The loan came at exactly the right time when I needed it most. The process was quick, with no time wasted everything was handled efficiently and smoothly. I’m really impressed with the service and wou... See more
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I’ve been so impressed with My Community Bank from start to finish. The application process was clear, straightforward, and far less stressful than with many other lenders I’ve dealt with in the p... See more
Company replied
I recently took out a personal loan from Community Bank, and I’m pleased with the overall experience. The application was simple and efficient. I applied online and received a quick response. The... See more
Company replied
Helped me out when I needed it, rediculouly easy process. Ok for some debt shuffling/short term, when banks wont lend, but interest rates extortionate.
Company replied
Company details
Written by the company
My Community Bank is an online Credit Union serving communities across the UK.
Contact info
30 Churchill Place, E14 5RE, London, United Kingdom
- 02033750221
- friends@mycommunitybank.co.uk
- www.mycommunitybank.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent company
Excellent company , Very easy to apply , quick decision , very good communications and helpful . I will recommended
My experience with MyCommunity Bank
My experience with MyCommunity Bank , it was absolutely fantastic because I had in few steps a loan I needed. Thank you so much, thanks to you I managed to pay my bills that month.

Reply from My Community Bank
I had no issues with receiving my loan…
I had no issues with receiving my loan and the bank always alerts me before the date of my direct debit coming out.

Reply from My Community Bank
Very easy to apply and send additional…
Very easy to apply and send additional information at request, happy with this service

Reply from My Community Bank
Seamless application.
Quick and easy to obtain a loan
Quick and easy to obtain a loan. And updates and access to my account online.

Reply from My Community Bank
When applying the experience was quick…
When applying the experience was quick very useful information to help make my decision about getting the loan I needed and also good I get a message to let me know as a reminder when the money is going to be taken
Helped me out when I needed it, beware interest rates.
Helped me out when I needed it, rediculouly easy process. Ok for some debt shuffling/short term, when banks wont lend, but interest rates extortionate.

Reply from My Community Bank
Good experience
Good experience , my money came to my bank right on time.
Thank you once again my community bank
Brilliant experience with my community…
Brilliant experience with my community bank (fixed rate bond), absolutely effortless, trustworthy, and had no issues whatsoever. Thank you very much!
The company is very trustworthy
The company is very trustworthy, efficient and helpful. I really appreciate the speed it responded. Thank you very much!
Extremely helpful and easy to apply
Extremely helpful and easy to apply. Staff always available for any questions. Would highly recommend 😊
Convenient loan application.
Application was simple and decision was made very quickly.

Reply from My Community Bank
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