The loan came at exactly the right time when I needed it most. The process was quick, with no time wasted everything was handled efficiently and smoothly. I’m really impressed with the service and wou... See more
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I’ve been so impressed with My Community Bank from start to finish. The application process was clear, straightforward, and far less stressful than with many other lenders I’ve dealt with in the p... See more
Company replied
I recently took out a personal loan from Community Bank, and I’m pleased with the overall experience. The application was simple and efficient. I applied online and received a quick response. The... See more
Company replied
Helped me out when I needed it, rediculouly easy process. Ok for some debt shuffling/short term, when banks wont lend, but interest rates extortionate.
Company replied
Company details
Written by the company
My Community Bank is an online Credit Union serving communities across the UK.
Contact info
30 Churchill Place, E14 5RE, London, United Kingdom
- 02033750221
- friends@mycommunitybank.co.uk
- www.mycommunitybank.co.uk
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 month
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Excellent service and so easy to set up
December 2, 2024
Reply from My Community Bank
Hi James,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
It was great accepting my application.
It was great accepting my application.
Your support has been valuable to myself and my immediate family.
November 29, 2024
Reply from My Community Bank
Hi James,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Arranging the loan was simple
Arranging the loan was simple, and the loan repayment begins one month later, allowing for some breathing space.
December 6, 2024
Reply from My Community Bank
Hi Sajeewa,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Reply from My Community Bank
Hi Kolawole,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Don’t pay out when bond matures
Don’t pay out when bond matures - my bond matured on 21at still no money at close of play 26th after numerous phone calls and complaints and saying they will pay urgently
34 minutes after review goes live I get my money - thanks Trustpilot
February 26, 2025
Unprompted review
Reply from My Community Bank
Hi Jane,
Thank you for your review. We aim to provide excellent customer service and we are sorry to hear that you don’t feel that you received this. We’d appreciate the opportunity to talk this through with you. Please could you contact us on complaints@mycommunitybank.co.uk.
Kind Regards, My Community Bank
Reply from My Community Bank
Hi Ammar,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Everything is really simple and no…
Everything is really simple and no fuss. Would really love to see an app developed to give more autonomy to make extra payments or check balances etc
November 21, 2024
Reply from My Community Bank
Hi Bella,
Thank you for your review! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Thoroughly recommend My Community Bank
Thoroughly recommend My Community Bank, they helped me when others wouldn't, and the on-boarding experience was smooth and respectful.
Thanks again!
February 18, 2025
Unprompted review
Reply from My Community Bank
Hi Andy,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Great gave me a loan when my bank wouldn't
Great give me a loan in no time no hassle
November 12, 2024
Reply from My Community Bank
Hi Andrew,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Reputable lender at fair rates
Reputable lender at fair rates. Good communication from them. I have used them before and very satisfied.
November 12, 2024
Reply from My Community Bank
Hi Johnny,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Reply from My Community Bank
Hi Jean,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Very easy and reliable
Very easy and reliable
Thank you Amy Community Bank. I would definitely recommend you to anyone looking for a loan.
November 13, 2024
Easy, fair and helpful
Their easy way to deal with the loan request, their fair judgement to see further than a credit score number but up to credit history makes them special
November 13, 2024
Reply from My Community Bank
Hi Ricardo,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Reply from My Community Bank
Hi Deborah,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
“Exceptional Service and Hassle-Free Banking Experience!”
“My experience with My Community Bank has been excellent. The staff are friendly, helpful, and always ready to support when needed. Every interaction has been smooth, and transactions have been easy and hassle-free. Their customer service truly stands out, making banking a pleasant experience. I highly recommend My Community Bank to anyone looking for reliable and supportive financial services.”
November 11, 2024
Reply from My Community Bank
Hi Herzol,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Reply from My Community Bank
Hi Janet,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
Reply from My Community Bank
Hi Antonio,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
This company is a great company
This company is a great company. They really take stress out of peoples mind working at the same time looking after family that’s not enough so I’m really proud of your company. Keep it up
September 23, 2024
Reply from My Community Bank
Hi Adama,
Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.
Thanks, My Community Bank
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