Great service very friendly staff, was seen to straight away, always good service when visiting or have a query.
Company replied
Location
Switch locationWhitehall Industrial Estate, Ashfield Way, LS12 5JB Leeds, West Yorkshire, GB
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See what reviewers are saying
Went to Northgate to take van in for various warning lights and AD blue problems. Staff on main reception desk so friendly 👍 they organised for a technician to have a look(Claudiu) turned up very... See more
Company replied
I always get exceptional service at Northgate Leeds and today is just another example of the high standards I witness and always received whenever I visited Northgate Leeds Branch. Thanks to Kayleigh,... See more
Company replied
We have been working with Northgate for a long time, and over the past couple of years, I’ve found working directly with Kayleigh Cross to be a much smoother experience. Nothing is ever too much tro... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Whitehall Industrial Estate, Ashfield Way, LS12 5JB, Leeds, West Yorkshire, United Kingdom
- 0113 255 0441
4.9
Excellent
135 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Kayleigh cross at the Leeds branch is…
Kayleigh cross at the Leeds branch is very helpful and booked my service in at my availability. Nothing was too much for her , I’m very impressed with her customer service.
Jake
October 8, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi there, thank you so much for your kind words!
We’re thrilled to hear that Kayleigh at our Leeds branch was so helpful and flexible with your service booking. She’ll be really pleased to know you were impressed with her customer service.
We appreciate you taking the time to share your experience and look forward to helping you again soon!
Take care,
Imogen
Great customer service
Brought a van in for a routine service was met with a very friendly welcome from Kaylee, Bev and julie who offered great advice and service and made a very comfortable environment during the wait
October 8, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Matthew, thank you for your lovely feedback!
We’re so glad Kaylee, Bev, and Julie made you feel welcome and comfortable during your van’s routine service. Providing great advice and creating a positive environment is really important to us, and your kind words mean a lot.
We appreciate you taking the time to share your experience and look forward to seeing you again soon!
Take care,
Imogen
Good service
October 7, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Lee, thank you so much for taking the time to leave us a review!
We're really glad to hear you were happy with the service. If there's ever anything more we can do for you, please don't hesitate to reach out.
Looking forward to serving you again in the future!
Take care,
Imogen
Happy smiling faces as always from the…
Happy smiling faces as always from the staff behind the desk / courteous and professional/ tea/coffee/biscuits while u wait ✋️
October 7, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Garry, thank you for the wonderful review!
We’re so happy to hear that our team’s smiles, courtesy, and hospitality made your visit enjoyable. Tea, coffee, and biscuits are our little way of making you feel at home while you wait.
We look forward to welcoming you back soon!
Take care,
Imogen
Excellent customer service
Excellent customer service, Bev was really helpful in sorting out a replacement vehicle. Very professional.
October 6, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Johnathan, thank you for your kind words!
We’re so pleased to hear that Bev provided excellent and professional service in sorting out your replacement vehicle. We’ll be sure to pass on your compliments to her!
Thanks again for choosing us, and we hope to assist you again soon.
Take care,
Imogen
Always a pleasure to visit Leeds
The staff in Leeds are always friendly service was quick. Special thanks to the 3 ladies out front Bev Kaylee and Julie. Always do helpful and nothing is too much for them thank you.
October 3, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi John, thank you so much for your wonderful feedback!
We’re delighted to hear that Bev, Kaylee, and Julie have consistently provided friendly and helpful service. We’ll be sure to pass on your special thanks to them — it means a lot!
Thanks again for choosing us, and we look forward to welcoming you back to Leeds soon.
Take care,
Imogen
I’ve had a great experience at north…
I’ve had a great experience at north gate Leeds . They’ve but much effort in to making your wait easier such as Change the waiting room around so it’s not like a doctors . Also hot drinks biscuits a tv and little things like magazines and word search quizzes and much more .
Also you can have a laugh with the front desk . Even tho there busy still give you time .
I would recommend them.
October 3, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Danny, thank you so much for taking the time to leave such a thoughtful review!
We’re really glad to hear you had a great experience at Northgate Leeds. It’s important to us that our customers feel comfortable while they wait, so it’s great to know the little touches – like the refreshments, magazines, and quizzes – made a difference.
We’ll also pass on your kind words to the front desk team – they’ll be happy to know their friendliness and effort didn’t go unnoticed, even on busy days!
Thanks again for the recommendation – we really appreciate it and look forward to seeing you again in the future.
Imogen
What a fantastic service from Julie two…
What a fantastic service from Julie two vans supplied no hassle all to spec required n I hassle brilliant!
October 3, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Michael, thanks so much for the fantastic review!
We're so pleased to hear Julie took great care of you — she’ll be thrilled with the shoutout! Two vans, no hassle, all to spec... that’s exactly the service we aim to deliver, and we’re glad we hit the mark.
Looking forward to helping you again in the future!
