Navigators Insurance Reviews 

I had a great experience dealing with your staff who were very helpful in ensuring I had the right coverage at all times...

Our agent Andrew was friendly and helpful and assisted us to get insurance, which meets all of our needs. I haven't had to submit a claim since I made the switch so cannot speak to Navigators service in this respect...but so far, two thumbs up.

Very limited personal interaction. Everything is done by mail...all notifications, renewals etc. When rate changes were sent out, when trying to get an agent at the Kingston location was put through to a call centre representative. I have seriously considered changing companies, however, there is no monetary advantage at this time. Do not feel any loyalty to this company.

They have been good to me now that I have two cars underneath their insurance and I just turned 60 I suggest oh I hope that they will be dropping my rate I thank you for sending me this info and I hope whatever I do does help the company have a wonderful day.😊

David Stevenson

I had some miss communication with my Insurance company. Great rate on my Motorcycle. But I don't understand why my cars are so high. My Jetta I never drive. I drive my ford 6 km back and forth to the Go Train. I would of been better off staying with the old insurance company. Much cheaper.

Never had any problems in all the years I’ve been with them.

I have recommended Navigators Insurance to anyone who has ever mentioned insurance. I've recommended Navigators to my brothers and a few friends that have switched over. My agent has searched for reasonable rates and switched my carrier twice to ensure I was getting the best rates. My vehicle was rear-ended in an accident and it took very little time for Navigators explain the process to get me set me up with a rental car. The vehicle would cost more to repair so I was offered a very reasonable pay out for the value of my van. The process was fast and easier than I expected. I am more than happy with with the service I continue to receive and I will continue to recommend Navigators Insurance to everyone.

Thanks,
Ray Kay.

Best insurance compay I have ever dealt with. Awesome service

Navigators Insurance supplies reasonably priced coverage for my 30 year old sailboat and their service is as it should be. Another season without worry. Thanks

Jennifer White has been very supportive in response to any and every question. She is truly a human asset. Very prompt and knowledgeable.She is the reason I am with Navigators and would continue to be with them.
I have recommended people to her company but they did not follow up with her. Never was Jennifer's fault.
Would surely recommend people to Navigators Ins.

Took me a week before I got to talk with someone.

Navigators is a broker, not an insurance issuer. As such, it should annually survey the various issuers, and make a recommendation which one should get my business. Instead, they always recommend renewing with the same company, with no evidence of them looking at alternatives, i.e. provide a rationale for why I shouldn't just eliminate the middle-man/broker (Navigators) and just insure directly with the issuer.

Received good compatible pricing. Agent was very friendly.

I moved in June and still have not received my new liability slip. I have requested it three times and still have not received it.

Initially, working with Nick was amazing. After that, downhill. I'm getting an email for a review when I didn't get one for my 2018 renewal. Go figure. If I do not receive a 2019 renewal I will be going elsewhere.

The staff are so friendly, I am highly satisfied with the service I have received.

2017 I got car insurance, after about 15 days, premium was incresed. I was told that there was a computer problum in first place, After about a month the premium was incresed again, I was told there was computer problum again, This is very unfair business. I complained to the President of navigater insurance, nothing was done.

I have not been with Navigators for a long length of time however I was not looking for a new insurance company but when assisting a family member at her appointment with Navigators I thought wow very informative and I felt like there was no Bull involved if you may, so I knew I wanted to change over and come on board...