Josh sanded and varnished our kitchen work top which was in bad disrepair. It looks absolutely wonderful and lifts the kitchen amazingly. He is very professional - tidy and polite- and is clearly know... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We have just had our oak floorboards sanded by Nick. The results are quite staggering! We knew it would make the room look better but didn’t realise quite how transformative it would be! Nick was fr... See more
Company replied
Where do I begin? From start to finish Arben was exceptional. Our particular job start off small but ended up becoming quite complex. No issue was too small for Arben who was excellent at identifyin... See more
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I recently had my floors sanded by Alberto, and I’m really pleased with the results. He was professional, and clearly takes pride in his work. The finish is smooth and even, and he paid great attentio... See more
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Company details
- Floor Sanding and Polishing Service
- Floor Refinishing Service
- Flooring Contractor
- Wood Floor Installation Service
- Wood Floor Refinishing Service
Written by the company
Welcome to Mr Sander®, where exceptional craftsmanship meets unparalleled customer service. Our journey began over 30 years ago, and since then, we've transformed over 25,000 wooden floors into stunning pieces of art. We specialize in sanding, restoration, repair, and replacement of wooden floors, bringing life back to spaces both residential and commercial. What sets Mr Sander® apart is our dedication to quality and detail. Our team comprises highly skilled professionals who are passionate about wooden floors. We understand the value of preserving the natural beauty and integrity of wood, and we use state-of-the-art equipment and techniques to achieve flawless results. Our services are not just about aesthetics; they're about creating lasting impressions and adding value to your property. From iconic locations like Selfridges and Harrods to the cozy living room in your home, our expertise in wooden floor restoration is trusted and revered. At Mr Sander®, we believe in a customer-first approach. We offer complimentary consultations, providing personalized advice and solutions tailored to your specific needs. Our commitment to customer satisfaction is reflected in our hundreds of 5-star reviews and a growing base of loyal clients. Experience the Mr Sander® difference. Visit our website to see our work, read customer testimonials, and schedule your consultation today. Let us help you rediscover the beauty of your wooden floors.
Contact info
St Martins House 1 Lyric Square , W6 0NB, London , United Kingdom
- London: 020 7381 94088 Nationwide: 0800 955 8585
- office@mrsander.co.uk
- www.mrsander.co.uk
4.8
Excellent
388 reviews
Replied to 60% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience with Lubo
Had a great experience with Lubo - pleasant, professional and very knowledgeable. He even managed to level the wonky floorboards when sanding them - I am very pleased with the final result. Thank you Lubo, would not hesitate to recommend your services!
May 7, 2025
Unprompted review
Reply from Mr Sander®
Hi Hélène,
Thank you for taking the time to leave such a kind review. I’m delighted to hear that Lubo’s knowledge and care—and his extra effort in levelling those wonky boards—made the project a success. He’ll be thrilled to know you’re so pleased with the final result.
If you ever need advice on routine cleaning, seasonal maintenance, or another flooring project, please don’t hesitate to reach out. We truly appreciate your recommendation and look forward to helping you again whenever you need us.
Warm regards,
Mr Sander® & Team
Mr Sanders
Danny with Mr Sanders is highly knowledgable about wooden flooring.
His pricing is fair compared to the competitors.
He has restored our wooden floor to its original look.
I would not hesitate in recommending Mr Sanders
May 13, 2025
Unprompted review
Reply from Mr Sander®
Hi Bipin,
Thank you for sharing your experience and for highlighting Danny’s craftsmanship and transparent pricing. Restoring your floor to its original beauty was a real pleasure, and we’re thrilled you’re happy with the result.
Should you need any advice on upkeep or future projects, please reach out—we’re only a call away. We truly appreciate your recommendation and look forward to helping you again whenever you need us.
Warm regards,
Mr Sander & Team
Kieron did a great job of reviving our…
Kieron did a great job of reviving our floor that was suffering from sun and water damage as well as an issue regarding the levels.
We never like the floor but the transformation is such that we both really like what is like a new floor.
Work done quickly with very little mess.
