Excellent service from Mohammed. A lovely guy and super helpful. An absolute pleasure to rent from.
Company replied
Location
Switch locationUnit 2, Elstree Distribution Park, Elstree Way, WD6 1RU Borehamwood, GB
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See what reviewers are saying
I took my vehicle in for a service and needed some extra work doing. The parts needed to be ordered so Altin kept me informed every step of the process and got me back on the road as quick as they cou... See more
Company replied
Wonderful service, genuinely helpful all round team. They sorted out my van quickly and efficiently. Altin and Hunsh were both kind and helpful enough to keep me informed of the actual fault/ va... See more
Company replied
Very friendly staff, Quick and satisfying services. They helped us with our van, new tyres, side mirror and other checks were done while waiting. Very happy with services and definitely recommend.
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Unit 2, Elstree Distribution Park, Elstree Way, WD6 1RU, Borehamwood, United Kingdom
- 0208 1754 866
4.7
Excellent
59 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Best northgate branch in London
Best northgate branch in London
Quick service and very polite and professional
May 24, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Borehamwood
Thank you for taking the time to share your positive experience with us, Hussein.
We appreciate your kind words. At Northgate, we take pride in our team's dedication to excellent service, and it's wonderful to see that reflected in your feedback.
The staff at the Borehamwood branch will be thrilled to see your glowing review.
Take care,
Beth Kell
Professionals
Hello! it's my second time here, and I'm happy with this point of Northgate.
It's not close to me but we prefer it for the fast solution with the vehicles.
The gentlemen who are in reception always are too kind.
Of course I will come back in case I need it.
Good job.
May 21, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Borehamwood
Hi Juan, thank you so much for your 5 star review!
We are so pleased to hear that your experience at Northgate was nothing but positive words. Its always a pleasure to deliver the 5 star service our customers deserve!
We look forward to working with you long into the future.
Take care,
Imogen
altin was very helpful my van repair…
altin was very helpful my van repair was dealt with very promptly would highly recommend.
May 17, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Borehamwood
Thank you so much for taking the time to leave such an encouraging review, and such kind words for Altin, Mark.
We know it can feel like a nightmare when a vehicle needs repair, and that's why Northgate will always be here to assist you and get you back on the road as soon as possible. I am sure Altin will be so pleased to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Great customer service altin
Great customer service altin, very wuick proffessional and explained all information required top marks . Give him a holiday
May 3, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Borehamwood
Hi Matthew, thank you so much 5 star review!
Its very pleasing to hear that Altin delivered excellent customer service, he definitely deserves a holiday! I can assure you Altin and the team at Borehamwood will be thrilled to hear your positive feedback!
We look forward to working with you long into the future.
Take care,
Imogen
Excellent all round 👌👍
Wonderful service, genuinely helpful all round team. They sorted out my van quickly and efficiently.
Altin and Hunsh were both kind and helpful enough to keep me informed of the actual fault/ van problem and they kept me informed of the progress. Done and dusted ASAP - really happy with this team! 😎✌️😁
Can't rate them high enough, I was extremely pleased with the way my van fault was dealt with.
April 29, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Borehamwood
Hi Usman, thank you so much for your 5 star review!
It seems like the team at Borehamwood have met all expectations and provided you with the 5 star service in which we strive to deliver!
We always like to make our customers feel welcome and part of the team when visiting our local branches. I can assure you Altin and Hunsh will be thrilled to hear your amazing feedback.
We look forward to working with you long into the future.
Take care,
Imogen
Great customer service
Ramtin at the reception exceptional customer service. This northgate depo definitely the best one I've been to.
April 25, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Borehamwood
Hi Raff, Thank you so much for your 5 star review!
We are so pleased to hear that Ramtin was able to provide you amazing customer service, which is what all of us here at Northgate take pride in the most. The team at Borehamwood will be thrilled to hear your feedback!
We look forward to working with you long into the future.