Take care,
Imogen
Kayleigh from Leeds depot was easy to…
Kayleigh from Leeds depot was easy to deal with and fitted one of our vans in for a same day fix. We had a limited window to get the issue sorted and her help proved invaluable .
This isn't the first time she has gone above and beyond , nothing is too much trouble . ⭐️⭐️⭐️⭐️⭐️
September 10, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Keith, thank you so much for your wonderful feedback!
We’re thrilled to hear that Kayleigh was able to help you with a same-day fix and that her support made such a difference. It’s fantastic to know she continues to go above and beyond to assist you—she truly is a star! We’ll be sure to pass on your kind words to her and the Leeds depot team.
Thanks again for your continued trust in Northgate!
Take care,
Imogen
Kayleigh Cross is absolute asset to the…
Kayleigh Cross is absolute asset to the Team. She is very efficient, professional. Nothing is a hassle and Kayleigh's attitude is so amazing. Highly recommend!
September 8, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Dominika, thank you so much for your wonderful feedback!
We couldn’t agree more — Kayleigh is truly an asset to our team. It’s fantastic to hear that her efficiency, professionalism, and positive attitude made such a great impression.
We really appreciate your recommendation and look forward to continuing to provide you with excellent service.
Take care,
Imogen
Bev & Kaylee were absolutely amazing to…
Bev & Kaylee were absolutely amazing to deal with, really polite and cheerful. I would highly recommend this branch to everyone I know.
August 15, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi, thank you so much for your wonderful feedback!
Bev and Kaylee will be thrilled to hear your kind words — they always strive to be polite and cheerful, and it’s great to know it made a difference.
We really appreciate your recommendation and look forward to welcoming you back to our branch soon!
Take care,
Imogen
Excellent service we will use you again
Excellent service we will use you again
August 13, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Tony, thank you so much for your positive feedback!
We’re thrilled to hear you had an excellent experience and look forward to assisting you again soon.
Take care,
Imogen
Reply from Northgate Vehicle Hire - Leeds
Hello, thanks for the great shout out!
We’re glad you like the vans — we think they’re pretty cool too! Looking forward to helping you out again soon.
Take care,
Imogen
Excellent service
Excellent service , the lady behind the counter deals with us efficiently every time
August 15, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi there, thank you for your kind words!
We’re delighted to hear that our team member consistently provides you with efficient and excellent service.
We’ll be sure to pass on your compliments to her!
Take care,
Imogen
Reply from Northgate Vehicle Hire - Leeds
Hi Jim, thanks so much for the great feedback!
We’re really glad to hear you had a good experience and we look forward to helping you again in the future.
All the best,
Imogen
Bev and kaylelee at the Leeds…
Bev and kaylelee at the Leeds department were really helpfull and made my experience easy and straightforward
August 14, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Danny, thank you for your kind words!
We’re delighted to hear that Bev and Kaylee at our Leeds department made your experience easy and straightforward. We’ll be sure to share your feedback with them—they’ll be thrilled!
Thanks again for choosing Northgate, and we look forward to helping you again soon.
Take care,
Imogen
The staff were great very helpful…
The staff were great very helpful especially Bev and kaylee on front desk great customer service.
August 14, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Mark, thank you so much for your lovely feedback!
We’re thrilled to hear that Bev and Kaylee provided you with great customer service and were so helpful during your visit.
We’ll be sure to pass on your kind words to them!
Take care,
Imogen
Excellent service
Excellent service, super fast and easy, clean and well kept van! 👍
August 11, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Muaawiyah, thank you for the awesome review!
We’re delighted to hear you found the service fast and easy, and that you liked the cleanliness of the van. Your thumbs-up means a lot to us! 👍
Looking forward to serving you again soon!
Take care,
Imogen
Got recovered from the motorway with a…
Got recovered from the motorway with a puncture. Was taken to the leeds depot and a new tyre was fitted. The whole process took less than 2 hours. Big thanks to sas and everyone working there in leeds
July 29, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Ross, thank you so much for sharing your experience!
We’re really glad we could get you back on the road quickly and that our team at the Leeds depot took great care of you. We’ll be sure to pass your thanks on to SAS and everyone involved.
If you ever need us again, we’re here to help!
Take care,
Imogen
Excellent service
We had a vehicle exchange at the Leeds depot and Julie was a fantastic help, even took the time to clean the new vehicle herself during the swap over due to staff shortages, I was lucky to have such a helpful person. I was very satisfied with the service provide.
July 4, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi there, thank you so much for your kind words!
We’re thrilled to hear that Julie made such a great impression during your vehicle exchange at our Leeds depot. It’s that kind of dedication—especially going the extra mile to clean the vehicle herself—that really shows her commitment to great service.
We’re lucky to have her on the team, and we’re glad you felt the same. Your satisfaction means a lot to us, and we’re always here if you need anything in the future.
Take care,
Imogen
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