May 7, 2025
Unprompted review
Reply from Mr Sander®
Dear Surrey500,
Thank you for your kind feedback! We're thrilled to hear that Kieron was able to transform your floor into something you now truly enjoy. Tackling sun, water damage, and level issues can be tricky, so it's wonderful to know the results exceeded your expectations—all with minimal mess. We’ll be sure to pass your compliments on to Kieron.
Warm regards,
Mr Sander® Team
Well planned, great result
The organisation before the work was meticulous and Danny provided clear information and some good advice. Stan did the sanding and he arrived in good time, worked diligently and did a great job on my floors.
April 30, 2025
Unprompted review
Reply from Mr Sander®
Dear Carol,
Thank you for your lovely review. We're so pleased to hear that you found the planning clear and helpful, and that both Danny and Stan delivered excellent service. It’s great to know the results met your expectations—we’ll be sure to pass on your kind words to the team.
Warm regards,
Mr Sander® Team
Alberto has done an amazing job on…
Alberto has done an amazing job on restoring my tired and damaged floor. He did it with skill and efficiency. Along with his polite professional manner, he made a job with much upheaval (the majority of my ground floor) painless! I highly recommend his and Mr Sanders seamless service.
May 14, 2025
Unprompted review
Reply from Mr Sander®
Dear Cheryl,
Thank you so much for your kind words! We're thrilled to hear that Alberto delivered such a smooth and skillful restoration, especially across such a large area of your home. His professionalism and care are what we strive for at Mr Sander®, and it’s lovely to know the experience felt effortless for you. We truly appreciate your recommendation!
Warm regards,
Mr Sander® Team
Ali was amazing!
Ali restored my very tired looking, Victorian pine, floorboards which now look absolutely wonderful. He had an amazing attention to detail, running all the steps past me and keeping me updated with how things were progressing. He was extremely professional and friendly and I would highly recommend Ali to anyone in the Manchester area looking to restore their floorboards. Amazing craftsmanship. Thanks again
May 5, 2025
Unprompted review
Reply from Mr Sander®
Dear Lydia,
Thank you so much for your lovely review!
We’re delighted to hear how pleased you are with the restoration of your Victorian pine floorboards — Ali takes great pride in his craft, and your feedback perfectly reflects his commitment to both quality and customer care.
We’ll be sure to pass your kind words on to him. It was a real pleasure working with you, and we’re so glad the floors have been brought back to life.
Warm regards,
Mr Sander
White gloss to natural wood and insulation
My wife and I recently purchased a property which had old and tatty glossed floorboards. Danny at Mr Sander came and gave us a very reasonable quote to take up the boards and install insulation. He then did a series of sanding and provided us with a set of 5 sample stains. We are so please with the result. The natural wood finish has brought a warmth to the living room and brightened it up completely. The standard of work was exemplary and we could not recommend Mr Sander enough!
May 9, 2025
Unprompted review
Reply from Mr Sander®
Dear James,
Thank you for taking the time to leave such a kind and detailed review.
We’re so pleased to hear that you and your wife are happy with the transformation — it’s amazing what a difference natural wood and a bit of care can make to a space. Danny will be thrilled to know his work and service made such a positive impression.
It was a pleasure working with you, and we truly appreciate your recommendation.
Warm regards,
Mr Sander®
Alberto is a true perfectionist
Alberto is a true perfectionist and a pleasure to have in your home. He informs you what he is doing and why and his after instructions are very clear. I would use him again and am very happy to recommend him.
May 8, 2025
Unprompted review
Reply from Mr Sander®
Hi Irene,
Thank you for the wonderful feedback! Alberto will be chuffed to hear you valued his perfectionism, clear explanations, and after-care guidance. Knowing you’d happily recommend us—and would use our services again—means a great deal.
If you ever have questions about looking after your newly refreshed floors, or another project arises, just let us know. We’d be delighted to help.
Warm regards,
Mr Sander® Customer Care Team
Excellent job
Excellent job from Alberto at Mr. Sander. Very responsive and talked us through every step of the process to ensure we were happy with the outcome. Would definitely recommend.
