Took van to Portsmouth branch for service and few other things. Absolutely faultless service from Robbie in the service department, kept me in the loop with everything going on while I waited in recep... See more
Company replied
Blueprint Industrial Estate, Dundas Spur, PO3 5QA Portsmouth, Hampshire, GB
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Took van to Portsmouth branch for service and few other things. Absolutely faultless service from Robbie in the service department, kept me in the loop with everything going on while I waited in recep... See more
Company replied
Have used Northgate for long term hire for the past 10 years and recently collected a new van. The switch over process was very easy, I filled in some paperwork and once everything was in order we... See more
Company replied
Had the van serviced. Staff were kind and helpful. They run through everything and updated me regularly while I waited in there reception which had comfortable seating areas and free hot beverages mac... See more
Company replied
Couldn’t have been dealt with any better. Kept updating me throughout the process. Offered refreshments as soon as I walked through the door. Very friendly staff members throughout. Colin southern hou... See more
Company replied
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
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Blueprint Industrial Estate, Dundas Spur, PO3 5QA, Portsmouth, Hampshire, United Kingdom
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Great customer service. Friendly and professional. The team at Northgate are always a pleasure to deal with.

Reply from Northgate Vehicle Hire - Portsmouth
I would like to say how impressed I was with Olivia the lady in reception. Due to a little mixup which could have got awkward if others had dealt with it. Olivia was very helpful and kept cool all the time. Well done Olivia

Reply from Northgate Vehicle Hire - Portsmouth
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