way to provide a brilliant service

February 24, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Simon. We do love it when a plan comes together! We're really pleased we managed to find you the perfect place just at the right time. Looking forward to getting you into your new home.

Rated 5 out of 5 stars

Professional and caring

After making the decision to put our house up for sale we requested a call back from a few estate agents and Mockford and Hunt were the only ones who made contact, we had never sold a house so we were totally dependent on our estate agents and they haven’t disappointed!!
Tim, Frances and Charlotte went above and beyond to make sure that everything ran as smoothly as possible and when it didn’t they were there with us reassuring us that we would get there in the end, the WhatsApp group is a great way to keep in contact so any questions we had were answered quickly even though I’m sure we must have driven them mad when we were stressing because of being let down last minute by one of our buyers!!
The whole team are very professional and caring and we cannot thank them enough for helping us through this bumpy experience without ever making us feel like it was too much trouble seeing us through all the highs and lows every step of the way.

February 18, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Alanda. You wouldn't believe how happy we are that you and Mark can finally start enjoying your new life together. It's been a long process for you and we know it's not been an easy time but we are glad you you found us supportive along the way and hopefully this made the process of having to find a new buyer easier to contend with. Please keep in touch. We'd love to hear about how you're getting on in your new home.

Rated 5 out of 5 stars

We highly recommend the services of…

We highly recommend the services of Mockford and Hunt! The process of our recent sale was smooth from start to finish (this is very rare having used a range of agents over the years!) and was undoubtedly aided by the excellent communication throughout. The WhatsApp group is a brilliant idea. It removed the worrying ‘quiet spell’ during the middle part of the sale that can so often become wasted time where problems aren’t solved and momentum is lost. This is a company that cares about the people - not just the sale.

February 1, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Richard and Helen. Thank you so much for your fantastic review, your ongoing support and recommendations. We really do appreciate it. No doubt, our paths will cross again before long!

Rated 5 out of 5 stars

Extremely happy with our experience…

Extremely happy with our experience with Mockford and Hunt, from the start of our house buying process until the end. Very smooth process with the team. The WhatsApp group was very useful, great communication throughout! Would highly recommended, no faults at all. Thank you!

January 12, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Somina. Thank you so much for your great review. We hope that you and your sister are very happy with your purchase and if you ever need us again in the future, you know where we are!

Rated 5 out of 5 stars

I can highly recommend Tim and his team…

I can highly recommend Tim and his team at Mockford & Hunt. After many months of trying to sell my property and losing 3 buyers along the way, I was pretty exhausted with the process. I decided to switch agents and partnered, on a recommendation, with Tim. In a relatively short space of time, given the rocky market, they had a credible, serious buyer on the table and we were able to successfully proceed to completion.

Tim is an excellent professional who will be honest and open with you on your buying or selling journey. The team is always on hand and works hard to market your property to the right audience in the best possible way. I wish I had used them first as I might have been in my new home sooner!

January 16, 2023
Unprompted review
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Reply from Mockfordandhunt

Hi Jenna, thank you so much for your glowing review. When we met, we sensed just how frustrated you were with the process of trying to move. Knowing the history of what went on, it made our process of vetting our buyers all the more important. We are delighted to have helped you and Stanley move into your new home in the country and we are sure you will be very happy there!

Rated 5 out of 5 stars

Fab support

Mockford and Hunt were the agents acting on behalf of the sellers of the house we recently purchased. Tim was extremely helpful throughout the (very long) process and was always on the end of the phone. Although not actually our estate agent, his help and support helped us get to the finish line and we really appreciate his hard work in making it finally happen. Thanks Tim and team - much appreciated and would definitely recommend you to others (hopefully we won't be moving for a long time! 😂)

December 5, 2022
Unprompted review
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Reply from Mockfordandhunt

Hi Jo,
Thank you so much for your review. We fully appreciate how stressful moving can be for all parties and realise how important it is to be available to give advice.
We hope you, Jon and the boys really love your new home (from your comments, it sounds like you do).

