Reception staff great, technicians great. Good friendly service & straight talking. The Tech who worked on my vehicle was a good guy. Sorted a courtesy vehicle no problem whilst repairs taking... See more
Company replied
Location
Switch locationBuilding 3 Charnwood Edge Business Park, Syston Road, LE7 4UZ Leicester, Leicestershire, GB
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See what reviewers are saying
I last minute tuned up with vehicle issues, front desk colleagues were on it getting me sorted, dealing primarily with Olivia who got me booked in and then the guys in the workshop turned me around wi... See more
Company replied
Always great service from this team. My company hires from here, so have been up on various occasions throughout the year, both waiting for a service or repair, or swapping vehicles. They're alwa... See more
Company replied
Excellent service from the minute I walked in by the lovely reception lady. Got look at straight away with brilliant communication while I waited in the nice friendly reception with a coffee. Kept me... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Building 3 Charnwood Edge Business Park, Syston Road, LE7 4UZ, Leicester, Leicestershire, United Kingdom
- 0116 246 0212
4.9
Excellent
114 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and polite and efficient
Very helpful and polite and efficient
Would highly recommend
July 22, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leicester
Hi Michael, thank you so much for your kind words!
We’re delighted to hear you found our team helpful, polite, and efficient. Your recommendation means a lot to us!
We look forward to assisting you again in the future.
Take care,
Imogen
Came in today really good service did…
Came in today really good service did it early as arrived early no issues highly recommend
July 30, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leicester
Hi Arthur, thanks so much for your awesome feedback!
We’re happy we could get you sorted quickly and that everything went smoothly. Your recommendation means a lot to us — we really appreciate it!
Looking forward to helping you again whenever you need.
Take care,
Imogen
Always a great service
Always a great service. Nick was very helpful. This was a quick service and this is in a great location. Olivia was warm welcoming with a friendly smile. Will be back for another booking
July 24, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leicester
Hi there, thank you so much for your wonderful feedback!
We're thrilled to hear that Nick provided helpful and efficient service, and that Olivia greeted you with a warm and friendly smile. 😊
It's fantastic to know that our location was convenient for you and that your experience was seamless. We truly appreciate your kind words and look forward to welcoming you back for your next booking!
Take care,
Imogen
Excellent service
Excellent service, and friendly staff. I’ve been renting vans from Northgate for 10-years and it’s hassle-free.
July 21, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leicester
Hi Gary, thank you so much for your kind words and for being a loyal customer for the past 10 years!
We’re thrilled to hear that you find our service hassle-free and that our team has been friendly throughout your rentals. It’s always our goal to make your experience smooth and enjoyable.
We truly appreciate your continued trust in Northgate and look forward to supporting your van rental needs for many more years to come!
Take care,
Imogen
Great service very helpful....way…
Great service very helpful....way better than derby branch .....olivia was a great very helpfull
July 16, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leicester
Hi Elliot, thank you for your lovely feedback!
We’re delighted to hear you enjoyed the atmosphere and felt well informed throughout your service. Keeping our customers updated is really important to us.
We look forward to helping you again in the future!
Take care,
Imogen
Nick and Richard were superb on leasing…
Nick and Richard were superb on leasing the superb.
Couldn't ask for a better service.
Thanks guys
June 20, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leicester
Thank you so much for your 5-star feedback, Haider! We’re delighted to hear that Nick and Richard provided you with superb service. We’ll be sure to pass on your compliments to them — they’ll be thrilled to hear this!
Thanks again for choosing Northgate. We look forward to seeing you again soon!
Take care,
Emma
Brilliant service after being let down…
Brilliant service after being let down buy the Milton Keynes branch. The Leicester branch actually fixed my van rather than just clearing the fault and saying it’s fixed like Milton Keynes. Will be coming back to this branch from now on. Good customer service. Very impressed.
May 23, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leicester
Hi there, thank you for sharing your experience with us.
We’re really pleased to hear that our Leicester team was able to properly fix your van and provide the service you deserve. We understand how frustrating it can be when things aren’t resolved the first time, and we’re glad we could make it right for you.
We look forward to welcoming you back to the Leicester branch anytime — thanks again for your kind words and trust!
Take care,
Imogen Hardy
Got a service at Leicester branch and…
Got a service at Leicester branch and was very happy with the service the staff was very helpful
May 22, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leicester
Hi Jamey, thank you so much for your wonderful feedback!
We're thrilled to hear that you had a positive experience at our Leicester branch and that our team made you feel welcome.😊 Providing exceptional service is our top priority, and it's heartening to know that our staff's helpfulness stood out during your visit.
If there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We look forward to welcoming you back soon!
Take care,
Imogen
Visited Leicester polite staff made us…
Visited Leicester polite staff made us feel welcome
May 22, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leicester
Hi Geoff, thank you so much for your kind words!
