We had a great experience working with Jake Melchiorre as our rental agent. From the very beginning, he was professional, responsive, and genuinely helpful. He made the entire process smooth and stres... See more
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I have had Hollie Reeves as my Rental Manager thru Nelson Alexander Niddrie Branch for a few years. I had found Hollie to be very well experienced in her line of work. Hollie ALWAYS acts upon my queri... See more
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Connie and Michael were a delight to work with on the sale of our home. They are friendly, responsive, and professional. At all times we felt guided and supported through the process, a true testament... See more
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I met Rob at one of his open homes, and although that property wasn’t the right fit, he took the time to understand what we were really looking for. From that point on, he was proactive in helping us... See more
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Company details
About Nelson Alexander
Written by the company
Committed To Service
Since 1971, Nelson Alexander has been delivering real estate services to homes across the north of Melbourne out of our multi office network and was awarded the REIA 2015 Large Residential Agency of the Year Award. Nelson Alexander is unlike many real estate businesses in Australia and this gives us our competitive edge and ensures we can continue to deliver exceptional levels of service and results to our clients.
Our Core Values
We believe that our high-quality service is driven by a commitment to being trustworthy, transparent, and always having a serious and genuine regard for "doing the right thing". Keeping our promises and acting with integrity are obligations we hold steadfast for our staff.
Our core values are based on unity and teamwork, and our unique structure allows us to work together to share ideas, knowledge and experience in order to deliver exceptional results.
Our connection with our local communities runs deep within our company’s culture, and we are proactive in delivering meaningful responses to the needs of worthwhile causes through the Nelson Alexander Charitable Foundation.
Get A Free AppraisalContact info
Brunswick St, 3056, Melbourne, Australia
- 03 9417 1956
- www.nelsonalexander.com.au
4.8
Excellent
6K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Great experience throughout the process…
Great experience throughout the process placing the property on rent.
Special shout out to Silvia and Kassandra for their professional services and advice from Keilor east Nelson Alexander.
Highly recommended.
February 20, 2025
Unprompted review
Reply from Nelson Alexander
Hi Akash,
Thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that you had a great experience with our team, and we appreciate your recognition of Silvia and Kassandra's efforts. We strive to provide excellent service to all our clients, and your feedback is valuable to us.
Highly recommend Travis!
Travis was fantastic! We’re were so grateful for his professional and attentive conduct throughout the sale of our home. Travis kept us well informed with frequent messages, which was vital for us while overseas. And, importantly, he secured us an excellent sale price within the first week of listing the house!
March 6, 2025
Reply from Nelson Alexander
Hi Clare,
It is great to hear about your positive experience with Travis. It's wonderful to know that he provided such excellent service and kept you informed throughout the process, especially while you were overseas. We appreciate your kind words and are glad that Travis was able to secure a great sale price for you.
Nelson Alexander
Reply from Nelson Alexander
Thank you for your kind words. We are delighted to hear that you had a positive experience with our staff. We strive to provide excellent customer service and appreciate your recognition of our team's professionalism and friendliness.
Outstanding communication from the…
Outstanding communication from the outset. Effective and efficient processes to facilitate the various stages of property preparation, marketing, sales market comparisons, staging,statistics associated with online views, actual potential purchasers market, and outstanding auction day skills
February 24, 2025
Reply from Nelson Alexander
Hi Keith,
Thank you for your kind words. We're delighted to hear that you were impressed with our communication and the efficiency of our processes. We strive to make the property preparation, marketing, and sales process as smooth and successful as possible for our clients.
Nelson Alexander
Got great tips on getting unit ready…
Got great tips on getting unit ready for sale. Moved super fast. Knows area and properties well and good understanding of target demo. Pleasure to deal with and got a price we are really happy with
February 6, 2025
Reply from Nelson Alexander
Hi Thomas,
We are thrilled to hear that you had a positive experience! We appreciate your kind words about the tips, speed of the move, knowledge of the area, and understanding of the target demographic. It's wonderful to know you were pleased with the price achieved and enjoyed working with us.
Nelson Alexander
Kelsey was friendly and always…
Kelsey was friendly and always available to chat. She was so efficient and professional when managing our requests. We always felt like we were in good hands when working with Kelsey. Thank you so much.
January 30, 2025
Reply from Nelson Alexander
Hi Emma,
We are so happy to hear that you had a positive experience working with Kelsey. It sounds like she went above and beyond to ensure your needs were met. We are grateful for your kind words and appreciate your feedback.