May 2, 2025
Unprompted review
Reply from Mr Sander®
Hi Neil,
Thank you for the kind words and the recommendation! Alberto will be delighted to hear his clear communication and responsiveness made the process smooth for you. We’re thrilled you’re pleased with the results.
If you ever need advice on keeping those freshly refinished floors looking their best—or have another project in mind—just let us know. We’d love to work with you again.
Warm regards,
Mr Sander®
I cannot praise this company highly…
I cannot praise this company highly enough The quality and the workmanship and the attention to detail and the care shown by them to us goes over and above the call of duty. I highly highly highly recommend this company and I’m very very circumspect with who I leave my recommendations with.
Go with this company, you will not go wrong.
April 10, 2025
Unprompted review
Reply from Mr Sander®
Hi JR,
Wow—thank you for such an enthusiastic endorsement! It means the world to us that our workmanship, attention to detail, and care made such a strong impression, especially knowing how selective you are with your recommendations. We believe every project deserves that “above and beyond” treatment, and your feedback tells us we’re on the right track.
If there’s ever anything more we can do for you—whether it’s advice on maintenance or another flooring project—please don’t hesitate to reach out. We’d be honoured to work with you again.
Warm regards,
Anthony
Mr Sander® Customer Care
Filip did an absolutely outstanding job!
Filip did an absolutely outstanding job refinishing our hardwood floors. His skill and expertise are clearly evident in the flawless finish. He communicated clearly about the process, worked efficiently, and was meticulous about keeping the workspace tidy. He also clearly cares about his work and is proud of the final product. And it shows!
Our floors look better than we could have imagined! We wholeheartedly recommend Filip - a true professional.
April 8, 2025
Unprompted review
Reply from Mr Sander®
Hi MrHarBear,
Thank you for the glowing feedback! Filip will be thrilled to hear how much you appreciated his craftsmanship, clear communication, and tidy approach—he really does take great pride in every detail. We’re delighted the floors turned out even better than you’d imagined.
If you ever need advice on keeping that flawless finish looking its best, or if another project comes up, just let us know. We’d love to work with you again.
Warm regards,
Mr Sander® Customer Care
Danny was great at walking us through…
Danny was great at walking us through the process and everything was carried out very efficiently and to plan. Very happy with our new floors and would definitely go to Mr Sander again.
April 28, 2025
Unprompted review
Reply from Mr Sander®
Hi Jonathan,
Thank you for taking the time to leave such a positive review! We’re thrilled to hear Danny guided you smoothly through each step and that you’re happy with your new floors. If there’s ever anything more we can do—or if you have questions down the line—please don’t hesitate to let us know.
Enjoy your refreshed space!
Kind regards,
Anthony
Mr Sander® Customer Care
High quality and very good customer service
We paid Mr Sander to sand and polish some wood floors throughout our house, as well as fixed some broken and damaged floorboards.
Brad was excellent - the quality of the work he did was very good and he was happy to go the extra mile to rectify issues. He was very polite and responsive throughout.
All the floors he has done look brilliant and have really brought our house to life. Thank you.
March 31, 2025
Unprompted review
Reply from Mr Sander®
Dear James,
Thank you ever so much for your kind words and for taking the time to share your experience. I’m delighted you’re pleased with the results; it was a pleasure to work on your floors. Should you need any further assistance or have any questions, please don’t hesitate to let me know.
Warm regards,
Mr Sander
The turn around was brilliant
The turn around was brilliant. Called late Tuesday and work was finished by Friday (1 room 22m2). Flooring came out better than expected.
April 11, 2025
Unprompted review
Reply from Mr Sander®
Hi Quinton,
Thank you so much for sharing your experience! We’re delighted we could accommodate you so quickly and that you’re thrilled with how the floor turned out. Speedy service without compromising on quality is something we always strive for. If you ever need anything else, we’re just a call away!
Best regards,
Mr Sander® and Team
Tom and his team were amazing
Tom and his team were amazing from start to finish. When getting quotes. Unlike everyone else who scratched and shook their heads, told me the skirting would be scratched up and white paint would be left in areas on the floors. Tom assured me none of this would be the case with them.
