I ordered almond butter but instead of crunchy I ordered smooth one. I noticed that after payment so I quickly wrote to customer service to ask if smooth butter could be changed with crunchy. The feed... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love your products, but please put size references for every model and what size the person on the photo is wearing, so we can better imagine and understand what to purchase.
Company replied
My son loves crème caramel, but he is diabetic. When I discovered your sugar-free caramel topping, I tried it and it turned out fantastic. It wouldn't be bad to advertise the crème caramel for diabeti... See more
Company replied
Here’s a polished version of your message: Thank You Note: I am truly grateful for this purchase. It has brought me great satisfaction, and I appreciate the quality and value it offers. Than... See more
Company replied
Company details
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, United Kingdom
- www.myprotein.bg
4.0
Great
219 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Price check
The site in England is cheaper and the gift giving in Bulgaria is much more expensive and there are no gifts.
July 7, 2026
Reply from Myprotein
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the price of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
The deal was great
The deal was great. Looking forward to receive the products and try them.
July 4, 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
False marketing
False marketing. I’m waiting more than a week to receive a code for promos promised on a pop-up window after subscribing. Im subscribed, I keep receiving their newsletter, and still no email with the promo code. I reached customer support and they are mildly said incompetent. Every other day a brand new agent replies without giving the effort to read my issue above.
June 30, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review.
I am sorry to hear of this matter, looking at your account I can see the Customer Service Team has resolved this matter.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Thanks,
Sam
No more gifts after threshold
No more gifts after threshold? 200 euro purchase doesn't merit a gift anymore?
This is sad.
June 24, 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sam
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
High quality products
High quality products. Never had problems with delivery. Great promotions. Highly recommend.
April 5, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Reply from Myprotein
Hello Stefan,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Everything
May 25, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
I found what I was looking for quickly
I found what I was looking for quickly, order was made effortlessly.
May 23, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Best place for healthy living
Love myprotein it always gives me perfect products for the best price for the quality that I can't find anywhere.Always sends me weekly and monthly deals that I'm so grateful for and I always take advantage because in my busy everyday life My protein takes care of my needs and I'm so healthy and taken care of.Thank you,keep up the good products available
May 23, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.
Take care and have a wonderful day.
Kind regards,
Natalia
Everything was great.
May 15, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.
Take care and have a wonderful day.
Kind regards,
Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.
Take care and have a wonderful day.
Kind regards,
Natalia
Great products
I am using various of my protein products and I am surprised of the high quality levels at such prize range. It’s incomparable to other brands as my protein is way above the rest.
May 14, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.
Take care and have a wonderful day.
Kind regards,
Natalia
Everything was perfect!
May 14, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.
Take care and have a wonderful day.
Kind regards,
Natalia
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