Absolutely amazing experience facilitated by Christine in workshop. Van showing warning light, but stressed we needed him back on the road ASAP. Christine was so helpful, kept an eye on progress, ca... See more
Company replied
Location
Switch locationUnit 1, Tavis House Business Centre, Bingley Road, EN11 0NX Hoddesdon, GB
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See what reviewers are saying
What can I say about Northgate hoddesdon branch. They were very good and quick to deliver a great service and a good clean van for me. William was very helpful and polite to explain everything to me... See more
Company replied
Recently had the pleasure of dealing with Tia in the workshop department. She was very helpful and kept me updated throughout my service. Thank you!
Company replied
Tia was very helpful when I brought my vehicle in. She made me feel welcome and like I was in good hands! She was very attentive and efficient and because of this, I would definitely bring my vehicle... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Unit 1, Tavis House Business Centre, Bingley Road, EN11 0NX, Hoddesdon, United Kingdom
- 01996 714 545
4.8
Excellent
48 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Good service 👍
January 15, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Hoddesdon
Hi Lloyd,
Thank you for taking the time to share your feedback. We’re really pleased to know that your experience with us was a good one. Even a short visit can make a lasting impression, and it’s great to hear that things went smoothly for you.
Your support means a lot to the team, and we appreciate you choosing us. If there’s ever anything we can help with in the future, please don’t hesitate to get in touch; we’ll always be happy to assist.
Thanks again,
Emily
Reply from Northgate Vehicle Hire - Hoddesdon
Hi Lawrence,
Thank you for taking the time to leave your feedback. We’re glad to hear that the service you received has been fast, efficient and meeting the requirements set out by our branches.
Hoddesdon are a new branch to our team and will be pleased to have received such a positive review right off the bat.
We appreciate your support and look forward to helping you again in the future.
Thanks again,
Emily
Great service from start to finish
Great service from start to finish, I called ahead and from the initial phone call I knew I came to the right place! Team where helpful, answered any questions I had and can confidently say this is the go to place! Thank you Team Hoddesdon!
December 16, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Hoddesdon
Hi Abs, thank you for such a fantastic review! 😊
We’re so glad to hear that from your very first call you felt confident you’d come to the right place. It’s great to know the team were helpful and able to answer all your questions. Your recommendation truly means a lot to us.
Thank you from all of us at Team Hoddesdon—we look forward to seeing you again!
Take care,
Imogen
Fantastic service
I had an excellent experience at Northgate Vehicle Hire Hoddesdon branch! The team from start to finish, were incredibly friendly, professional, and efficient. The entire process was smooth, and they went above and beyond to ensure everything was taken care of for a hassle-free experience. Highly recommend their service and will definitely be coming back for future hires!
Thank you!
December 17, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Hoddesdon
Hi Fahim, thank you so much for your wonderful review! 🌟
We’re thrilled to hear that your experience at our Hoddesdon branch was smooth and hassle-free. Our team always aims to provide friendly, professional, and efficient service, so it’s fantastic to know we hit the mark for you.
We really appreciate your recommendation and look forward to welcoming you back for your future hires!
Take care,
Imogen
Outstanding service
Outstanding service, saved me with a last minute rental. Special thank you to Asad for looking after me when no one else wanted to due to availability! Highly reccomend
December 12, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Hoddesdon
Hi Shorif, thank you for your fantastic review! 😊
We’re so glad we could help you out with a last-minute rental, and it’s wonderful to hear that Asad went above and beyond to look after you when availability was tight.
We’ll be sure to pass on your kind words to him — he’ll be thrilled! Your recommendation means a lot, and we look forward to assisting you again in the future.
Take care,
Imogen
Fantastic and outstanding service at…
Fantastic and outstanding service at the Northgate Hoddesdon branch
Lovely gentleman Asad has went out the extra mile to help me out yesterday lovely customer service and a well manored young man will highly recommend to all my friends and families and will definitely be back again
I hope Asad gets recognised for his work effort as he’s an absolute star for this company
N.Marvel :D
December 16, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Hoddesdon
Hi Naz, thank you so much for your wonderful review, N. Marvel! 😄
We’re thrilled to hear about your fantastic experience at our Hoddesdon branch. Asad will be over the moon to hear your kind words — going the extra mile is exactly what we love to see recognized.
We’ll be sure to pass on your praise to him; it’s feedback like yours that makes a real difference. Thank you for recommending us to your friends and family, and we can’t wait to welcome you back again soon! ⭐
Take care,
Imogen
Best experiences in a vehicle hire to date!
Outstanding service from Asad! From the moment I walked in, Asad greeted me with genuine warmth, professionalism, and a readiness to help that genuinely stood out. He took time to understand exactly what I needed, made everything smooth and stress-free, and went the extra mile to ensure I left fully satisfied. If excellent service had a name, it would be Asad — knowledgeable, friendly, and truly customer-focused. Travelled from quite far requiring a vehicle for my daily commute, wasn’t happy with other companies as I had issues previously regarding the attitude of their advisors, so went with Northgate and was not disappointed! Highly recommended for anyone needing top-tier service! Lovely lad!
December 11, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Hoddesdon
Hi Jamil, thank you so much for sharing such an outstanding review! 😊
We’re absolutely delighted to hear about your experience and that Asad made such a positive impression from start to finish. His professionalism, warmth, and genuine customer-focused approach are exactly what we strive for, so it’s fantastic to know he went the extra mile to make everything smooth and stress-free for you.
We really appreciate you choosing Northgate—especially after travelling such a distance—and we’re thrilled that we could exceed your expectations where others hadn’t. Your recommendation means a great deal to us, and we’ll be sure to pass on your kind words to Asad. We look forward to supporting you again in the future!
Take care,
Imogen
Excellent Service & Leadership by Asad
I had an excellent experience with the Northgate Hoddedson branch. The team were professional, knowledgeable, and efficient throughout. A special mention to Asad, the Branch Manager, whose leadership and customer-focused approach ensured a smooth and well-managed service. A well-run branch delivering a high standard of professionalism.
December 15, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Hoddesdon
Hi Saj, thank you very much for taking the time to share such a detailed and positive review! 😊
We’re delighted to hear that you had an excellent experience with our Hoddesdon branch and found the team professional, knowledgeable, and efficient. A special thank you for recognising Asad — we’ll be sure to pass on your kind words to him. It’s great to hear his leadership and customer-focused approach made such a positive impact.
We really appreciate your feedback and look forward to supporting you again in the future.
Take care,
Imogen
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