Rated 5 out of 5 stars

Magnificent Mockfords

We have bought a house that Tim and Mockford's were showing, from the very start he has been professional and extremely helpful.
A second viewing of the house was no problem and understood that a commitment of that amount of money isn't a decision that should be made on one viewing.

There have been plenty of issues with the conveyancer we used and Tim and Frances from the team have worked tirelessly to get the process moving and chasing people. This has been a huge help to us and shows the above and beyond approach they have to their work.

Thank you Tim, Frances and the Team

December 7, 2022
Unprompted review
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Reply from Mockfordandhunt

Hi Neil. It was a bumpy road, certainly not the easiest of sales to get through but with much persistence plus thinking outside the box, we managed to come up with the solution that suited everyone. We are so pleased that you have now exchanged and are only a few days away from moving. We look forward to handing over the keys to your new home!

Rated 5 out of 5 stars

Thank you so much Tim!

Tim is an absolute star to work with. From a conveyancer's perspective, with his open communication and eagerness to help, we have managed to quickly resolve a difficult case in expert time. If it wasn't for Tim's willingness to assist the whole chain, I have no idea where this case would have ended up! Thank you so much for your help Tim! I would absolutely recommend Mockford & Hunt whole heartedly. I look forward to hopefully working with you in the future!

December 2, 2022
Unprompted review
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Reply from Mockfordandhunt

Hi Corey. Thank you so much for your kind words. It is always so frustrating when we can't get through to solicitors or they don't respond. Working with you was a breath of fresh air. You went above and beyond and did everything you could do to get us to exchanged. Keep on doing what you doing and you'll be opening up your own conveyancing business before you know it!

Rated 5 out of 5 stars

Best estate agent Mockford and Hunt

If you need to move home and want a great estate agents I recommend Mockford and Hunt. Tim, Frances and Charlotte were all outstanding. I sold my house within one week of advertising. The sale of my property was hassle free. The customer service throughout was excellent and a special shout out to Tim who also supported me on my purchase.

November 24, 2022
Unprompted review
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Reply from Mockfordandhunt

Hi Jacqui. Thank you so much for your great review! It has been a pleasure to work with you again and we hope you enjoy your new life down by the coast. If ever you need our help again in the future, you know where we are.

Rated 5 out of 5 stars

Selling my house was stress free and seamless. A great experience.

Having never sold a house previously I was unsure of where to begin. I contacted Mockford and Hunt as they had been recommended to me and can honestly say that they made the whole process seamless. Tim, Frances and Charlotte were simply a message away and easily contactable through the group WhatsApp they set up for me from the beginning. At a glance I could check progress in the app and if I had a query it was answered instantly by one of the team. More than professional they were friendly, positive and helpful and nothing was too much effort. Even after completion they have gone above and beyond, collecting my mail from my old address and making sure it came to me whilst my redirect was being set up.
I would recommend Mockford and Hunt in a heartbeat and wish them every continued success in a job they clearly love.

November 18, 2022
Unprompted review
Rated 5 out of 5 stars

Modern estate agents with great communication

We have recently bought our house through Mockford and Hunt and have to say the whole experience was brilliant!
For us communication is really important and the team (we dealt with Francis and Tim) were on the ball from the minute our offer was accepted to even now when we have completed.
They set up a WhatsApp group as soon as our offer was accepted and kept us updated throughout the process. If we had a question, it was answered very quickly with no hassle.
We can honestly say we would have no problem using them ourselves in the future, and in fact wish we did use them for our sale!!

November 18, 2022
Unprompted review
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Reply from Mockfordandhunt

Hi Fiona. Thank you so much for your great review. We are glad you were happy with our service along the way and that you are now settling in to your new home. We hope you have many happy years there together and if you do ever move again, don't hesitate to get in touch!

Rated 5 out of 5 stars

Would definitely recommend.

Very friendly service, and very professional. Offered help over and above what you would expect from an Estate Agent

November 11, 2022
Unprompted review
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Reply from Mockfordandhunt

Hi Neil. Thank you for your positive review. It's been a pleasure to work with you. We hope you enjoy your new life in Folkestone and if you ever need our help again in the future, you know where.

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