The guys at Northgate Knowsley are some of the friendliest, helpful staff I come across, regularly when booking in for service or repair do I get a good service and a laugh from Chris, Steve and R... See more
Company replied
Knowsley Business Park, 15 Kitling Road, L34 9JA Liverpool, Merseyside, GB
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The guys at Northgate Knowsley are some of the friendliest, helpful staff I come across, regularly when booking in for service or repair do I get a good service and a laugh from Chris, Steve and R... See more
Company replied
The staff were great , made my experience in hiring a mini van so simple and pleasant. Highly recommend Northgate to everyone.
Company replied
The staff at the Knowsley Branch provided us with a support vehicle for our business charity event. The vehicle needed work completing prior to being delivered to us; this was completed on time and w... See more
Company replied
All of the staff at Knowsley go out of their way to make sure we're looked after. From Luke & Mike at the front desk to Tony, Kenny, Rebecca & the rest of the team in the workshop the service we recei... See more
Company replied
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Written by the company

Knowsley Business Park, 15 Kitling Road, L34 9JA, Liverpool, Merseyside, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 24 hours
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Amazing services yet again from Rachel @ northgate vehicle hire

Reply from Northgate Vehicle Hire - Knowsley

Reply from Northgate Vehicle Hire - Knowsley
Fran and her Team are fantastic. We have been using northgate for over 5 years and they never let us down. Quality vehicles and quality service. Thanks :)

Reply from Northgate Vehicle Hire - Knowsley
As a company we have had great communications with Northgate. If any urgent requests for vehicles required they always went above and beyond.

Reply from Northgate Vehicle Hire - Knowsley
CTG have over 20 NG vans on hire and Luke and Michael always go above and beyond when it comes to customer service. we wouldn't use any other hire company and we have great relationship with the team.

Reply from Northgate Vehicle Hire - Knowsley
All of the staff at Knowsley go out of their way to make sure we're looked after. From Luke & Mike at the front desk to Tony, Kenny, Rebecca & the rest of the team in the workshop the service we receive is always first class. These guys are the reason why we've been a loyal customer for the past 7 years.

Reply from Northgate Vehicle Hire - Knowsley
The staff at the Knowsley Branch provided us with a support vehicle for our business charity event. The vehicle needed work completing prior to being delivered to us; this was completed on time and without fuss, and the vehicle delivered to us in pristine condition and well within the time frame promised. Vehicle also collected with no hassle.
Special thanks as always to Lianne Farrell who assisted us in our search for a vehicle and made this possible.

Reply from Northgate Vehicle Hire - Knowsley
Lianne our account manager at Northgate was super helpful and really came through with what we needed.
She was on holiday at the time, so the prompt reply was much appreciated.
Excellent customer service.

Reply from Northgate Vehicle Hire - Knowsley
Taken delivery of large number of commercial vehicles recently on long term hire. Staff have been extremely helpful and the couple of small issues that we have had have been sorted quickly. Good work by all!

Reply from Northgate Vehicle Hire - Knowsley
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