Nelson Alexander
Excellent service and great outcome
Janine and Mark at Nelson Alexander Carlton North provided excellent service, advice and support throughout the sale process. They were responsive and pragmatic in their advice, informed by deep knowledge of the local area and market. They gave us the time and care needed to understand our needs. Their approach was both personal and professional. We were thrilled with the outcome of the sale. We highly recommend them.
December 19, 2024
Reply from Nelson Alexander
Hi Keren,
We are delighted to hear about your positive experience with Janine and Mark. It's wonderful to know they provided you with the excellent service, advice, and support you needed throughout the sales process. We appreciate your kind words and are thrilled you were happy with the outcome.
Nelson Alexander
Travis was both professional and…
Travis was both professional and reliable, as well as a pleasure to work with.
November 25, 2024
Reply from Nelson Alexander
Hi Michael,
We appreciate your kind words about Travis. We strive to provide excellent customer service and are glad to hear that your experience with Travis was positive. We will be sure to share your feedback with him.
Nelson Alexander
Highly recommend Mereoni and the Nelson Alexander Team
Mereoni and the Nelson Alexander team were brilliant at marketing my property and negotiating a great outcome. All of Mereoni’s pre-sale recommendations really paid off.
December 4, 2024
Reply from Nelson Alexander
Hi Mark,
We're delighted to hear about your positive experience with Mereoni and the team. It's wonderful to know that their marketing expertise and negotiation skills helped you achieve a great outcome. We're glad that Mereoni's pre-sale recommendations proved valuable.
Nelson Alexander
Sale of 1 Bedroom Unit
Mereoni’s good nature and easy going approach gave us the confidence to utilise her services. We were extremely happy with the ongoing communication and support provided during the process. It was an efficient and quick turnaround and we were very happy with the result. We would highly recommend Mereoni for anybody wanting to buy or sell property.
January 10, 2025
Reply from Nelson Alexander
Hi Deb and Lyn,
We're thrilled to hear about your positive experience with Mereoni! It sounds like she truly went above and beyond to make the process of buying or selling your property as smooth and stress-free as possible. We're so pleased that her easy-going nature and excellent communication skills gave you the confidence you needed throughout the entire process. Her dedication to providing efficient and quick turnaround times is something we truly value, and we're delighted that you were happy with the final result. We appreciate you taking the time to share your feedback, and we'll be sure to pass along your kind words.
Nelson Alexander
Exceptional experience from start to finish!
We have bought and sold many properties over the years, and our experience with Charlie Barham has been by far the best. Charlie is exceptional and unlike any other real estate agent we've worked with. His impeccable service, deep knowledge and passion for Carlton North, combined with the support of his fantastic team at Nelson Alexander truly set him apart. We couldn't be happier with Charlie’s work (in both purchase and sale) and we highly recommend him to anyone looking to buy or sell a property.
November 23, 2024
Reply from Nelson Alexander
Hi Joanne,
We are excited to hear about your wonderful experience with our agent and team! It's incredibly rewarding to know that our commitment to providing exceptional service resonated with you throughout both your purchase and sale journeys. We truly appreciate you taking the time to share such positive feedback, and we're delighted that our agent's expertise and dedication exceeded your expectations. Your kind words are a testament to the hard work and dedication of our entire team. We value your business and look forward to assisting you again in the future.
Nelson Alexander
"My communication with Olguimar (Olgi)…
"My communication with Olguimar (Olgi) Delgado who is our manager at Nelson Alexander Commercial has always been positive. Olgi has always been professional and friendly and if she doesn't have an answer straight away, then she will try to find out and let me know asap. Although Olgi has
a busy role, she always returns my calls or emails. I feel very reassured that Olgi is looking after our property and our best interests. I highly recommend Olgi as a property manager. Thank you Olgi.
Kind regards,
Peter M."
December 16, 2024
Reply from Nelson Alexander
Hi Peter, we are very pleased to hear about your positive experience with Olgi. It's wonderful to know that her professionalism, friendliness, and responsiveness have made you feel so reassured. We truly appreciate you taking the time to share your feedback; it means a great deal to us to hear that our team member is exceeding expectations and providing such excellent service. We'll be sure to share your kind words with her.
Nelson Alexander
William Kuzu is a professional agent…
William Kuzu is a professional agent with gentle demeanour. Very responsive and communicative.
December 12, 2024
Reply from Nelson Alexander
Hi Eisei,
We're delighted to hear about your positive experience. We appreciate your kind words about William Kuzu's professionalism and responsiveness. We strive to provide excellent service and are glad you found it in this instance.
Nelson Alexander
Professionals
William kindly assists us to find a new home. Very responsive and helpful. Great service, thank you.
