Very good customer service, very quick response from the engineer Rambo. Very professional. Explained the service in detail. Great work from the team.
Company replied
Blackstone Road, Stukeley Meadows Industrial Estate, PE29 6EF Huntingdon, Cambridgeshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very good customer service, very quick response from the engineer Rambo. Very professional. Explained the service in detail. Great work from the team.
Company replied
David Mardle was amazing. I asked if I could hire a van for the long weekend, for the Huntingdon Armed Forces Weekend, David suggested leaving that request with him so that he could speak to the mana... See more
Company replied
I have been working with multiple NG branches across the country for several years now, and it's not always a smooth experience, but at the Huntingdon branch, I can always count on David to do his bes... See more
Company replied
I took my van here after being at another depot multiple times, the clutch was the issue. I had a very good chat with Simon, the guy who repaired my vehicle, He was very informative. He told me about... See more
Company replied
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Written by the company

Blackstone Road, Stukeley Meadows Industrial Estate, PE29 6EF, Huntingdon, Cambridgeshire, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good customer service, very quick response from the engineer Rambo. Very professional. Explained the service in detail. Great work from the team.

Reply from Northgate Vehicle Hire - Huntingdon
David moved heaven and earth to fit my van in for a service after stupidly turning up a day early.

Reply from Northgate Vehicle Hire - Huntingdon
Dave and the team have been absolutely outstanding at assisting with my requirements, the whole team always go above and beyond to help

Reply from Northgate Vehicle Hire - Huntingdon
I have been working with multiple NG branches across the country for several years now, and it's not always a smooth experience, but at the Huntingdon branch, I can always count on David to do his best to make my life easier, which I respect tremendously. Kudos!

Reply from Northgate Vehicle Hire - Huntingdon
David Mardle was amazing. I asked if I could hire a van for the long weekend, for the Huntingdon Armed Forces Weekend, David suggested leaving that request with him so that he could speak to the management. Due to one of the management being a veteran, Northgate Vehicle Hire - Huntingdon became one of our sponsors. Thank you for everything you did, to help make the volunteers happy. We would not have been able to collect the gazebos, tables and chairs that were needed to provide shade for the vulnerable and the veterans.
I would total recommend your company as the service we received during the entire weekend as so professional

Reply from Northgate Vehicle Hire - Huntingdon
The staff at North gate vehicle hire have gone above and beyond helping me with the hiring and usage of their van. Thanks all at Northgate

Reply from Northgate Vehicle Hire - Huntingdon
Brake pads needed looking that. David was very helpful.

Reply from Northgate Vehicle Hire - Huntingdon
Can’t fault the service, David was fantastic. Highly recommended

Reply from Northgate Vehicle Hire - Huntingdon
A bid thank you to Regan at Northgate Huntingdon. She was really helpful and very nice to deal with when booking in one of the Companies vans for a Service and Health check ( Agrovista UK LTD). Very professional and a pleasure to deal with. Thanks again Regan

Reply from Northgate Vehicle Hire - Huntingdon
Amazing service delivered by David at Huntingdon branch. Going above and beyond. Best service received by far.

Reply from Northgate Vehicle Hire - Huntingdon
Brilliant service. Very friendly!
Receptionist was lovely and Dave was a brilliant help. Highly recommended for commercial use of vehicles. Honest and very welcoming 5*

Reply from Northgate Vehicle Hire - Huntingdon
I had a really great experience with David at Northgate Vehicle Hire. From the moment I arrived, he was professional, friendly, and extremely helpful. He made the whole process smooth and stress-free, explaining everything clearly and making sure I was comfortable with the vehicle before leaving.
David went above and beyond to provide excellent customer service, and it really made a difference. It’s rare to find someone so approachable and efficient at the same time.
I would definitely recommend Northgate, especially if you get served by David!

Reply from Northgate Vehicle Hire - Huntingdon
Big thank you to Gema at Northgate Huntingdon. She always greets me with a lovely smile and very friendly attitude. She always goes above and beyond. A real credit to her employer. Keep up the good work Gema. Mr Bean

Reply from Northgate Vehicle Hire - Huntingdon
Went in for a major service. Decided to wait. Dave on reception was friendly and polite as always. Offered me a drink and made conversation when it was possible.
They was descriptive with what they was doing on the service and what was required and wasn’t waiting to long.

Reply from Northgate Vehicle Hire - Huntingdon
Easy to get the vehicle booked with David in front desk. Went to pick up the car and Dan made everything easy and straight forward. Both gave great service - quick, easy and friendly. Recommend highly!

Reply from Northgate Vehicle Hire - Huntingdon
Had issue with vehicle David at Huntingdon was superb!
Paperwork done vehicle exchanged in quick time and great cup of coffee !

Reply from Northgate Vehicle Hire - Huntingdon
David on reception very professional and helpful with my enquiry and directed me towards the van that I required

Reply from Northgate Vehicle Hire - Huntingdon
David Mardle's Customer service when I came in was amazing - no messing about things were sorted there and then and within minutes.
Fantastic service! thanks again Dave

Reply from Northgate Vehicle Hire - Huntingdon
David Mardle at the Huntingdon branch is efficient, helpful and confident. A pleasure to deal with. Thank you.

Reply from Northgate Vehicle Hire - Huntingdon
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.