What great experience went into my local Northgate to book my hire van in to have slow puncture repair. Reception team and Jordan the engineer arranged for the repair to be done straight away.... See more
Company replied
Location
Switch locationNorflex House Sheffield Airport Business Park, Europa Link, S9 1XU Sheffield, South Yorkshire, GB
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Dropped into Northgate Sheffield without a booking and was served by Jo, Jo quickly had Jordan (Vehicle Tech) take a look at my issue within a couple of minutes. No complaints, always well look... See more
Company replied
When arriving at the front desk. We were met by Martin with a pleasant greeting. After explaining our situation after our van broke down. He swiftly assisted us with acquiring a new van that met our n... See more
Company replied
Was greeted by MK who dropped replacement vehicle off for me, he was very thorough and polite and explained everything to me before leaving great service with a smile
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Norflex House Sheffield Airport Business Park, Europa Link, S9 1XU, Sheffield, South Yorkshire, United Kingdom
- 0114 243 5888
4.9
Excellent
340 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Northgate Vehicle Hire - Sheffield
Hi Dalton, thank you for your kind review!
We're so pleased to hear that Martin gave you such a warm welcome. Providing a friendly and positive experience from the moment our customers arrive is something we take great pride in, and we're delighted that Martin made such a great impression.
We'll be sure to pass your kind words on to him. We really appreciate your feedback and look forward to welcoming you again in the future!
Take care,
Imogen
What great experience went into my…
What great experience went into my local Northgate to book my hire van in to have slow puncture repair. Reception team and Jordan the engineer arranged for the repair to be done straight away.
Thanks Northgate what lovely experience.
Thanks Jordon
Regards
Troy
July 28, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Troy, thank you, Troy, for taking the time to leave such a wonderful review.
We're delighted to hear that you had such a great experience at your local Northgate branch. It's fantastic to know that our reception team and Jordan were able to arrange your puncture repair straight away and get you back on the road quickly.
We'll be sure to pass your kind words on to Jordan and the team—they'll be thrilled to hear your feedback.
Thanks again for choosing Northgate, and we look forward to helping you again in the future!
Take care,
Imogen
Reply from Northgate Vehicle Hire - Sheffield
Hi Adam, thank you for your fantastic review!
We're so pleased to hear you received top-notch service. Providing a great experience for every customer is what we strive for, and your kind words mean a lot to the team.
We really appreciate your support and look forward to welcoming you again soon!
Take care,
Imogen
Used northgate for a long while and…
Used northgate for a long while and there service is flawless and staff are very polite and helpful
Highly recommend hire company to use
July 23, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hello George, thank you for your fantastic 5-star review!
We're thrilled to hear you've had such a positive experience with us over the years 😊 It's great to know that you've consistently received excellent service and found our team polite, helpful and professional.
Your recommendation means a lot to us, and we're grateful for your continued trust and support. 👏
We look forward to assisting you for many more years to come!
Take care,
Emma
Martin dealt with me while I took my…
Martin dealt with me while I took my vehicle for MOT and he was very professional and friendly. Would give him a 5 stars for the service and fridliness.
July 16, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Billy, thank you for taking the time to leave us such a lovely review!
We're so pleased to hear that Martin provided you with professional and friendly service during your MOT. Your kind words and 5-star rating mean a great deal, and we'll be sure to pass your feedback on to Martin.
We really appreciate your support and look forward to welcoming you back in the future!
Take care,
Imogen
Staff
Was greeted by MK who dropped replacement vehicle off for me, he was very thorough and polite and explained everything to me before leaving great service with a smile
July 17, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi June, thank you so much for your wonderful review!
We're delighted to hear that MK made such a positive impression. It's great to know he was thorough, polite, and took the time to explain everything before leaving. We'll be sure to pass your kind words on to him—they'll mean a lot.
Thank you for choosing us, and we look forward to helping you again in the future!
Take care,
Imogen
Quickly sorted me out with a…
Quickly sorted me out with a replacement vehicle, with chevrons and beacons
July 17, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Joe, thank you for your great review!
We're delighted to hear that our team was able to get you into a replacement vehicle with the required chevrons and beacons quickly, helping to minimise any disruption. Providing a fast and efficient service is what we aim for, so it's fantastic to know we delivered.
We really appreciate your feedback and look forward to helping you again whenever you need us.
Take care,
Imogen
Brilliant service by Jo at reception…
Brilliant service by Jo at reception went above and beyond to help out thank you
July 15, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Michael, thank you so much for your fantastic 5-star review!
We're delighted to hear that Jo provided such brilliant service anwent above and beyond to help. We'll be sure to pass on your kind words—she'll be thrilled to know her efforts made such a positive difference.
Thank you for taking the time to share your experience. We really appreciate your feedback and look forward to welcoming you again in the future!
Take care,
Imogen
Very good customer service
Very accommodating when i missed my previous appointment. Was served by Martin at the front desk, very lovely gentleman.
My repair was very quick.
July 14, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Alys, thank you so much for your kind review!
We're delighted to hear that we could accommodate you after you missed your previous appointment.
We'll be sure to pass your lovely comments on to Martin—he'll be pleased to know he made such a positive impression. It's also great to hear that your repair was completed quickly.
