NewLaw Scotland Reviews 

258
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Wonderful experience with NewLaw. Extremely professional and helpful, made the entire process easy even though it was very drawn out. Deeply appreciate all Caroline's hard work.

Rated 5 out of 5 stars

Have had a long ongoing medical negligence case and finally got a great outcome thanks to Lesley -Anne of New Law glasgow,and her team.She took over our case and kept us informed and up to date at all... See more

Company replied

Rated 5 out of 5 stars

NewLaw’s David McGilp handled my claim after someone crashed into my car. This claim was complicated as I have pre existing conditions that likely reduced the offers made. Despite this, and is knowing... See more

Company replied

Rated 5 out of 5 stars

Any car accident can be traumatic, and the last thing I wanted was to try to prove that it wasn't my fault. As soon as New Law Scotland took my case over they took control of things and kept me inform... See more

Company replied

Company details

  1. Legal Services & Government

Information provided by various external sources

NewLaw Scotland is a firm of personal injury solicitors in Glasgow providing personal and business legal solutions. NewLaw Scotland LLP deals with personal injury cases from whiplash to catastrophic injuries.


Contact info

4.8

Excellent

TrustScore 5 out of 5

258 reviews

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No recent history of asking for reviews

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4.8

All reviews

(258)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful an friendly staff,,an…Mr David colquhoun

Very helpful an friendly staff,,an conducted my buisness for me in a very professional manor...many thanks

May 5, 2023
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hello Mr Colquhoun,

We're pleased to see that you found us to be professional, helpful and friendly - exactly all the qualities we feel our team have!

Thank you for your high rating!

NewLaw Scotland Online Team

Rated 5 out of 5 stars

very supporting

very easy to deal with and they fully understand you and show they care

May 5, 2023
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Anthony,

Thank you for your lovely review!

We do truly care about our clients which drives our tenacity for the outcomes we achieve. So it's great to see that you felt understood and cared for!

Many thanks,

NewLaw Scotland Online Team

Rated 5 out of 5 stars

5 Stars for client satisfaction!

5 Stars for client satisfaction!

Lesley-Anne and the team went out of their way to make sure the process was as smooth as possible. Can’t rate New Law Scotland enough for all their help and guidance. thanks guys.

May 1, 2023
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hello,

We're pleased to hear we could make this process as smooth as possible for you - it's what we aim for!

Thank you for your top rating!

Many thanks,

NewLaw Scotland Online Team

Rated 5 out of 5 stars

Medical negligence claim

Have had a long ongoing medical negligence case and finally got a great outcome thanks to Lesley -Anne of New Law glasgow,and her team.She took over our case and kept us informed and up to date at all times.Wouldnt think twice in recommending this company and especially Lesley-Anne and her team.Thanks New Law

April 26, 2023
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Lorraine,

Thank you for trusting us with your medical negligence claim as we know how much of a distressing time this can be.

It's great to see your feedback regarding our team member, which we will make sure is passed on.

Thanks again,

NewLaw Scotland Online Team

Rated 5 out of 5 stars

They helped me alot during processing…

They helped me alot during processing my case. I am really happy. Hope you guys stay safe and well.
Thanks

April 26, 2023
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Hafez,

Thank you for taking the time to leave your lovely review and for rating us 5 stars!

Many thanks,

NewLaw Scotland Online Team

Rated 5 out of 5 stars

Great service

I had an excellent experience with New Law. I felt supported all the way through the process, and they delivered an excellent outcome!

March 27, 2023
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hello,

We're thrilled to see that you felt supported throughout and were happy with the outcome of your claim - this is the service that all of our team strive to deliver.

Many thanks,

NewLaw Scotland Online Team

Rated 5 out of 5 stars

Martin Muir of New Law Scotland handled…

Martin Muir of New Law Scotland handled my case with excellent expertise. He kept me well informed with the process with emails and phone calls.

March 30, 2023
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Jen,

Thank you for your five star review regarding our team member!

Many thanks,

NewLaw Scotland Online Team

Rated 5 out of 5 stars

Personal injury claim

From the time of my car accident NewLaw Scotland worked to obtain my personal injury claim.
They were very efficient and kept me updated on the progress of the claim which was sussesfully settled.

July 24, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Kathleen,

We really appreciate your comments regarding our team and we will make sure that they are passed on.

Many thanks,

NewLaw Scotland Online Team

Rated 5 out of 5 stars

Very satisfactory outcome to insurance claim following accident.

The company dealt with my case in a highly professional manner. I was kept informed of how matters were proceeding. The agent assigned to the case, David McGilp, offered valuable advice when required.

