Customer service terrible. Order placed 9 sept with headline delivery within 7 days. No contact from them confirming delivery date so I contacted them to be told delivery was 22sept. (13 days). Booked... See more
Company replied
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Customer service terrible. Order placed 9 sept with headline delivery within 7 days. No contact from them confirming delivery date so I contacted them to be told delivery was 22sept. (13 days). Booked... See more
Company replied
Cowboys. Absolute shambles. Order from this company only if you want to be endlessly chasing your goods with no competent customer service department to help and misleading delivery times. I've never... See more
Naturally it will cost you money when you shop online but 'My Choice' will also take your time and sanity too. Yeah, I hadn't heard of the company before but they had what I wanted plus I cou... See more
I see MyChoice don't dispute that the web site claimed the cooker hood was in stock when in fact it wasn't. The delivery date is irrelevant as it always takes a day or more to deliver. Here is th... See more
Company replied
mychoice is one of the UK’s leading electrical retailer. With an extensive product range and service second to none, mychoice makes on-line shopping totally secure, easy and hassle free, using the latest design, security and navigational technologies bringing you as close as possible to the perfect online shopping experience.
Imex Hemel, 575-599 Maxted Road, HP2 7DX, Hemel Hempstead
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Hasn’t replied to negative reviews
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I went on the website looking for the run-out model of a Liebherr fridge-freezer but they were nill-stock.
A helpful tele-sales showed me the new product at a competitive price and that closed the deal for me.
Delivery was a squeeze through a couple of doors but it was installed without a scratch.
Would use them again and would recommend to friends and family.
Very helpful customer service. Problems quickly sorted out & speedy delivery. Would definitely recommend.
I was impressed with the way that my enquiry and order was dealt with as well as the competitive price for my product. I would definitely use mychoice again and will definitely recommend them.
The price was really good and it was delivered without sparing the horses!
I knew what I wanted, and mychoice.co.uk had the best price. They delivered on time.
good service arrived when they said it would .Van driver very helpful.Would use them again
Ordered a smeg sink, Very easy to use website so ordered quickly. Delivery was fast and on time and I was kept informed as to when I could expect delivery. After looking on other websites, the same product was advertised elsewhere for a much dearer price. Upon inspection I was happy with the sink which was as described on the website. And although I havent fitted it into my new kitchen yet, I am really pleased with my purchase. It is the first time I have used mychoice.co.uk as I had never seen it before, but I shall definately use again in the future as I am really impressed
Was contacted on Thursday to say that delivery of my refrigerator would not take place on the Friday, because there was a problem with 'the vehicle'. Delivery would now be Monday. I phoned to say that Monday was fine, because I'm off work on holiday. At 7am on Friday morning, received call from driver saying fridge will arrive in half an hour. Had to clear old fridge, as it was being removed, all a bit rushed. Communication not good, otherwise very pleased with everything.

Reply from mychoice.co.uk
Prompt delivery (less than 2 weeks) with very helpful drivers to unload (they wheeled the cooker all the way down a rear access road to store it in my garage- very helpful!)
I ordered a very large F/F which was £30 cheaper than any other supplier.I had to wait 5 working days for the delivery but that was OK as the delivery was free and I did not want a quicker delivery, which might have been possible had I wanted it . I had plenty of notice of the delivery through e-mail and telephone and it arrived spot on time. The delivery into the kitchen, despite some narrow gaps and tight turns, was done professionally and without fuss, and placed in the position of my choice.. The item was unpacked so I could inspect it and all the packaging taken away. Great price and service!
Very good and fast service. Everything came as advertised. Brilliant service!
I found the web very easy to use. They informed me with a delivery time and it was kept to. The delivery driver and mate were pleasant and helpful.
I was looking for a new fridge freezer and knew exactly what I wanted; I was limited though as 56cm was the maximum width. I also wanted the doors reversed, and as well as having a great choice in products, mychoice offered this service for an additional cost, which I thought was very reasonable.
From ordering my Liebherr Fridge Freezer to taking delivery, I was kept up to date via email and texts, and on the day of delivery I was contacted by phone early morning to let me know when delivery would take place. The delivery men were very helpful; they removed and took away the packaging + checked for any dents or scratches. Even though I already knew, they told me not to switch on for a minimum of two hours. The Fridge Freezer was also more than I expected and didn't disappoint. All in all I would definitely purchase from mychoice again for a 5 star hassle free service. Thank you.
Very straight forward process to order a product online. Great service received when spoken to the Customer service. Needed an invoice, sent to my inbox within 10 mins of my chat to the Colleague.
Would definitely recommend them. Will be looking forward to shop with them again.
Ordering easy, with good service response from supplier, would highly recommend this cooker hood as it looks great & the price is really good
Oredering was easy and staff were clued up on the product therefore able to answer all my questions. Delivery was efficeintly organised, we were given the day then contacted on the day with a time window. Friendly and careful delivery men. Couldn,t ask for more.
They were well informed about the product I required and although on a long lead time it turned up in good time.
Excellent service. Other companies said they had this item in stock but when it came to it they had to order in from the manufacturer and were quoting several week delivery. Mychoice are very reliable and honest, thank you!
just used a company called mychoice tobuy a cooker hood very nicely priced was told 5to7 days delivery it was here in 3 its now fitted and working , Excelent service
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