My Community Bank Reviews 

2,144
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

The loan came at exactly the right time when I needed it most. The process was quick, with no time wasted everything was handled efficiently and smoothly. I’m really impressed with the service and wou... See more

Rated 5 out of 5 stars

I’ve been so impressed with My Community Bank from start to finish. The application process was clear, straightforward, and far less stressful than with many other lenders I’ve dealt with in the p... See more

Company replied

Rated 5 out of 5 stars

I recently took out a personal loan from Community Bank, and I’m pleased with the overall experience. The application was simple and efficient. I applied online and received a quick response. The... See more

Company replied

Rated 4 out of 5 stars

Helped me out when I needed it, rediculouly easy process. Ok for some debt shuffling/short term, when banks wont lend, but interest rates extortionate.

Company replied

Company details

  1. Credit Union
  2. Alternative Financial Service

Written by the company

My Community Bank is an online Credit Union serving communities across the UK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(2,144)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience with MyCommunity Bank

My experience with MyCommunity Bank , it was absolutely fantastic because I had in few steps a loan I needed. Thank you so much, thanks to you I managed to pay my bills that month.

October 21, 2024
My Community Bank logo

Reply from My Community Bank

Hi Duliba,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Rated 5 out of 5 stars

I had no issues with receiving my loan…

I had no issues with receiving my loan and the bank always alerts me before the date of my direct debit coming out.

October 16, 2024
My Community Bank logo

Reply from My Community Bank

Hi Patricia,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Rated 5 out of 5 stars

Very easy to apply and send additional…

Very easy to apply and send additional information at request, happy with this service

October 15, 2024
My Community Bank logo

Reply from My Community Bank

Hi Claire,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Rated 5 out of 5 stars

Quick and easy to obtain a loan

Quick and easy to obtain a loan. And updates and access to my account online.

October 7, 2024
My Community Bank logo

Reply from My Community Bank

Hi Linda,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Rated 4 out of 5 stars

Helped me out when I needed it, beware interest rates.

Helped me out when I needed it, rediculouly easy process. Ok for some debt shuffling/short term, when banks wont lend, but interest rates extortionate.

September 18, 2024
My Community Bank logo

Reply from My Community Bank

Hi Tripitaka,

Thank you for your review! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Rated 5 out of 5 stars

Convenient loan application.

Application was simple and decision was made very quickly.

August 9, 2024
My Community Bank logo

Reply from My Community Bank

Hi Cee,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

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