Take care,
Imogen
Good service and nice customer service
Good service and nice customer service
April 17, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Borehamwood
Hi Antonio, thank you for your 5 star review!
We take pleasure in delivering excellent service to our customers, so its always refreshing to hear your feedback.
Once again thank you so much for your positive response!
Take care,
Imogen
Reply from Northgate Vehicle Hire - Borehamwood
Hi Chris, thank you so much for your 5 star review!
Its a pleasure to be able to deliver the service our customers deserve. Our team at Borehamwood will be thrilled to hear about your response! We will be sure to feedback your positive review to the team.
We look forward to working with you long into the future.
Take care,
Imogen
The service was really good I took my…
The service was really good I took my work van there and was sorted out straight away very helpful
March 15, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Borehamwood
Thank you for taking the time to share your feedback with us, Liam! We're thrilled to hear that you had a positive experience with our service and that your work van was sorted out promptly. Providing efficient and helpful service is our priority, and we're delighted that we could meet your expectations.
If you have any further needs or questions regarding your work van or any other vehicles, please don't hesitate to reach out to us.
Take care,
Laura Griffiths
Friendly
Friendly staff sorted out the problem with my van quite quickly compared to the other sites.
February 27, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Borehamwood
Thank you so much for leaving such kind words, Del. I am sure that our team at Borehamwood will be so happy to see your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Fast and professional
Great place ,friendly place ,Hunsh been very helpful and manager Michael as well.Come to change a fuse and without mentioning anything they change my brake pads rear and front which where not safe to drive anymore.The place is brand new ,clean and tidy with plenty space for parking .
February 27, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Borehamwood
Thank you so much for taking the time to leave such wonderful comments. I am sure that our team at the Borehamwood branch will be so happy to see your feedback.
We take our customers' safety very seriously, so if our technicians spot anything that needs fixing, we will fix it and ensure that the vehicle is roadworthy before letting you go.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Excellent customer csre
Clean and new building. Helpful staff. Hunsh Prayag was excellent, offered and made a cup of coffee whilst waiting. Very knowledgeable and professional
February 21, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Borehamwood
Thank you so much for taking the time so leave such an excellent review, Thommo. I am sure that Hunsh and the team at Borehamwood will be absolutely on cloud nine seeing your positive feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Good service friendly and welcoming…
Good service friendly and welcoming ,from I helices his is lHunsh prayag, and very helpful transferring to next van.
February 21, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Borehamwood
Thank you for your review, David.
Its wonderful to see the staff Boreham branch have provided you with a pleasant experience during your visit.
Thank you for your feedback and for choosing Northgate!
Take Care,
Beth Kell
Great service from Michael and the…
Great service from Michael and the team. Quick response and diagnosis and driver back on the road with minimum disruption. Borehamwood are a brilliant NORTHGATE branch to deal with.
February 20, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Borehamwood
Thank you so much for taking the time to leave such a brilliant review, James.
Northgate will always be here to assist you and get you back on the road as soon as possible and I am thrilled that our new Borehamwood branch has demonstrated this. I am certain that Michael and the team will be overjoyed with your positive comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Very friendly staff
Very friendly staff, Quick and satisfying services.
They helped us with our van, new tyres, side mirror and other checks were done while waiting.
Very happy with services and definitely recommend.
February 19, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Borehamwood
Azi, thank you for taking the time to share your positive experience with our staff and services.
We're thrilled to hear that you found our team to be very friendly and that the services provided were quick and satisfying.
Take care,
Laura Griffiths
I recommend using NORTHGATE services
NORTHGATE has a very high level of customer service, which I really like.
I recommend NORTHGATE
January 15, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Borehamwood
Thank you so much for taking the time to leave such an excellent review, Piotr.
Putting our customers first is what we do, and our aim is to provide the highest level of customer service at all times. Our branch at Borehamwood has only recently opened, and I am delighted that they're already demonstrating our ethos and I am sure that they will be over the moon with your positive feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
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