Wonderful experience with NewLaw. Extremely professional and helpful, made the entire process easy even though it was very drawn out. Deeply appreciate all Caroline's hard work.
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Have had a long ongoing medical negligence case and finally got a great outcome thanks to Lesley -Anne of New Law glasgow,and her team.She took over our case and kept us informed and up to date at all... See more
Company replied
NewLaw’s David McGilp handled my claim after someone crashed into my car. This claim was complicated as I have pre existing conditions that likely reduced the offers made. Despite this, and is knowing... See more
Company replied
Any car accident can be traumatic, and the last thing I wanted was to try to prove that it wasn't my fault. As soon as New Law Scotland took my case over they took control of things and kept me inform... See more
Company replied
Company details
Information provided by various external sources
NewLaw Scotland is a firm of personal injury solicitors in Glasgow providing personal and business legal solutions. NewLaw Scotland LLP deals with personal injury cases from whiplash to catastrophic injuries.
Contact info
United Kingdom
- www.newlaw-scotland.co.uk
4.8
Excellent
258 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Well done
Always keep you updated on what’s happening efficient friendly service if ever needed again would not hesitate to use this company
November 3, 2023
Unprompted review
Reply from NewLaw Scotland
Hello Mrs Young,
Thank you for the review! it's lovely to read about your efficient, friendly service. We always try and communicate effectively with our clients so its great to see this was your experience.
Kind Regards,
NewLaw Scotland Online Team.
Top of the class
Totally professional as well as being friendly at the same time.first time using there services whilst being treated like family from the word go.no hesitation recommending this company.
November 3, 2023
Unprompted review
Reply from NewLaw Scotland
Hi Balfour,
It's wonderful reading you would recommend our company based on your recent experience with us! We are pleased you found the service to be a professional and friendly one-we always aim to provide a high quality service so it is great you felt this. Thank you for the lovely comments and review!
Kind Regards,
New Law Scotland Online Team.
Honest, diligent and professional
NewLaw’s David McGilp handled my claim after someone crashed into my car. This claim was complicated as I have pre existing conditions that likely reduced the offers made. Despite this, and is knowing this would likely be the case, David pursued my claim with great diligence and professionalism- keeping me informed regularly. Even when he had no news, he’d let me know. I’m very grateful for all the help I received.
October 5, 2023
Unprompted review
Reply from NewLaw Scotland
Hi Gwen,
Thank you for taking time out to write us a review, the feedback is greatly appreciated by us. We are delighted to read your kind words about how our Team Member handled your claim - it's always lovely to see their hard work being acknowledged. It's great to know you were updated throughout your experience with us.
Kind Regards,
NewLaw Scotland Online Team.
Skilled and patient lawyer
I was satisfied with her work because she was able to prove that I was right in that incident and that I was not to blame, and that every time I emailed her, she responded quickly and well. if I need a lawyer again in the future, I will refer to her again
September 8, 2023
Unprompted review
Reply from NewLaw Scotland
Hi Younes ,
Thank you so much for your 5* review, it really is appreciated! We are so happy to hear that you were satisfied with the service that you received.
Many Thanks,
NewLaw Scotland Online Team
Simple....Perfect !
August 24, 2023
Unprompted review
Reply from NewLaw Scotland
Hi Zsolt,
Many thanks for your 5* review, we really appreciate the feedback! We are so pleased to hear you are happy with your experience with us!
Best wishes,
NewLaw Scotland Online Team
Excellent service provided ,very…
Excellent service provided ,very knowledgeable and professional staff .I would highly recommend and would not hesitate to utilise in the future.
September 8, 2023
Unprompted review
Reply from NewLaw Scotland
Hi Tam,
Thank you for your review and kind comments! It really is appreciated. We are so happy to hear you found your experience with us to be a professional one. Thank you for recommending us!
Kind Regards,
Newlaw Scotland Online Team
Motor
Was in a bad accident in March and New Law to over my claim they have been very helpful and courteous and very easy to talk to thank you
September 6, 2023
Unprompted review
Reply from NewLaw Scotland
Hi Doris,
Thank you for your review and comments! It is always appreciated. We are pleased to hear you found our service helpful with regards to your claim,
Best Wishes,
Newlaw Scotland Online Team
5 star William
William was excellent from start to finish of the claim 👏
August 18, 2023
Unprompted review
Reply from NewLaw Scotland
Hi Angus,
Thank you for your 5* review and lovely comments regarding one of our Team Members! It is greatly appreciated. We are so happy to hear you were pleased with the service which was provided
Best Wishes,
NewLaw Scotland Online Team.
