NewLaw Scotland Reviews 

258
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Wonderful experience with NewLaw. Extremely professional and helpful, made the entire process easy even though it was very drawn out. Deeply appreciate all Caroline's hard work.

Rated 5 out of 5 stars

Have had a long ongoing medical negligence case and finally got a great outcome thanks to Lesley -Anne of New Law glasgow,and her team.She took over our case and kept us informed and up to date at all... See more

Company replied

Rated 5 out of 5 stars

NewLaw’s David McGilp handled my claim after someone crashed into my car. This claim was complicated as I have pre existing conditions that likely reduced the offers made. Despite this, and is knowing... See more

Company replied

Rated 5 out of 5 stars

Any car accident can be traumatic, and the last thing I wanted was to try to prove that it wasn't my fault. As soon as New Law Scotland took my case over they took control of things and kept me inform... See more

Company replied

Company details

  1. Legal Services & Government

Information provided by various external sources

NewLaw Scotland is a firm of personal injury solicitors in Glasgow providing personal and business legal solutions. NewLaw Scotland LLP deals with personal injury cases from whiplash to catastrophic injuries.


Contact info

4.8

Excellent

TrustScore 5 out of 5

258 reviews

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No recent history of asking for reviews

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4.8

All reviews

(258)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Highly recommended. My case was handled by Orla. She has been very helpful and kept me updated all throughout the process. Massive thanks!

August 31, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Celeste
We appreciate you taking the time to leave your review.
Many Thanks
NewLaw Scotland Online Team.

Rated 5 out of 5 stars

Fantastic service from NewLaw Scotland

Fantastic service from NewLaw Scotland, especially mentioning Amy who worked on our case from start to finish.
Accident involving my wife and third party which Amy worked on our behalf to get this settled before court proceedings.
We want to thank Amy for her professional approach and excellent communication throughout.

August 30, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Mr Buckley
Thank you for taking the time to leave such a fantastic review. We appreciate you taking the time.
Many Thanks
NewLaw Scotland Online Team.

Rated 5 out of 5 stars

I had to contact newlaw Scotland,and…

I had to contact newlaw Scotland,and they could not have been anymore helpful they helped me with all the jargon and all technical stuff as I had to you's zoom and other things

May 5, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi George
We appreciate you taking the time to leave us a great review, and are pleased to see that you were happy with the service you received.
Many Thanks
NewLaw Scotland Online Team.

Rated 5 out of 5 stars

Great service

Caroline was attentive right from the start explaining everything and making sure I was informed of every stage.

August 27, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Mary
Thanks for taking the time to leave us a great review.
Kind Regards
NewLaw Scotland Online Team.

Rated 5 out of 5 stars

Fantastic service…

Fantastic service from start to finish from William Anderson. Very informative and communicated ever step in an easy to understand manner. Thank you. Wouldn’t hesitate to recommend you in future.

August 25, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Thanks Katie for the 5* review, we appreciate you taking the time to leave your review, and are pleased to see that you were happy with the service you received.
Many Thanks
NewLaw Scotland Online Team.

Rated 5 out of 5 stars

Excellent Excess Recovery

Paul from New Law went above and beyond recovering the excess I had been forced into paying after a car accident from a recalcitrant Insurance Company. It took a a while but his persistence paid off. Communication was excellent throughout the process and we are delighted with the outcome.

August 25, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Stuart
We appreciate you taking the time to leave your 5* review and are pleased to see that you were happy with the service you received.
Many Thanks
NewLaw Scotland Online Team.

Rated 5 out of 5 stars

Excellent Service

Professional and efficient firm, special thanks to Martin for keeping me updated throughout the process.

August 19, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Robbie
We appreciate you taking the time to leave your review.
Many Thanks
NewLaw Scotland Online Team.

Rated 5 out of 5 stars

Fantastic case manager

Excellent customer service from our case manager Michael, throughout. He communicated regularly over the 2.5 years it took him to resolve our motor insurance claim which he has managed to conclude successfully.
Can’t praise him highly enough, thank you !

August 15, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Mr Birnie
We are pleased to see that you were happy with the service you received and appreciate you taking the time to leave your review.
Many Thanks
NewLaw Scotland Online Team.

Rated 5 out of 5 stars

First class service...

Many thanks to Paul for taking up my case which he dealt with very professionally and with great understanding. Claim settled swiftly. Excellent lawyer and would highly recommend.

