Wonderful experience with NewLaw. Extremely professional and helpful, made the entire process easy even though it was very drawn out. Deeply appreciate all Caroline's hard work.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have had a long ongoing medical negligence case and finally got a great outcome thanks to Lesley -Anne of New Law glasgow,and her team.She took over our case and kept us informed and up to date at all... See more
Company replied
NewLaw’s David McGilp handled my claim after someone crashed into my car. This claim was complicated as I have pre existing conditions that likely reduced the offers made. Despite this, and is knowing... See more
Company replied
Any car accident can be traumatic, and the last thing I wanted was to try to prove that it wasn't my fault. As soon as New Law Scotland took my case over they took control of things and kept me inform... See more
Company replied
Company details
Information provided by various external sources
NewLaw Scotland is a firm of personal injury solicitors in Glasgow providing personal and business legal solutions. NewLaw Scotland LLP deals with personal injury cases from whiplash to catastrophic injuries.
Contact info
United Kingdom
- www.newlaw-scotland.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Highly recommended. My case was handled by Orla. She has been very helpful and kept me updated all throughout the process. Massive thanks!

Reply from NewLaw Scotland
Fantastic service from NewLaw Scotland
Fantastic service from NewLaw Scotland, especially mentioning Amy who worked on our case from start to finish.
Accident involving my wife and third party which Amy worked on our behalf to get this settled before court proceedings.
We want to thank Amy for her professional approach and excellent communication throughout.

Reply from NewLaw Scotland
I had to contact newlaw Scotland,and…
I had to contact newlaw Scotland,and they could not have been anymore helpful they helped me with all the jargon and all technical stuff as I had to you's zoom and other things

Reply from NewLaw Scotland
Great service
Caroline was attentive right from the start explaining everything and making sure I was informed of every stage.

Reply from NewLaw Scotland
Fantastic service…
Fantastic service from start to finish from William Anderson. Very informative and communicated ever step in an easy to understand manner. Thank you. Wouldn’t hesitate to recommend you in future.

Reply from NewLaw Scotland
Excellent Excess Recovery
Paul from New Law went above and beyond recovering the excess I had been forced into paying after a car accident from a recalcitrant Insurance Company. It took a a while but his persistence paid off. Communication was excellent throughout the process and we are delighted with the outcome.

Reply from NewLaw Scotland
Excellent Service
Professional and efficient firm, special thanks to Martin for keeping me updated throughout the process.

Reply from NewLaw Scotland
Fantastic case manager
Excellent customer service from our case manager Michael, throughout. He communicated regularly over the 2.5 years it took him to resolve our motor insurance claim which he has managed to conclude successfully.
Can’t praise him highly enough, thank you !

Reply from NewLaw Scotland
First class service...
Many thanks to Paul for taking up my case which he dealt with very professionally and with great understanding. Claim settled swiftly. Excellent lawyer and would highly recommend.

Reply from NewLaw Scotland
Fantastic Service
Orla was fantastic and always on hand to help me. First ever claim and she made the whole thing stress free. I cannot recommend enough. Thank You again.

Reply from NewLaw Scotland
Efficient and professional law firm
Efficient and professional law firm
Martin my case manager dealt with my claim after an accident very well against against a difficult insurance company who tried to contest it at every angle.
I have used this company before also for another matter and highly recommend them

Reply from NewLaw Scotland
NewLaw listened….
I had an accident at work and my trade union’s solicitors said I did not have a case. When I spoke to NewLaw they listened and reviewed my case and said they would not take on a case they did not think they could win. He said I had a valid claim which I was delighted with. Along with the sum I was awarded.

Reply from NewLaw Scotland
Was contacted by NewLaw Scotland in…
Was contacted by NewLaw Scotland in regards to a car collision. The other party refused to acknowledge fault but Michael was great in perusing my case. The other party ended up accepting fault and got some compensation for my time.

Reply from NewLaw Scotland
Thanks so much for sorting my claim out…
Thanks so much for sorting my claim out quite quick really good service always kept in touch with me a would definitely recommend Thanks for all ur help yous have been a great service to me

Reply from NewLaw Scotland
Traffic Accident
Any car accident can be traumatic, and the last thing I wanted was to try to prove that it wasn't my fault. As soon as New Law Scotland took my case over they took control of things and kept me informed every step of the way, dealing with all letters and phone calls to the other drivers insurance company/solicitor. They were very reassuring when I was feeling scared and vulnerable. My claim is now settled and it's all thanks to New Law Scotland. Five star rating just isn't enough.

Reply from NewLaw Scotland
Very good service
Very good service, Martin kept me updated on the progress of my claim regularly and was very knowledgable and helpfull, nothing was ever a bother for him. Would definitely recommend using NewLaw for any claims.

Reply from NewLaw Scotland
Great service
My experience with NewLaw Scotland has been really good, Orla Spence has been in contact with regular updates and always responded quickly to any questions I had. Would definitely recommend.

Reply from NewLaw Scotland
Lesley was wonderful and with me every…
Lesley was wonderful and with me every step of the way. Communication was great. Would highly highly recommend. Very professional and also very understanding. Excellent lawyer. Cannot thank and praise enough.

Reply from NewLaw Scotland
Excellent service
Excellent service. Very helpful. Give great advice. Very professional. Would definitely recommend

Reply from NewLaw Scotland
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