March 6, 2023
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Martin,

Thank you for taking the time to share your feedback!

We're pleased you were happy with how we handled your case and the outcome received.

Many thanks,

NewLaw Scotland Online Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Very professional, tenacious and a successful outcome

February 18, 2023
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Rob,

Thank you for your great review and 5 star rating!

Many thanks,

NewLaw Scotland Online Team

Rated 5 out of 5 stars

STAFF VERY HELPFUL KEEPING ME INFORMRD…

STAFF VERY HELPFUL KEEPING ME INFORMRD WITH WHAT WAS HAPPENING WITH MY CLAIM AND GIVING ME GOOD ADVICE I WOULD RECOMMED THEM TO ANY ONE

February 15, 2023
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Ann,

Thank you for rating us five stars and describing our team as helpful!

We're very grateful for your recommendation.

Many thanks,

NewLaw Scotland Online Team

Rated 5 out of 5 stars

Would highly recommend NewLaw Scotland

Would highly recommend NewLaw Scotland. Have had to use them for a claim and Caroline has been fantastic. The support I have received has been very appreciated. Caroline has kept me updated at all times and kept me right with forms etc. Would have no hesitation in recommending them to anyone.

February 14, 2023
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Donna,

We really appreciate your recommendation!

We want all our clients to feel completely supported throughout their claims, so it's great to see you mention that in your review!

Thanks,

NewLaw Scotland Online Team

Rated 5 out of 5 stars

The staff

The staff, especially Mr. McGilp were very understanding and empathetic. They were in regular contact with me keeping me updated regarding my injury claim which achieved a very positive outcome.

Everything was dealt with swiftly, efficiently and professionally.

November 3, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Elizabeth,

Thank you for your lovely comments regarding our team - we'll make sure that they're passed on.

We're happy that we could achieve the outcome you deserved!

Many thanks,

NewLaw Scotland Online Team

Rated 5 out of 5 stars

Efficient and quick

Lauren was efficient and quick in recovering my excess insurance payment.

December 2, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Paul,

Thank you for sharing your feedback regarding our team and for scoring us five stars!

Many thanks,

NewLaw Scotland Online Team

Rated 5 out of 5 stars

NewLaw Scotland Staff are very friendly…

NewLaw Scotland Staff are very friendly and easy to chat to. They are very welcoming towards there clients.
You dont really have to lift a finger as they do it all.

October 15, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

We appreciate you taking the time to leave your review and rating of 5*. We're pleased to see that you were happy with the service you receivved.
Many Thanks
NewLaw Scotland Online Team

Rated 5 out of 5 stars

Car accident claim

Car accident claim was submitted as third party didn't initially accept blame. Each member of staff I dealt with at NewLaw Scotland was very helpful. The claim has now been settled and I am extremely grateful to them for that.

June 2, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hello
Thanks for the 5* review, we appreicate you taking the time.
Kind Regards
NewLaw Scotland Online Team.

Rated 5 out of 5 stars

Helpful and professional

I was made to feel good that they were handling my claim. People I spoke to were really nice and helpful.

February 18, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hello Joan
we appreciate you taking the time to leave your review, and are pleased to see that you were happy with the service.
Many Thanks
NewLaw Scotland Online Team.

Rated 5 out of 5 stars

I recently used NewLaw Scotland for a claim after car accident

I recently used NewLaw Scotland for a claim. Orla supported myself from start to finish and was professional and knowledgeable through the full process. She kept me up to date every step of the way with everything going on.
I would use them again (if required which I hope not) and recommend them to anyone to use for legal advice.
Great service can’t fault them at all!

September 30, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Nicola
We appreciate you taking the time to leave your review and are pleased to see that you would happily recommend our service.
Many Thanks
NewLaw Scotland Online Team.

Rated 5 out of 5 stars

NewLaw Scotland

NewLaw Scotland provided an excellent service when I submitted a personal injury claim against a third party. The whole process was very efficient and the staff very helpful.

October 8, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hello
We appreciate you taking the time to leave your 5* review for us and are pleased to see that you were happy with the efficient service you received.
Many Thanks
NewLaw Scotland Online Team.

Rated 5 out of 5 stars

Professional and efficient company

David McGilp from New Law Scotland recently dealt with my claim and I could not recommend this company enough. The service I received from start to finish was professional and efficient.

October 7, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Louise
it's great to see that you were happy with the professional service you received and appreciate you taking the time to leave your review.
Many Thanks
NewLaw Scotland Online Team.

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