Great service very friendly staff, was seen to straight away, always good service when visiting or have a query.
Company replied
Location
Switch locationWhitehall Industrial Estate, Ashfield Way, LS12 5JB Leeds, West Yorkshire, GB
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See what reviewers are saying
Went to Northgate to take van in for various warning lights and AD blue problems. Staff on main reception desk so friendly 👍 they organised for a technician to have a look(Claudiu) turned up very... See more
Company replied
I always get exceptional service at Northgate Leeds and today is just another example of the high standards I witness and always received whenever I visited Northgate Leeds Branch. Thanks to Kayleigh,... See more
Company replied
We have been working with Northgate for a long time, and over the past couple of years, I’ve found working directly with Kayleigh Cross to be a much smoother experience. Nothing is ever too much tro... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Whitehall Industrial Estate, Ashfield Way, LS12 5JB, Leeds, West Yorkshire, United Kingdom
- 0113 255 0441
4.9
Excellent
135 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing staff
Kayleigh, Kaylee, Bev and Julie. Are always happy to help and always have a smile on their Face .
November 19, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Andy, thank you so much for your lovely review! Kayleigh, Kaylee, Bev and Julie will be thrilled to hear your kind words.
They truly take pride in giving great service, and it means a lot to know their positivity shines through.
We really appreciate you taking the time to share your experience, and we're always here if you need anything! 😊
Take care,
Imogen
Bev and Steve great service when…
Bev and Steve great service when picking a van up for hire very friendly and lovely tea and biscuits . Thank you
November 15, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Adam, thank you so much for your lovely review!
We’re delighted to hear that Bev and Steve took great care of you when you came to pick up your hire van. Friendly service (and a good cuppa with biscuits!) is exactly what we aim for.
We really appreciate you choosing us, and we hope to see you again soon!
Take care,
Imogen
Fast efficient service
Fast efficient service, nice waiting room
With drinks and biscuits.
November 12, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Adrian, thank you so much for your kind review! 😊
We’re delighted to hear you were happy with our fast and efficient service, and that you enjoyed the waiting room refreshments. It’s great to know our little touches helped make your visit more comfortable.
We really appreciate your feedback and hope to welcome you again soon!
Take care,
Imogen
Kayla,Julie and Bev were very helpful…
Kayla,Julie and Bev were very helpful and welcoming towards our stay at the Leeds north gate vehicle hire
November 11, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Dan, thank you for your kind words!
We’re so pleased to hear that Kayla, Julie, and Bev made you feel welcome and provided such helpful service during your visit to Northgate Leeds.
We’ll be sure to share your feedback with the team — they’ll be delighted to know they made a positive impression!
Take care,
Imogen
Once again a fantastic reception and…
Once again a fantastic reception and good laugh from the lionesses behind the rental desk at northgate from grandad and his 2 sons from leeds city council
November 7, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Owen, Thank you so much for your kind words — the Lionesses at Northgate will be over the moon to hear this!
They always enjoy seeing familiar faces (and sharing a good laugh), so it means a lot that you took the time to share your experience.
We really appreciate your continued support, and we look forward to welcoming you back again soon!
Take care,
Imogen
Great staff, Great business
I was delivering a new vehicle there today and even though the place doesn't open till 8am Steve B was kind enough to accept the delivery early so I can get on with my busy day.
November 6, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Gunner, thanks so much for taking the time to share your experience!
We’re really glad Steve B was able to help you out and accept the delivery early — he’ll be so pleased to hear your kind words. It’s great to know his extra effort helped you get on with your busy day!
We’ll make sure your thanks are passed along to him.
Take care,
Imogen
Thank you
Just like to thank the service team at Northgate Leeds for their quick service that was conducted on my company recently. Particularly attention to Jake who was very professional at his executing his task.
October 31, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Paul, thank you so much for your great feedback!
We’re delighted to hear that our service team at Northgate Leeds took good care of you and that Jake made such a positive impression with his professionalism.
Your kind words mean a lot to us, and we’ll be sure to share your comments with Jake and the rest of the team.
Thanks again for taking the time to leave a review — we really appreciate it!
Take care,
Imogen
Workshop team deliver excellent service…
Dealing with the workshop team I always receive excellent service
I receive regular updates and the turnaround is quick. No matter which member of the team I deal with the service I receive is always excellent
October 30, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Steve, thank you so much for your wonderful review!
We’re delighted to hear that you consistently receive excellent service from our workshop team. The team will be thrilled to know their regular updates and quick turnaround make such a difference.
We really appreciate your loyalty and kind words — it means a lot to everyone here.
Take care,
Imogen
Fast services and staff very friendly…
Fast services and staff very friendly and the fitter nicky was very helpful n got us back on the road very quickly
October 24, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Bradley, thank you so much for taking the time to leave a review! We’re delighted to hear that Nicky and the team were able to get you back on the road quickly and provide such friendly, helpful service. I’m sure Nicky will be thrilled to hear your kind feedback!
Take care,
Emma
Had a few lights come on whilst renting…
Had a few lights come on whilst renting a van, which is to be expected due to the mileage I do, took it here and was back on the road in 45 minutes. Thanks Jake
October 22, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Thank you so much for your 5-star review! It’s great to hear that Jake and the team were able to get you back on the road so quickly. At Northgate, we always aim to provide efficient and reliable service to keep our customers moving. I’m sure the team will be delighted to hear your feedback! Thank you for choosing Northgate.