We really appreciate your feedback and look forward to welcoming you again in the future!
Take care,
Imogen
Reply from Northgate Vehicle Hire - Sheffield
Hi Connor, thank you for your great review!
We’re delighted to hear that you received very good service from our team.
Your feedback is greatly appreciated, and we look forward to assisting you again in the future.
Thank you for choosing Northgate!
Take care,
Imogen
The staff are friendly and have looked…
The staff are friendly and have looked after me while waiting for my van to be serviced.
June 26, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Dan, thank you for your lovely review!
We’re delighted to hear that our team made you feel welcome and looked after you while your van was being serviced.
Providing a friendly and comfortable experience for our customers is something we take great pride in, so it’s wonderful to know this was reflected in your visit.
Thank you for taking the time to share your feedback, and we look forward to assisting you again in the future!
Take care,
Imogen
Always a great experience at Sheffield…
Always a great experience at Sheffield Emma was on the ball as always thanks Sheffield
June 26, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Tony, thank you for your fantastic review!
We’re delighted to hear that you always have a great experience at our Sheffield branch.
It’s wonderful to know that Emma was on the ball as always and helped make your visit another positive one. We’ll be sure to pass your kind feedback on to her and the rest of the Sheffield team.
Thank you for your continued support, and we look forward to welcoming you again soon!
Take care,
Imogen
Northgate Sheffield (Positive ++++)
Dropped into Northgate Sheffield without a booking and was served by Jo, Jo quickly had Jordan (Vehicle Tech) take a look at my issue within a couple of minutes.
No complaints, always well looked after here, staff are friendly and can’t do enough to help.
June 18, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Jonathan, Thank you for your great review! We're delighted to hear that your visit to our Sheffield branch was such a positive experience.
It's fantastic that Jo was able to quickly arrange for Jordan to look at your issue and get you seen within minutes. We’re also really pleased to know you consistently feel well looked after by the team and that they’re friendly, helpful, and always ready to get things sorted promptly.
We truly appreciate you taking the time to share your feedback and look forward to seeing you again in the future!
Take care,
Imogen
Jo at the Sheffield Branch was really…
Jo at the Sheffield Branch was really helpful, smooth process and great service
June 18, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Tom, thank you for your wonderful review!
We're delighted to hear that Jo at our Sheffield branch was so helpful and that you experienced a smooth process from start to finish.
Providing great service and making things as easy as possible for our customers is exactly what we strive for, so it's fantastic to know this was reflected in your experience.
We'll be sure to pass on your kind feedback to Jo. Thank you for taking the time to share your review, and we look forward to assisting you again in the future!
Take care,
Imogen
Very friendly staff
Very friendly staff
Reliable I will be using them again
Thank you Martin
June 2, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you so much for your lovely review, Edward!
It’s great to hear that you found our team friendly and dependable — that’s exactly the experience we aim to provide. We really appreciate your feedback and look forward to supporting you again in the future. 🌟👏
Thanks again for taking the time to share your thoughts!
Take care,
Emma
Great friendly polite staff reception…
Great friendly polite staff reception clean 👌 Martin was very professional.
June 3, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Nick, thank you for your lovely review!
We're delighted to hear that you found our team friendly, polite, and welcoming, and that the reception area met your expectations. It's especially great to know that Martin provided a professional service and made a positive impression. We'll be sure to pass on your kind feedback to him.
Thanks again for taking the time to share your experience!
Take care,
Imogen
Came over to northgate to get my rear camara fixed
Came over to northgate to get my rear camera fixed. I was seen and served by martin on the desk who was polite and helpfull. Martin offered me a hot drink straight away and then take my details for the vehical. Smooth, reliable and freindly.
May 27, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Paul, thank you, Paul, for your fantastic review!
We’re delighted to hear that Martin looked after you so well while getting your rear camera fixed. It’s great to know he made you feel welcome and provided polite, helpful service throughout your visit. We’ll be sure to pass your kind words on to him.
We really appreciate your feedback and are pleased you found the experience smooth, reliable, and friendly!
Take care,
Imogen
The sheffield team was polite and…
The sheffield team was polite and helpful and organise my replacement vehicle quickly
May 27, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Paul, thank you for your kind review!
We’re so pleased to hear that the Sheffield team were polite, helpful, and able to organise your replacement vehicle quickly.
We really appreciate your feedback and are glad we could get everything sorted smoothly for you!
Take care,
Imogen
Very welcoming in gave me professional…
Very welcoming in gave me professional service for returning the hire vehicle friendly personnel with all aspects of customer service.
Jo and martin helped out lots.
May 7, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi there, thank you for your kind review!
We’re so pleased to hear you felt welcomed and received professional service when returning your hire vehicle. Jo and Martin will be thrilled to know they made your experience a positive one with their friendly and helpful approach.
We really appreciate your feedback and hope to see you again in the future!
Take care,
Imogen
Martin & Jo are amazing at their job…
Martin & Jo are amazing at their job also very friendly every time I visit with my work van
April 16, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Lisa, thanks so much for the great review!
We're really pleased to hear that Martin & Jo have made such a positive impression. They’ll be delighted to know their friendly service and hard work are appreciated.
We always look forward to seeing you and your work van — thanks again for your continued support!
Take care,
Imogen
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