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Rated 4 out of 5 stars

aquamarine murano owl arrived surprisingly quickly, and undamaged. (don't know exact dates -- late aug., early sept.) I really like it, but internet pic was more beautiful. Owl seems slightly skinnie... See more

Rated 5 out of 5 stars

I can't believe how quickly these arrived from Venice! They were packed with immense care, flair and attention to detail. And the cherries themselves are beautiful! Exactly how I imagined and hoped... See more

Rated 1 out of 5 stars

Cannot judge yet.You have used UPS as a courier and I have had one delivery not turn up, problems with paying duty ( Brexits fault not yours and I voted to remain ) Rescheduled for Monday so we wil... See more

Company replied

Rated 5 out of 5 stars

The vase is beautiful. Ordering was easy, and tracking the shipment was prompt in spite of its coming from so far away. (I have one minor complaint, not important enough to subtract a star: The firs... See more

Company details

  1. Glass and Mirror Shop

Written by the company

Shop online granted and certified Murano Glass: selected art works, sculptures, vases, jewelry, lighting, mirror. All the product are handcrafted by the most skilled hands of Muranese masters.


Contact info

3.7

Average

TrustScore 3.5 out of 5

130 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Beautiful beyond words!!!

Beautiful beyond words! It is for my BBF I’ve had for 40+ years, goes out tomorrow, she will love so much!!! My 28 year old son & his friend open up the incredibly well packed item. They were amazed at the beauty of the item! Thank you so much! Next time will be here soon!

January 26, 2022
Rated 5 out of 5 stars

A most glamorous wine bottle stopper…..…

Very good experience from placing order to receiving. Just one thing. Though I was happy with the product (wine bottle stopper) it looked way more glossy and glamorous in the picture presented! The real thing while impressive was somewhat below what I was expecting! Though as I said I am happy.

January 26, 2022
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Reply from MuranoNet

Thank you for your feedback Thomas. Surely the light makes the difference in the color rendering. When we take the photos we look for the maximum yield, however the object is exactly made like the one in the photo. For the next order, please note that our customer service allows you to request a photo of the object that will be sent.

Rated 5 out of 5 stars

Just love my new candies

Just love my new candies! I bought some in London 30 years ago. Never knew where I could get more here in the stars. The selection they did was great, packaging was super, and delivery was free and on time! Thanks so much they are a great addition to my new home!

January 22, 2022
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Reply from MuranoNet

Thank you Sharon!! Good luck for your new home :)

Rated 1 out of 5 stars

Very bad experience on line

This is terrible they say 3 sizes for glass pingouns so i order the big size , they show a picture of a big one in the store so i look at it on ETSY so great looks good i order it .My god i receive a 3 inches tall pingoun and it was expensive ad to pay custom fees . I call this a fraud very misleading you do not say something is big wen it is tiny , you do not show a picture of a big pingoun for that price i could have ad an other Murano glass a lot bigger somewere else , Last time shopping there.

January 2, 2022
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Reply from MuranoNet

Dear Chantal,
I am very sorry that you were disappointed with your purchase.
The measures are clearly specified in all the cards of the items we propose. In all cases, you have the option to return the item and get a refund.
We invite you to read our policy in order to return the item and obtain a refund.

Rated 5 out of 5 stars

A very lovely site!

A very lovely site!

I use the MuranoNet site every year for holiday gifts and more. It is simple to use, has wonderful art, and the delivery has always been on time and secure!

December 30, 2021
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Reply from MuranoNet

Thank you Scott!!

Rated 4 out of 5 stars

Glass candies

The glass candies show high quality and were well packed to arrive safely

December 30, 2021
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Reply from MuranoNet

Thank you Agnes!!

Rated 5 out of 5 stars

I ordered five cherries.

I ordered five cherries, I was sent an extra one. They are beautiful! They came well packaged but 2 of the delicate stems arrived broken. Muranonet promptly replied and resent two cherries. Great customer service! Beautiful product!!!

December 27, 2021
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Reply from MuranoNet

Hi Melanie,
thank you for your feedback.
We always include 1 extra cherry (infact the purchase was for 5 pieces):
Two more cherries will be shipped to you, this time we will double pack.
Have a nice day,
Giovanni
MuranoNet - customer care

Rated 5 out of 5 stars

Great

Everything as expected!

December 24, 2021
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Reply from MuranoNet

Brilliant Jaques!! Thank you!

Rated 4 out of 5 stars

I would like more Christmas selection…

I would like more Christmas selection to choose from, maybe reindeer or snowman by themselves. Thank you.

December 18, 2021
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Reply from MuranoNet

Thank you M T!! We are already working to increase the Christmas 2022 catalog. Remember to join the privilege club to stay informed

Rated 5 out of 5 stars

We have just bought two clowns and they…

We have just bought two clowns and they are absolutely wonderful . I got my two frogs some weeks ago,and they are excellent. I must say that our figures we bought from you gives us soo much joy. We look at them everyday. The only problem is that I bought one clown for a christmas gift for my daughter ,she`s 46,but it is so lovely that it become difficult to give away. Giovanni Angi is a nice guy who is always willing to write and give us personal service,which is very important. I can only give positiv feedback. ,My only concern now is how you do it during this difficult time. I really hope you are well and able to make this fantastic figures in the future. I`ll be back. Happy Christmas to all of you. We are soo grateful and talk to the figures ever day.

November 29, 2021

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