My oak floors throughout look stunning now. Better than ever ( I had painted them white 🙈). They were able to start the next day from quoting and be finished in 3 days.
All the team are lovely and Tom was outstanding in his service and work.
My local builder was extremely impressed with their standard of work too and will be contacting them for his big jobs in the area.
Thrilled is an understatement. Look no further. These guys really know what they are doing and are very professional. I am over the moon.
March 20, 2025
Unprompted review
Reply from Mr Sander®
Hi Justine,
Thank you so much for the wonderful feedback! We’re thrilled that you love how your newly restored oak floors turned out—especially since it was so important to you that everything be handled carefully and without any damage to the skirting. We pride ourselves on delivering top-quality work and a smooth experience from start to finish.
It’s fantastic to hear how impressed your local builder was, too! We truly appreciate your recommendation and look forward to helping you (or anyone you send our way) with any future flooring needs.
Thanks again for your kind words and for choosing our team. It was a pleasure working with you!
Best regards,
Mr Sander® Team
Lubo Pavloff was fantastic
Lubo Pavloff was fantastic. We were under a lot of time pressure to get this project done and he was very accommodating. He offered friendly helpful advice on ways we can get the best out of our floorboards and we couldn't be happier with the results, they look brand new. Couldn't recommend him enough!!!
March 28, 2025
Unprompted review
Reply from Mr Sander®
Thank you so much, Megan, for your lovely words! We're absolutely thrilled to hear that you had such a positive experience with Lubo. He's a true professional and will be so pleased to know his advice and hard work made a real difference. We're glad we could help under time pressure and that you're loving the results. Your recommendation means the world to us!
Warm regards,
Mr Sander®
Ali was very professional
Ali was very professional, my hard wood was wavy and dated he brought it back to life. It looks beautiful and brand new! Ali managed to complete the job within two days. I highly recommend Ali.
March 5, 2025
Unprompted review
Reply from Mr Sander®
Thank you, Amina, for your lovely review. We're delighted to hear that Ali could restore your hardwood floor to such a beautiful state in just two days. His professionalism and expertise are exactly what we aim for at Mr Sander®, and your high recommendation means a great deal to us. – Mr Sander®
Sanding Victorian Terrace
Brad and his team at Mr Sander recently completed works sanding our three story Victorian terrace house in East London including the staircase. We had a fantastic experience, Brad and his team were really communicative and helpful throughout the whole process (even starting the job earlier than originally booked when availability came up). We are so pleased with the results, our tired old floor boards have been transformed. Would highly recommend!
February 3, 2025
Unprompted review
Reply from Mr Sander®
Thank you so much for sharing your experience, Ally! We’re delighted that Brad and the team could step in early and transform your Victorian terrace floors. Communication and flexibility are important to us, and it’s fantastic to hear you’re so pleased with the results. Thank you for recommending us, and we look forward to helping you again in the future! – Mr Sander®
Amazing work by Ivan
Ivan from Mr Sander Crystal Palace was fantastic. He was so knowledgeable about the floor and overall job, he has a noticeable passion about what he does. I can't recommend him enough. I had a good feeling about him during the initial consultation and so glad I used his company. He's a true professional who produces incredible results. Absolutely loved working with him!
March 4, 2025
Unprompted review
Reply from Mr Sander®
Thank you so much for sharing your experience, Nikki! We’re delighted that Ivan’s passion, expertise, and professional approach shone through and led to such incredible results for your floor. We truly appreciate your recommendation and look forward to working with you again in the future! – Mr Sander®
I'd give 6 stars if I could
Really great and efficient service from beginning to end. Easy to speak with - good communication and attention to detail. The lads worked hard and were polite and considerate which also goes a long way. Highly recommended.
March 3, 2025
Unprompted review
Reply from Mr Sander®
Thank you so much, Alex! We truly appreciate your kind words and are delighted you had a great experience from start to finish. It’s wonderful to hear our team’s hard work, politeness, and attention to detail made such a positive impression. We’re grateful for your recommendation and hope to work with you again in the future! – Mr Sander®
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