I had a lovely experience dealing with the vehicle that needed repairs here. I was served by a gentleman called steve who showed incredible hospitality and really took care of what needed to be done!... See more
Company replied
Location
Switch locationBurners Lane South, Kiln Farm, MK11 3LT Milton Keynes, Buckinghamshire, GB
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See what reviewers are saying
I’ve received above n beyond service recently at Northgate kiln farm a lovely lady called Corrine, whom has helped me numerous times to organise me with a rental an keep me on the road with busy wo... See more
Company replied
I was running late to pickup a vehicle to move to a NVH client and Zip and his assistant very kindly stayed back 10mins to wait for my arrival. Not only that, because the vehicle’s battery was pretty... See more
Company replied
Freddie at Northgate Milton Keynes went above and Beyond working through his lunch to make sure we got our van back so we could get back to delivering life saving medication around the local communit... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Burners Lane South, Kiln Farm, MK11 3LT, Milton Keynes, Buckinghamshire, United Kingdom
- 01908 264747
4.3
Excellent
80 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Chris from MK branch. Great service.
Sales manager Chris, went above and beyond to help out. Called customer service then called Banbury and no one got back to me. Chris from MK branch called me up and offered me a better vehicle to suit my needs. Was quick easy and stress free. Top bloke. Definitely highly recommended.
September 6, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you for your kind words, Tony!
Its disappointing to hear that no one got back to you at Banbury, but I am delighted to hear that you received fantastic customer service from Chris at the depot in Milton Keynes and he managed to locate a more suitable vehicle for you.
Providing excellent customer service is a top priority for us, and we appreciate your lovely feedback about Chris.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Great service!!
Great service!!! very helpful and friendly staff!! highly recommended!!!
September 4, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you for sharing your positive experience with us, Roger.
We appreciate your kind words about the staff at Milton Keynes.
At Northgate, we take pride in our team's dedication to excellent service, and it's wonderful to see that reflected in your feedback.
The team at the Milton Keynes branch will be thrilled to see your glowing review.
Take care,
Beth Kell
Helpful, professional
Helpful, issue with previous van. Front desk were good in getting the mechanics to have a look and find a solution.
Front desk professional/helpful.
Mechanics good service/professional
June 11, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you for sharing your feedback with us!
We're glad to hear that our front desk staff were professional and helpful in addressing the issue with your previous van, and that our mechanics provided good service and were professional in finding a solution.
Your satisfaction is our priority, and we're pleased that we could assist you.
Take care,
Laura
Fantastic service
Customer service is always great!
Staff are always helpful, Polite and professional.
Makes looking after our fleet a great experience
June 11, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Hey Dave,
Thank you for your fantastic review! We're delighted to hear that our customer service consistently meets your expectations and that our staff's helpfulness, politeness, and professionalism make managing your fleet a great experience.
Your positive feedback means a lot to us and we appreciate your continued trust in Northgate.
Take care,
Laura
Great team & support
Great team, help us out with two vehicles; one welfare van and one minibus. The whole team at MK couldn't have been more helpful and professional. The vehicles were excellent.
June 7, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Hi Laurence, thank you so much for your 5 star review!
It is very pleasing to hear that the team at MK were able to assist you with your vehicles. I can assure you they will be thrilled to hear about your experience!
We look forward to working with you long into the future.
Take care,
Imogen
Amazing service!
We hired 2 vehicles from the Milton Keynes site and the experience was incredible.
They sourced 2 vehicles for an event for us and they were perfect.
Both vehicles were immaculate and exactly as described.
Thanks to all of the team for the service! We will definitely be using you again
June 10, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Hi Darren, thank you so much for your 5 star review!
It is very pleasing to hear that your vehicles were satisfactory for you! We always strive to make sure our vehicles are at a perfect standard before being put on hire with our customers. I can assure you the team at MK will be thrilled to hear about your experience.
We look forward to working with you long into the future.
Take care,
Imogen
Freddie at Northgate Milton Keynes went…
Freddie at Northgate Milton Keynes went above and Beyond working through his lunch to make sure we got our van back so we could get back to delivering life saving medication around the local community Freddie your a Credit to Northgate keep up the great work.
Thanks from a grateful team at Boots.
April 19, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Hi Dave, thank you so much for your 5 star review!
We are so pleased to hear that you received the service that we strive to deliver! Here at Northgate we love to hear your positive feedback, so I can assure you Freddie and the team at Milton Keynes will be thrilled to hear about your experience.
We look forward to working with you long into the future.
Take care,
Imogen
I’ve received above n beyond service…
I’ve received above n beyond service recently at Northgate kiln farm a lovely lady called Corrine, whom has helped me numerous times to organise me with a rental an keep me on the road with busy work ahead
Always efficient polite an reliable when I come to Northgate and have been served by this lady
Pleased with the service an help I receive from Corrine on multiple occasions 5 STAR
March 22, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that Corrine has consistently provided you with exceptional service. Ensuring that our customers stay on the road, especially during busy work periods, is always our priority.
