Customer service terrible. Order placed 9 sept with headline delivery within 7 days. No contact from them confirming delivery date so I contacted them to be told delivery was 22sept. (13 days). Booked... See more
Company replied
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Customer service terrible. Order placed 9 sept with headline delivery within 7 days. No contact from them confirming delivery date so I contacted them to be told delivery was 22sept. (13 days). Booked... See more
Company replied
Cowboys. Absolute shambles. Order from this company only if you want to be endlessly chasing your goods with no competent customer service department to help and misleading delivery times. I've never... See more
Naturally it will cost you money when you shop online but 'My Choice' will also take your time and sanity too. Yeah, I hadn't heard of the company before but they had what I wanted plus I cou... See more
I see MyChoice don't dispute that the web site claimed the cooker hood was in stock when in fact it wasn't. The delivery date is irrelevant as it always takes a day or more to deliver. Here is th... See more
Company replied
mychoice is one of the UK’s leading electrical retailer. With an extensive product range and service second to none, mychoice makes on-line shopping totally secure, easy and hassle free, using the latest design, security and navigational technologies bringing you as close as possible to the perfect online shopping experience.
Imex Hemel, 575-599 Maxted Road, HP2 7DX, Hemel Hempstead
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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POSTIVES:
• MyChoice purchace was indeed the best choice made. I received my chosen cooker in the model I wanted, the colour and style.
Service was quick and easy online, price very compeitive and realistic.
• MyChoice helped to cater for my needs in discussions on the phone and by email.
• The delivery was on the day requested and they did their best to honour a time window which was suitable for me. The transport team kept me up-to-date with their progress right up to half an hour from my front door.
• They called a few days later to check that I had received cooker and was happy.
NEGITIVES:
• A thorougly professional job, (however they were unaware that my old cooker needed to be taken too as I had clicked the 'Recycle option' on website.
• A worrying moment as I did not want to be left with it.
• To add; to recycle for £12 is ok, - although other companies are doing it for £9 - or even for FREE!).

Reply from mychoice.co.uk
Found my product cheapest on their site, ordered and received a delivery date. Delivery time followed shortly after and was exactly as shown.
Very good service

Reply from mychoice.co.uk
The product was ordered on Tuesday and was scheduled for delivery on Friday. Due to a technical issue this was re-arranged for The following Monday. It arrived at 08.10. Throughout, the people I dealt with were polite, knowledgeable and concerned that the were providing the very best service. The slight problem was dealt with promptly after sincere apologies that it had happened. Business as it should be transacted.

Reply from mychoice.co.uk
Excellent service thank you. Had trouble ordering on-line, probably my own finger trouble. However a phone call soon had order complete and suitcase arrived reasonably quickly. Thanks again. BDM
Ordered an integrated fridge. It's perfect, no damage, as described, and was delivered on time. Delivery guys turned up in a "Rent-a-Car" van which didn't have a tail lift, which they should have had really as it's a very heavy, large item. Could easily have been damaged as they got it out but fortunately they just about managed! Absolutely no complaints here, communication was good and product was a very good price, saved me more than £100 compared with other retailers :-)
I have not used my product but excellent customer service i received from them. My item has been delivered on time
I was very pleased with my order. No mistakes. Nice Smeg sink at reasonable price. Delivered on time and I live in rural Cornwall , by very polite driver. Will use Mychoice again.
Very good service both in ordering over phone and excellent delivery.
Spot on time and very helpful.
Great customer service, immediate delivery - would definitely purchase from them again.
Fridge was a little longer arriving compared with some other online electrical companies, just a couple or 3 days longer but when it arrived there was a good communication with the company and the delivery driver and his co driver. They were brilliant and very efficient. Took all the packaging away along with my old fridge with no hassle. They definitely were not jobs worth's and stepped far beyond their call of duty.
Very pleased with them and the delivery and the unmarked and perfect fridge. Its installed now and a lovely purchase, very quiet and just lovely. does the job. Only thing is one of the plastic sliders that fixes fridge door to the wooden door was cracked but there are 3 of them and works using only 2. However "Mychoice.co.uk has called me to see if everything is ok. I mentioned it to them and they are on the case to send me a couple more. So I am happy! Would buy from them again.
I looked thoroughly through most of the online providers and my choice appeared to be the best price I could find (dec 15 discount applied). When I contacted the company to order they completed the order quickly and efficiently plus ensured I would get the item before the Xmas cut off which was appreciated
Easy to order on the net or phone. Prompt allocation of delivery date. Drivers call when they are about an hour away. Old appliance taken. What's not to like?
Placed order on 26th December, confirmation email received immediately stating the next stages of the purchase. Monday the 29th received another email to say delivery would be made on the Tuesday with a time slot this is good as you are not waiting all day for a delivery. On the Tuesday I received a phone call from the the courier too say he would be with me in 15 minutes and he was on time and very polite.
Experience from beginning to end excellent.
Very simple and easy website to navigate. Delivery was on time. Perfection!
Great Price!!
Great Delivery!!
Great Service!!
Bravo mychoice!!
Saved £130 by purchasing from mychoice. Service was very good with excellent communication regarding delivery time. Would definitely use the company again
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