Take care,
Emma
Van service Nu74puv
Went for a minor service today the staff were great special mention to Reese the mechanic who worked on my van NU74PUV. Was done in 1hr and explained everything to me. Also booking in was quick and easy thanks Kaylee.
October 22, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Stuart, thank you so much for taking the time to leave a review.
We’re absolutely delighted to hear about your experience with us. It’s fantastic to know that your minor service went smoothly, the booking process with Kaylee was quick and easy, and that Reese provided clear explanations whilst working on your van (NU74 PUV).
I’ll be sure to pass your special mention along to Kaylee and Reese — they’ll love knowing their efforts made a difference.
Thanks again for choosing us, and we look forward to having you back for any future servicing needs!
Take care,
Imogen
Extremely friendly and helpful…
Extremely friendly and helpful especially kaylee and lewis who where Extremely helpful. I couldn't fault my time here and manage to get the service done quickly. Highly reccomend northgate leeds to anyone out there . Thanks again for all your help
October 20, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Ryan, thank you so much for the fantastic review!
We’re thrilled to hear that you had such a positive experience with us, and we’ll be sure to pass your kind words on to Kaylee and Lewis — they’ll be chuffed to know they made such a difference.
It’s great to know we could get your service sorted quickly and that you’d recommend Northgate Leeds — that really means a lot to the whole team.
Thanks again, and we’ll always be happy to help whenever you need us!
Take care,
Imogen
Amazing customer service and had my van…
Amazing customer service and had my van ready in 45 min
October 20, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Nick, thanks so much for the great feedback!
We're really glad we could get your van ready so quickly and that you were happy with the service.
Amazing customers make our job even better — hope to see you again soon!
Take care,
Imogen
Fantastic team very impressed with…
Fantastic team very impressed with service and care given ...
Mark has done a top job and explained all the work done...
Thanks also to all the girls...
October 15, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Mark, thank you so much for your kind words!
We’re thrilled to hear that Mark and the team provided you with great service and care. We’ll be sure to pass on your thanks to everyone.
Your support means a lot to us, and we look forward to helping you again soon!
Take care,
Imogen
Was served by Kaylee
Was served by Kaylee, straight forward service. Thanks!
October 14, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Amar, thanks so much for your feedback!
We’re glad Kaylee could provide you with straightforward service.
We appreciate you taking the time to share, and we hope to assist you again soon!
Take care,
Imogen
Amazing service
A few days ago my service was provided by Keith, he was very punctual and friendly. He was attentive and polite upon arrival, big thanks to Keith and the people at Northgate for the brilliant service.
October 9, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Louise, thank you so much for your kind words!
We’re thrilled to hear that Keith provided such a punctual, friendly, and attentive service. We’ll be sure to pass on your thanks to Keith and the rest of the team.
Your support means a lot to us, and we look forward to serving you again in the future!
Take care,
Imogen
Fantastic service, fantastic staff and a hot chocolate to die for die for
That’s what you call customer service. Sometime a work place can be a stressful place! Not at Northgate, Hot Chocolate, biscuits and service with a smile. Fantastic staff very helpful out issues sorted in minuets.
October 10, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Daniel, Thanks so much for your fantastic feedback!
We’re delighted to hear that our team—and maybe even the hot chocolate and biscuits—helped make your experience stress-free and enjoyable.
We’re proud of our staff for delivering great service with a smile and sorting things quickly for you.
Looking forward to helping you again soon!
Take care,
Imogen
We have been working with Northgate for…
We have been working with Northgate for a long time, and over the past couple of years, I’ve found working directly with Kayleigh Cross to be a much smoother experience. Nothing is ever too much trouble for her—she is always helpful, organised, and works hard to ensure the process runs as smoothly as possible.
While we do encounter occasional hiccups, Kayleigh does her best to resolve them within the limits of what Northgate allows. Her support has definitely made a positive difference.
October 6, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Joe-ann, thank you for your continued partnership with Northgate and for sharing your experience with Kayleigh Cross.
We’re delighted to hear that working with Kayleigh has made things smoother for you. She truly is dedicated to providing the best support possible and it’s great to know her efforts have made a positive difference.
We appreciate your understanding regarding the occasional hiccups and will continue striving to improve wherever we can.
Thanks again for your feedback and ongoing support!
Take care,
Imogen
Reply from Northgate Vehicle Hire - Leeds
Hi Alan, thank you for your kind words!
We’re glad to hear you continue to enjoy our great service and find our staff polite. Your feedback means a lot to us!
Looking forward to assisting you again soon.
Take care,
Imogen
Kayleigh Cross contacted me regarding…
Kayleigh Cross contacted me regarding an annual major service on a vehicle, Kayleigh was very professional and most helpful, she also sent me an email with a reminder of the service time and date,
which made the booking and confirmation easy and stress free
October 8, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Mark, thank you for your wonderful feedback!
We’re delighted to hear that Kayleigh Cross was professional, helpful, and made the booking process easy and stress-free with her timely reminders. She’ll be happy to know her efforts made a positive difference.
We appreciate you taking the time to share your experience and look forward to assisting you again soon!
Take care,
Imogen
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