We're delighted to hear that you felt so welcome during your visit to our Leicester branch. 😊
Creating a friendly and inviting atmosphere is something we truly value, and it's heartening to know that our team's efforts made a positive impression on you.
If there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We look forward to welcoming you back soon!
Take care,
Imogen
Visited Leicester branch today great…
Visited Leicester branch today great service really friendly staff would recommend
May 15, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leicester
Hi Richard, thank you so much for your kind words!
We're thrilled to hear you had a great experience at our Leicester branch. Our team works hard to provide friendly and helpful service, and it's wonderful to know it made an impact.
We truly appreciate your recommendation and look forward to welcoming you again soon!
Take care,
Imogen
Just visited the leicester branch
Just visited the leicester branch, got to say really helpful nick and Olivia, nothing was to much trouble would definetly visit again..keep up the good work
May 15, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leicester
Hi Christopher, thank you so much for your fantastic review!
We're so glad to hear that Nick and Olivia were able to assist you and make your visit a positive one. We’ll be sure to pass along your kind words to them! We can’t wait to welcome you back again soon.
Thanks for choosing us, and we'll keep up the good work! 😊
Take care,
Imogen
Visited Leicester today staff very…
Visited Leicester today staff very friendly and helpful Nick just goes above and beyond recommend Leicester Northgate to anybody
May 13, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leicester
Hi Chris, thank you so much for your 54 star review!
We are so pleased to hear that Nick and the team at our Leicester branch were able to provide you with excellent customer service which is what we take pride in the most!
We really appreciate your review and look forward to working with you long into the future! 🙂
Take care,
Imogen
Fantastic service from all the staff…
Fantastic service from all the staff very helpful and and with a great attitude and smiles all round 😊
May 12, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leicester
Hi Neil, thank you so much for your kind words! 😊
We're thrilled to hear that you had such a positive experience with our team. We always strive to offer friendly and helpful service, and it's wonderful to know that our efforts made a difference.
Your feedback means a lot to us, and we look forward to welcoming you back soon!
Take care,
Imogen
Reply from Northgate Vehicle Hire - Leicester
Hello, thank you for your kind review!
We're so glad to hear you had a positive experience with us. Our team always aims to provide friendly and efficient service, and we appreciate your feedback.
Looking forward to serving you again!
Take care,
Imogen
Great new work station installed in the…
Great new work station installed in the customer area makes waiting and working so much more comfortable, Well done!
March 28, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leicester
Thank you for your feedback!
We're glad to hear that the new workstation has made your experience more comfortable.
We always strive to improve our facilities for our customers. Hope to see you again soon! 😊
Thank you for choosing Northgate.
Take Care,
Beth
Fantastic service
Fantastic service, very efficient and friendly staff, by far the best branch I've used! Very highly recommended!!
March 27, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leicester
Thank you for your amazing feedback!
We're thrilled to hear that you had such a fantastic experience and that our team provided efficient and friendly service. It's great to know we're your top branch!
We truly appreciate your recommendation and look forward to serving you again in the future. 🚗
Thank you for choosing Northgate.
Take Care,
Beth
Was provided great service by Nick and…
Was provided great service by Nick and the rest of the team. Quick turn around and would highly recommend using north gate.
March 26, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leicester
Thank you for your kind words and for taking the time to share your experience with us.
We're delighted to hear that Nick and our team provided you with great service and a quick turnaround.
Your recommendation means a lot to us, and we look forward to welcoming you back again in the future.
Take Care,
Beth
Fast and quick
Fast and quick, Mick on reception is a top man a credit to the company, new van as old one has problems .
March 25, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leicester
Thank you for sharing your positive experience with us.
We're delighted to hear that you received prompt service and that Mick at reception provided exceptional assistance.
Ensuring our customers have reliable vehicles is a top priority, and we're glad we could address the issues with your previous van by providing a new one.
Thank you choosing Northgate.
Take Care,
Beth
Always helpful and quite fast and…
Always helpful and quite fast and sorting whatever the problem is . Staff on desk very friendly and helpful
March 24, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leicester
Thank you for your kind words and positive feedback.
We are delighted to hear that our staff have been helpful and efficient in addressing your concerns, and that you've found our desk team to be friendly and supportive.
We appreciate your comments and look forward to welcoming you back in the future.
Take Care,
Beth
Good experience
Good experience, nice and quick service, was just a engine warning light issue and it we were straight in and out
March 24, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leicester
Thank you for sharing your positive experience with us.
We're thrilled to hear that our team provided you with prompt and efficient service, especially in addressing the engine warning light issue.
Ensuring your vehicle's safety and your peace of mind is our top priority and its wonderful to see this has been reflected in your feedback.
Thank you for choosing Northgate.
Take Care,
Beth
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