Ordering is easy and emails are sent to confirm the order and to advise of delivery
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Review summary
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The website was easy to use. The product was delivered when expected and the item has had brilliant results in a very short time
Very efficient service with plenty of updates regarding my order. Great product. Will happily give repeat business.
A good service. Regularly updated on the progress of my order. Always order from this company as better value for money than other stockists.
Company details
Written by the company
Taking care of the health and happiness of your family is always at the forefront of your mind, and we understand that you don’t have time to search through thousands of stores to buy the items you need the most. You need a way to source high-quality, nutritious, sustainable home and health products without visiting multiple stores or having to settle for second-best, which is where NavaFresh comes in.
Contact info
United Kingdom
- +44 1615 249999
- info@navafresh.uk
- www.navafresh.uk
3.9
Great
188 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 70% of negative reviews
Typically replies within 2 weeks
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Amazing quality Indian chocolates in UK
First time I ordered via Navafresh and the overall experience was good. Lot of options to find Indian sweets(toffee/chocolates) especially childhood sweets.
Only one concern i have is that you have to order in big quantity and items are quite expensive. The delivery time is longer than usual as the items came directly from India which is a bit misleading as from website i was under the impression its all stocked in UK but saying that they do clarify next to items the estimated delivery time.
Also one of the most impressive thing was that all the items were recently manufactured that means a long best before or expiry date as there are some websites in UK that sell indian chocolates that are either expired or about to go past the expiry date.
Overall I am happy with my first order and will be back hopefully in future too.
March 9, 2022
Unprompted review
Reply from NavaFresh United Kingdom
Hi JD,
Thank you for such kind words. Your appreciation means a lot to us. It helps our team to work with courage and sincerity. Even this encourages them to bring variation and improve the quality of work.
Regards,
Lavina
Dishonest traders. Do not use
I placed an initial order with Navafresh early December. The order took over a month to arrive and I had to keep chasing them up the whole time. When it did arrive only half of the order was sent! I contacted them straight away and was told they would send me the missing items. I received no dispatch notification so again chased them and another month later was told I would be refunded. I had to chase this a week later and again the following week and the following week. I am still waiting for the refund >:( AWFUL COMPANY DO NOT USE!!
Since writing this review they have responded to say that they refunded my payment. I have closely checked my account and can confirm that NO such refund was made. I do not retract my original review. This company is dishonest, do not use them.
February 26, 2022
Unprompted review
Reply from NavaFresh United Kingdom
Hi Jools,
Thank you for your review.
We acknowledge that because of an error at our warehouse, a part of your order was missed. We have processed a refund for your order and put in place a review process at the warehouse which will ensure that such errors are minimized going forward. I have sent an email to your registered email ID offering a resolution, I would request you to liaise with me over the same email thread.
We hope you will give us another chance in the near future.
Regards,
Lavina
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