I ordered almond butter but instead of crunchy I ordered smooth one. I noticed that after payment so I quickly wrote to customer service to ask if smooth butter could be changed with crunchy. The feed... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love your products, but please put size references for every model and what size the person on the photo is wearing, so we can better imagine and understand what to purchase.
Company replied
My son loves crème caramel, but he is diabetic. When I discovered your sugar-free caramel topping, I tried it and it turned out fantastic. It wouldn't be bad to advertise the crème caramel for diabeti... See more
Company replied
Here’s a polished version of your message: Thank You Note: I am truly grateful for this purchase. It has brought me great satisfaction, and I appreciate the quality and value it offers. Than... See more
Company replied
Company details
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, United Kingdom
- www.myprotein.bg
4.0
Great
222 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great products
I am using various of my protein products and I am surprised of the high quality levels at such prize range. It’s incomparable to other brands as my protein is way above the rest.
May 14, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.
Take care and have a wonderful day.
Kind regards,
Natalia
Everything was perfect!
May 14, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.
Take care and have a wonderful day.
Kind regards,
Natalia
I purchased two of the maternity…
I purchased two of the maternity leggings a while ago. I am in month 8 now and they are the two pieces of clothing I wear most. The quality is high and they are designed in a way to support but not put pressure on the belly. Excellent clothing!
May 14, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.
Take care and have a wonderful day.
Kind regards,
Natalia
I love your products
I love your products, but please put size references for every model and what size the person on the photo is wearing, so we can better imagine and understand what to purchase.
May 14, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.
Take care and have a wonderful day.
Kind regards,
Natalia
super chaotic ordering process
super chaotic ordering process - discounts don't work properly
May 14, 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
35% Price increase plus shrinkflation
Hello,
I’m very disappointed with the disingenuous practice here.
You have increased the price by around 35% while at the same time reducing the product size from 5 kg to 4.5 kg — classic shrinkflation — and it feels like you expected customers not to notice.
I will proceed with your protein for now, as I’m currently running low on stock, but I will definitely be exploring other suppliers for my next order.
Kind regards,
Emil
May 14, 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Perfect clothes 👌🏻
May 14, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.
Take care and have a wonderful day.
Kind regards,
Natalia
Good prices!
May 14, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.
Take care and have a wonderful day.
Kind regards,
Natalia
I was lied to by false marketing
I was lied to by false marketing. Your e-mail clearly stated that deals made until 10 am on 14.05.2026 above 90 and 120 eur will receive gifts. I made an order that qualifies and I won't receive them. Your support didn't help at all.
May 14, 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
I feel I was scammed
I feel I was scammed. I had to get two free gift items, but somehow they disappeared while I was placing the order. The banner showing the promotion was still active, showing that for an order over 140euro I'll receive 3 pairs of socks plus an RPM jumping rope.My order was for 180 euro, and I got nothing, even more, some other products that I haven't added to my cart, popped up... Bumping the price to 306Euro!
May 14, 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Leah
i like your products
May 14, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.
Take care and have a wonderful day.
Kind regards,
Natalia
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Leah
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.
Take care and have a wonderful day.
Kind regards,
Natalia
A happy client
My protein's products are of very good quality and there is a wide variety.
May 13, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.
Take care and have a wonderful day.
Kind regards,
Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Asking the customer whether they want…
Asking the customer whether they want their card saved or not is preferable to automatically saving it.
May 4, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
I ordered almond butter but instead of…
I ordered almond butter but instead of crunchy I ordered smooth one. I noticed that after payment so I quickly wrote to customer service to ask if smooth butter could be changed with crunchy. The feedback was that no cnanges could be made. If you could be more flexible that would be great.
April 23, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Found quickly what I needed and added…
Found quickly what I needed and added to cart. It is very convenient that we have in Bulgaria click and collect. Payed fast. The items are stored properly so I can find quick what I need
May 2, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
I am fan of your clothes and your way…
I am fan of your clothes and your way of providing regular discount with promocodes. I dont like user experience with the website, especially with last steps of making order.
April 27, 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Super fast postage
Super fast postage, always a good offer on and the products are great.
April 8, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.