Great company to deal with
Newlaw were fantastic to deal with. Kept me up to date with the process each step of the way made the simple to understand and gave me all the advice I could ask for.
August 1, 2023
Unprompted review
Reply from NewLaw Scotland
Hi Douglas,
Thank you for your review and kind comments it is always appreciated! We are so happy to hear that you are pleased with the service you were provided with.
Best Wishes,
NewLaw Scotland Online Team
Excellent
Excellent, everything went well, communication either phone or email can’t complain.
August 29, 2023
Unprompted review
Reply from NewLaw Scotland
Hi Graham,
Thank you for your review and comments. It really is appreciated! We are so glad you are happy with the service that you received,
All the Best,
Newlaw Scotland's Online Team
Excellent Lawyers
Martin was very helpful and knowledgeable. He helped me through the whole process and kept me informed from beginning to end. I would definitely recommend New Law Scotland.
August 11, 2023
Unprompted review
Reply from NewLaw Scotland
Hi Liam,
Thank you for your review and kind comments regarding one of our team members! It really is appreciated! So happy to hear that you would recommend us and your process was made a smooth one.
All the Best,
New Law Scotland Online Team
10/10
Very easy to and straightforward kept me updated . Great communication
January 16, 2023
Unprompted review
Reply from NewLaw Scotland
Hi Jane,
Thank you for sharing your feedback on your experience with us!
We really appreciate your top rating!
Many thanks,
NewLaw Scotland Online Team
Very professional service
Very professional service, maintain contact well and respond promptly to queries
July 14, 2023
Unprompted review
Reply from NewLaw Scotland
Hi Tracy,
Thank you for leaving us a five star review!
We're glad we could help you during this time.
Many thanks,
NewLaw Scotland Online Team
Highly recommend new law Scotland they…
Highly recommend new law Scotland they are very helpful/friendly and always there to answer any questions you may have am so happy I won my case with new law Scotland and got a settlement a was more than happy with 😊
June 29, 2023
Unprompted review
Reply from NewLaw Scotland
Hi Sarahjane,
We really appreciate you taking the time to share your experience!
We always ensure that our clients feel supported throughout their claim, so It's lovely to see that you found our team to be helpful and friendly!
Thank you for giving us your recommendation.
NewLaw Scotland Online Team
Martin
Martin was professional and approachable. I was kept informed at every point of the process. He was flexible around my communication needs whilst working shifts. He went above and beyond.
June 28, 2023
Unprompted review
Reply from NewLaw Scotland
Hi Antonia,
It's great to see you say that Martin went above and beyond!
We'll make sure he receives your positive feedback.
Many thanks,
NewLaw Scotland Online Team
Great Service!
Martin Muir kept me well informed of what was happening and I had my compensation money in my account very promptly! No complains! Great customer service!
June 15, 2023
Unprompted review
Reply from NewLaw Scotland
Hi Mark,
Thank you for your high praise of Martin - we'll make sure your comments are passed on to him!
Kind Regards,
NewLaw Scotland Online Team
Injure claim
I found the process and the professional service top drawer with New Law, giving prompt and informative advice at every stage.
June 28, 2023
Unprompted review
Reply from NewLaw Scotland
Hi George,
Thank you for taking the time to share your feedback!
We're really appreciate your five star review.
Many thanks,
NewLaw Scotland Online Team
Car insurance claim
From start to finish they were brilliant, they were so helpful , I couldn't fault them at all 10 out of 10
July 30, 2022
Unprompted review
Reply from NewLaw Scotland
Hello,
Thank you so much for your lovely review! 10 out of 10 is fantastic praise!
We really appreciate you taking the time to share your feedback.
Many thanks,
NewLaw Scotland Online Team
Communication was great from day 1
Communication was great from day 1 , kept updated and the odd times I had to there was always someone to help
March 10, 2023
Unprompted review
Reply from NewLaw Scotland
Hi Bryan,
We're happy to see that you found our communication great! We're always here for our clients.
Many thanks,
NewLaw Scotland Online Team
Great communication
Great communication every step and even got me a bit more after I had already accepted the first offer - pleasure to deal with
April 21, 2023
Unprompted review
Reply from NewLaw Scotland
Hi Dave,
Thank you for sharing your feedback. We're glad we could help!
Many thanks,
NewLaw Scotland Online Team
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