Northgate Vehicle Hire - Portsmouth Reviews 

67
TrustScore 5 out of 5

4.8

Blueprint Industrial Estate, Dundas Spur, PO3 5QA Portsmouth, Hampshire, GB


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Rated 5 out of 5 stars

Took van to Portsmouth branch for service and few other things. Absolutely faultless service from Robbie in the service department, kept me in the loop with everything going on while I waited in recep... See more

Company replied

Rated 5 out of 5 stars

Have used Northgate for long term hire for the past 10 years and recently collected a new van. The switch over process was very easy, I filled in some paperwork and once everything was in order we... See more

Company replied

Rated 5 out of 5 stars

Had the van serviced. Staff were kind and helpful. They run through everything and updated me regularly while I waited in there reception which had comfortable seating areas and free hot beverages mac... See more

Company replied

Rated 5 out of 5 stars

Couldn’t have been dealt with any better. Kept updating me throughout the process. Offered refreshments as soon as I walked through the door. Very friendly staff members throughout. Colin southern hou... See more

Company replied


Company details

  1. Van Rental Agency

Information provided by various external sources

With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk

Northgate Vehicle Hire

Written by the company

Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.

Contact info

  • Blueprint Industrial Estate, Dundas Spur, PO3 5QA, Portsmouth, Hampshire, United Kingdom

  • 023 9262 1600

4.8

Excellent

TrustScore 5 out of 5

67 reviews

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No recent history of asking for reviews

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4.8

All reviews

(67)

1,487 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Great customer service. Friendly and professional. The team at Northgate are always a pleasure to deal with.

November 29, 2023
Unprompted review
Northgate Vehicle Hire - Portsmouth logo

Reply from Northgate Vehicle Hire - Portsmouth

Hello,

Thank you for your positive feedback! We're delighted to hear that you had a friendly and professional experience with us.

If you ever need assistance or have any more feedback to share, please don't hesitate to reach out. We're here to ensure that your experiences with us remain excellent.

Thank you for choosing our services and for taking the time to let us know about your positive experience.

Take care,

Beth Kell

Rated 5 out of 5 stars

I would like to say how impressed I was…

I would like to say how impressed I was with Olivia the lady in reception. Due to a little mixup which could have got awkward if others had dealt with it. Olivia was very helpful and kept cool all the time. Well done Olivia

July 21, 2022
Unprompted review
Northgate Vehicle Hire - Portsmouth logo

Reply from Northgate Vehicle Hire - Portsmouth

Thank you for taking the time to leave us your amazing feedback, Peter. Providing our customers a 5-star service is the very heart of what we do. I will pass your remarks onto Olivia, who will no doubt be over the moon to see them.

If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.

Take care.

Simon Cort

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