We greatly appreciate your recognition of Corrine's efficiency, politeness, and reliability. She is a valued member of our team, and we will be sure to pass along your compliments to her.
Thank you for choosing Northgate!
Take care,
Laura
Great service as always from the Milton…
Great service as always from the Milton Keynes branch.
Engineer Del kept me up to date with the vehicle and carried out all the work.
Thanks to all the staff
March 21, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for taking the time to leave such great feedback for our Milton Keynes branch, Shane.
It is a pleasure to see what a positive experience you've had with our Milton Keynes branch, and I am sure that the team there, and Del in particular, will be delighted by your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
No complaints from me. Will use again
Up to date and concise information provided by Dave who assisted with the booking, organising the parts for my car. Kris the service technician made me aware of some problems, which were resolved quickly. Thanks guys
January 6, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for taking the time to leave such an encouraging review, Georgina
It is great to see what a positive experience you've had with our Milton Keynes branch, ad I am sure that Dave, Kris and the remainder of the team will be over the moon with your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Very helpful and explained everything…
Very helpful and explained everything and a swift service
March 14, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for taking the time to leave your feedback, Rob. It is a pleasure to see that your experience with our Milton Keynes branch has been such a positive one. I am sure that the team there will be thrilled to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Welcomed into the business by counter…
Welcomed into the business by counter staff.
Side van door not locking.
Repaired inside an hour
Brilliant
March 12, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
We are happy to hear that your van has been fixed and back on the road in a short time. Our Milton Keynes branch are an asset to Northgate.
Thank you for your feedback.
Take care
Zuzana
NORTHGATE MK… great branch
NORTHGATE MK… great branch, I deal with all the team here on a daily basis, and they all go above and beyond for our drivers and all 32 vehicles, (Idealbathrooms) Massive Thank you to Sally, Jonathan, Sandra, Del, Simon, Colin Chris, Corrine, to many names to mention them all, the engineers, rentals, the front desk, literally everyone across the 10yrs I’ve been going there are super helpful and welcoming thank you all for you’re continued support, I’ve used many rental companies nothing comes close to NORTHGATE mk
March 5, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you for your lovely feedback James!
We strive to provide a seamless experience for our valued customers and I am delighted to hear that Sally, Jonathan, Sandra, Del, Simon, Colin Chris, Corrine, and the rest of the staff at Milton Keynes did exactly that!
It's always nice to hear about experiences like yours where dedicated individuals go the extra mile to assist customers, i am so pleased to see we have provided you with such a fantastic service over the years and we really appreciate your loyalty as customer.
If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We're here to provide excellent service and support for all your vehicle needs.
Thank you for choosing Northgate.
Take care,
Beth Kell
Great service from the front of house…
Great service from the front of house Sandra, corrine and technician Del and Joe. Many thanks
March 1, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for taking the time to leave such an encouraging review, Tony. I am sure that Sandra, Corrine, Del and Joe, as well as the rest of the team at Milton Keynes will be so pleased by your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Really great service
Really great service, all the staff are very nice and attentive.
February 21, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for taking the time to leave such a great review, Jake.
It is a pleasure to see that your experience with our Milton Keynes branch has been such a positive one. I am sure that the team there will be over the moon with your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Great Service
February 8, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thanks Kerry, we are so pleased to hear that you have had great service provided by our Milton Keynes Team. It is always a pleasure assisting our customers and ensuring their business needs are met.
Take care,
Laura Griffiths
Absolute fabulous service
Absolute fabulous service, best Northgate around!
And a huge thank you to Sally who kept us up to date throughout the whole process.
February 5, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for taking the time to leave such a fabulous review.
It is great to see what a positive experience you have had with our Milton Keynes branch and Sally in particular. I am sure that the whole team there will be ecstatic to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for taking the time to leave your kind words, Jamil. I am certain that Del and the rest of the team at Milton Keynes will be so happy to see your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Highly recommended
Just wanting to pass my thanks to Steve, Sandra and Corrine at MK branch for making the hire process a fab experience with an impeccable vehicle. Fast check out and check in and nothing was too much trouble. Thanks Team MK
February 9, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for taking the time to leave such a fabulous review, Fay.
It is a pleasure to see that your experience with our Milton Keynes branch and I am certain that Steve, Sandra, Corrine and the rest of the team will be over the moon to see your kind words.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Sally @MK branch fantastic service and…
Sally @MK branch fantastic service and attention to getting things sorted asap!
February 8, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for taking the time to leave such a fantastic review, Logan.
What a pleasure to see Sally receiving such praise and I am certain it is well deserved. I'm sure Sally will be over the moon to see your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
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