The loan came at exactly the right time when I needed it most. The process was quick, with no time wasted everything was handled efficiently and smoothly. I’m really impressed with the service and wou... See more
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I’ve been so impressed with My Community Bank from start to finish. The application process was clear, straightforward, and far less stressful than with many other lenders I’ve dealt with in the p... See more
Company replied
I recently took out a personal loan from Community Bank, and I’m pleased with the overall experience. The application was simple and efficient. I applied online and received a quick response. The... See more
Company replied
Helped me out when I needed it, rediculouly easy process. Ok for some debt shuffling/short term, when banks wont lend, but interest rates extortionate.
Company replied
Company details
Written by the company
My Community Bank is an online Credit Union serving communities across the UK.
Contact info
30 Churchill Place, E14 5RE, London, United Kingdom
- 02033750221
- friends@mycommunitybank.co.uk
- www.mycommunitybank.co.uk
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A lovely friendly service with fast…
A lovely friendly service with fast response . A great way of saving thank you
April 30, 2025
Unprompted review
Reply from My Community Bank
Hi Laura,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
It was lovely and friendly service and…
It was lovely and friendly service and they liked to help people with very easy term and conditions thanks very much
January 22, 2025
Reply from My Community Bank
Hi Ihsan,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Easy application process
Easy application process, clear communication. What do you need more?
January 21, 2025
Reply from My Community Bank
Hi Piotr,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Updates reminder helpful
January 17, 2025
Reply from My Community Bank
Hi Ann,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Reply from My Community Bank
Hi David,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Mixed experience as saver
On the upside- decent rates for their fixed term savings.
On the downside - extremely slow at returning the money at end of term.
April 16, 2025
Unprompted review
Very helpful and Understanding
January 15, 2025
Fast and Efficient
From applying for a loan to monthly payments I have found community bank easy to deal with. Spoke to customer services and the gentleman was extremely helpful.
January 7, 2025
Reply from My Community Bank
Hi there,
Thank you for your review! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Very simple process
Very simple process, quick access to loan and great customer service.
December 30, 2024
Reply from My Community Bank
Hi Leanne,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Very easy to apply straight forward,and…
Very easy to apply straight forward,and the money was in the bank within seconds of completion.
December 28, 2024
Reply from My Community Bank
Hi Danny,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Reply from My Community Bank
Hi Stephen,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Quick easy no fuss money straight in…
Quick easy no fuss money straight in account job done
January 2, 2025
Reply from My Community Bank
Hi Peter,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Very kind people who will support you…
Very kind people who will support you and explain from A to Z what works for you better. No issues.
December 27, 2024
Reply from My Community Bank
Hi Katrina,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Reply from My Community Bank
Hi Sonia,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Excellent product
December 20, 2024
Reply from My Community Bank
Hi Kayci,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
That time taken to grand my loan
This because it did not take any time to accept my application
December 6, 2024
Reply from My Community Bank
Hi Emmanuel,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
It was a very quick and simple process…
It was a very quick and simple process from start to finish.
December 3, 2024
Reply from My Community Bank
Hi Paul,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
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