December 12, 2024
Reply from Nelson Alexander
Hi Naoko,
We are thrilled to hear about your experience. We appreciate your kind words about William's responsiveness and helpfulness. We strive to provide excellent service and are glad that William was able to assist you in finding a new home.
Nelson Alexander
Olgi is a star
Olgi is a star. She has managed my office rental with common-sense, and aplomb. When an issue needs attention, she’s quick to respond, and most importantly, she follows through to resolution. That amounts to smooth sailing for me.
December 9, 2024
Unprompted review
Reply from Nelson Alexander
Hi Katherine,
We're so glad to hear that you've had such a positive experience with Olgi. Her dedication to providing excellent service is truly appreciated. We're committed to ensuring our customers have a smooth and enjoyable experience, and it's wonderful to know that Olgi has delivered on that promise for you.
Nelson Alexander
Best Property Managers in Melbourne
I have had the best experience with Michael the property manager from Nelson Alexander Brunswick. Always helpful, responsive and diligent with following things up. Consistently excellent service for the 2+ years I've been with him.
December 12, 2024
Reply from Nelson Alexander
Hi Michelle,
We are thrilled to hear about your positive experience with Michael. It's wonderful to know that he has consistently provided excellent service and has been so helpful and responsive. We appreciate your kind words and will share your feedback with Michael.
Nelson Alexander
Janine Ballantyne
Janine Ballantyne has been our go-to agent, both as venders and buyers, and we cannot recommend her highly enough. Her deep understanding of the market, combined with her professionalism and warm approach, made us feel as though we were her only clients. Janine was constantly in contact, keeping us updated and offering thoughtful, tailored advice every step of the way. We highly recommend Janine to anyone looking for an exceptional real estate agent.
November 29, 2024
Reply from Nelson Alexander
Hi Janine and Lorenzo,
Thank you for your kind words. We are thrilled to hear that you had such a positive experience working with Janine. We are committed to providing exceptional service and appreciate your recognition of Janine's dedication and expertise.
Nelson Alexander
Professional, clear, and exceptional service
We had an amazing experience working with Janine and Paul on the sale of our property. From start to finish, they were incredibly professional and clear about every aspect of the process. They outlined expectations around the sale, the market, and potential buyers in a way that made everything easy to understand and stress-free. Communication was excellent throughout, and we couldn’t fault a single thing about the process. Thanks to their expertise, we achieved a fantastic outcome with our sale.
December 10, 2024
Reply from Nelson Alexander
Hi Phoebe,
We are thrilled to hear about your positive experience with Janine and Paul. It's wonderful to know that they were able to make the process of selling your property clear, stress-free, and ultimately successful. We appreciate your kind words and are proud of their commitment to providing exceptional service.
Nelson Alexander
Isabelle went above and beyond for us!
Isabelle went above and beyond for us!
We were purchasing from interstate with limited knowledge of inner city Melbourne so felt quite lost to begin with.
Belle was fabulous in assisting us to find the perfect property in just the right location to suit our needs.
Nothing was too much trouble, she was a wealth of local knowledge, never pushy and just so helpful with suggestions and ideas of what might suit us best.
She was professional, courteous and always prompt with responding to our enquires. Communication around the buying process was clear and transparent which was fantastic as quite different to our home state.
I would highly recommend Isabelle “Belle” McEwan Marion - she is a credit to Nelson Alexander.
December 9, 2024
Reply from Nelson Alexander
Hi Tracy,
We are so pleased to hear about your positive experience with Isabelle. It's wonderful to know that she went above and beyond to help you find the perfect property. We appreciate your kind words about her professionalism, knowledge, and communication. We are proud to have Isabelle as part of our team.
Nelson Alexander
Janine Ballantyne of Nelson Alexander…Professionalism personified
Janine Ballantyne of Nelson Alexander was amazing with the selling of my cousin’s property. She guided me from the very beginning, with suggesting what work should be done to the property and assisted with sourcing appropriate suppliers and trades. Janine is very personable, patient and a great communicator and I found that nothing was too much trouble for her. She kept me updated throughout the auction campaign. Tom, the auctioneer was also amazing, outlining how the auction day would be conducted and the possible scenarios on the day. Between Janine & Tom we secured a fabulous result with a well contested competition. I would highly recommend Janine and her team at Nelson Alexander, North Carlton.
November 29, 2024
Reply from Nelson Alexander
Hi Linda,
We are so pleased to hear about your positive experience with our team. We are committed to providing exceptional service and it is rewarding to hear that Janine and Tom exceeded your expectations. We appreciate your kind words and will share your feedback with the team.
Nelson Alexander
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