The loan came at exactly the right time when I needed it most. The process was quick, with no time wasted everything was handled efficiently and smoothly. I’m really impressed with the service and wou... See more
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I’ve been so impressed with My Community Bank from start to finish. The application process was clear, straightforward, and far less stressful than with many other lenders I’ve dealt with in the p... See more
Company replied
I recently took out a personal loan from Community Bank, and I’m pleased with the overall experience. The application was simple and efficient. I applied online and received a quick response. The... See more
Company replied
Helped me out when I needed it, rediculouly easy process. Ok for some debt shuffling/short term, when banks wont lend, but interest rates extortionate.
Company replied
Company details
Written by the company
My Community Bank is an online Credit Union serving communities across the UK.
Contact info
30 Churchill Place, E14 5RE, London, United Kingdom
- 02033750221
- friends@mycommunitybank.co.uk
- www.mycommunitybank.co.uk
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Reply from My Community Bank
Hi George,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Everything good
April 23, 2025
Reply from My Community Bank
Hi Swathi,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Reply from My Community Bank
Hi Yvonne,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
My savings account matured 2 weeks ago…
My savings account matured 2 weeks ago and I'm still waiting for funds to be returned to me. I have called the hotline, to be promised 'today' (nothing happens). When asking to speak to a manager, I was told '2 days call back time'. Not having access to these funds is causing me financial difficulties. I guess my next step is the Financial Ombudsman.....best avoided and stick with a high street bank next time.
July 21, 2025
Unprompted review
Reply from My Community Bank
Hi Lee,
Thank you for your review. We're sorry to hear that there was a delay in returning your funds. We’d appreciate the opportunity to talk this through with you. Please could you contact us on complaints@mycommunitybank.co.uk.
Kind Regards, My Community Bank
Fast service with a prompt responses
April 8, 2025
Reply from My Community Bank
Hi Mark,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Prompt and reliable service
I recently took out a personal loan from Community Bank, and I’m pleased with the overall experience.
The application was simple and efficient. I applied online and received a quick response. The steps were clearly outlined, and I appreciated the transparency regarding required documents and eligibility criteria.
The approval process was fast — I got confirmation within the same day, and the funds were deposited into my account soon after. This helped me take care of some urgent expenses without delay.
April 15, 2025
Reply from My Community Bank
Hi Nishant,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Reply from My Community Bank
Hi there,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Reply from My Community Bank
Hi Andre,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Easy to apply for a loan online
Easy to apply for a loan online
And has helped me and my family
April 6, 2025
Reply from My Community Bank
Hi Jason,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Reply from My Community Bank
Hi Duke,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Simple and professional
April 4, 2025
Reply from My Community Bank
Hi Mark,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Quick and easy application
Quick and easy application. A decision was made within an hour. Good interest rate.
April 4, 2025
Reply from My Community Bank
Hi there,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Shame about high interest
I am very grateful that I was able to borrow money, I was desperate and had been turned down by , but the interest rate is horrendous!
April 5, 2025
Highly recommended
The loan came at exactly the right time when I needed it most. The process was quick, with no time wasted everything was handled efficiently and smoothly. I’m really impressed with the service and would highly recommend it to anyone in need of fast, reliable support.
March 25, 2025
Your service is reliable
Your service is reliable, fast and efficient however I hope your rate can be more fascinated.
March 26, 2025
You care about human being because of…
You care about human being because of the way you accepted my application is so lovely 😍 thank you very much.
March 25, 2025
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