August 2, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Edward
Thanks for taking the time to leave your 5* review, we're pleased to see that you were happy with the service we provided for you.
Many Thanks
NewLaw Scotland Online Team.

Rated 5 out of 5 stars

Fantastic Service

Orla was fantastic and always on hand to help me. First ever claim and she made the whole thing stress free. I cannot recommend enough. Thank You again.

July 28, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Frank
We appreciate you taking the time to leave your 5* review and are pleased to see that you were happy with the service you received.
Many Thanks
NewLaw Scotland Online Team.

Rated 5 out of 5 stars

Efficient and professional law firm

Efficient and professional law firm
Martin my case manager dealt with my claim after an accident very well against against a difficult insurance company who tried to contest it at every angle.
I have used this company before also for another matter and highly recommend them

July 28, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Cameron
We're pleased to see that you were happy with the service you received and appreciate you taking the time to leave your review.
Many Thanks
NewLaw Scotland Online Team.

Rated 4 out of 5 stars

Very good service

July 27, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Amanda
We appreciate you taking the time to leave your 5* review.
Many Thanks
NewLaw Scotland Online Team.

Rated 5 out of 5 stars

NewLaw listened….

I had an accident at work and my trade union’s solicitors said I did not have a case. When I spoke to NewLaw they listened and reviewed my case and said they would not take on a case they did not think they could win. He said I had a valid claim which I was delighted with. Along with the sum I was awarded.

July 27, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Yvonne
We appreciate you leaving your 5* review, and are pleased to see that you were happy with the service your received.
Many Thanks
NewLaw Scotland Online Team.

Rated 5 out of 5 stars

Was contacted by NewLaw Scotland in…

Was contacted by NewLaw Scotland in regards to a car collision. The other party refused to acknowledge fault but Michael was great in perusing my case. The other party ended up accepting fault and got some compensation for my time.

July 26, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Robert
We're pleased to see that you were happy with the service you received and appreciate you leaving your 5* review.
Many Thanks
NewLaw Scotland Online Team.

Rated 5 out of 5 stars

Thanks so much for sorting my claim out…

Thanks so much for sorting my claim out quite quick really good service always kept in touch with me a would definitely recommend Thanks for all ur help yous have been a great service to me

July 1, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Edward
We appreciate you taking the time to leave a fantastic review, and we're pleased to see that you were taking good care of.
Many Thanks
NewLaw Scotland Online Team.

Rated 5 out of 5 stars

Traffic Accident

Any car accident can be traumatic, and the last thing I wanted was to try to prove that it wasn't my fault. As soon as New Law Scotland took my case over they took control of things and kept me informed every step of the way, dealing with all letters and phone calls to the other drivers insurance company/solicitor. They were very reassuring when I was feeling scared and vulnerable. My claim is now settled and it's all thanks to New Law Scotland. Five star rating just isn't enough.

June 23, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hello
It's great to see that you were well looked after, thank you for leaving a 5* review.
Many Thanks
NewLaw Scotland Online Team.

Rated 5 out of 5 stars

Very good service

Very good service, Martin kept me updated on the progress of my claim regularly and was very knowledgable and helpfull, nothing was ever a bother for him. Would definitely recommend using NewLaw for any claims.

June 21, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Emma
Thanks for taking the time to leave us a 5* review, we are pleased to see that you were happy with the service you received from Martin and the team.
Kind Regards
NewLaw Scotland Online Team.

Rated 5 out of 5 stars

Great service

My experience with NewLaw Scotland has been really good, Orla Spence has been in contact with regular updates and always responded quickly to any questions I had. Would definitely recommend.

June 17, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Hi Barrie
We're pleased to see that you were happy with the service you received from us. we appreciate you taking the time.
Many Thanks
New Law Scotland Online Team

Rated 5 out of 5 stars

Lesley was wonderful and with me every…

Lesley was wonderful and with me every step of the way. Communication was great. Would highly highly recommend. Very professional and also very understanding. Excellent lawyer. Cannot thank and praise enough.

May 20, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Thank you for your great review, we appreciate you taking the time.
Many Thanks
NewLaw Scotland Online Team.

Rated 5 out of 5 stars

Excellent service

Excellent service. Very helpful. Give great advice. Very professional. Would definitely recommend

May 19, 2022
Unprompted review
NewLaw Scotland logo

Reply from NewLaw Scotland

Thank you Kym we appreciate you leaving a great review.
Kind Regards
NewLaw Scotland Online Team.

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