Great service from a friendly team of individuals, special mention to Jo who has kept me up to date with all work carried out. And great fast turnaround from workshop team would highly recommend
Company replied
Location
Switch locationNorflex House Sheffield Airport Business Park, Europa Link, S9 1XU Sheffield, South Yorkshire, GB
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See what reviewers are saying
Been dealing with Sheffield for a number of years now, all the team both Rental and Workshop are excellent, but especially Emily. Nothings to much trouble, and always finds a solution to a problem no... See more
Company replied
What great experience went into my local Northgate to book my hire van in to have slow puncture repair. Reception team and Jordan the engineer arranged for the repair to be done straight away.... See more
Company replied
Was quick and simple to drop off the hired van. We even got given some free coffees while the van was checked over. Jo on reception was especially friendly and helpful when we arrived
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Norflex House Sheffield Airport Business Park, Europa Link, S9 1XU, Sheffield, South Yorkshire, United Kingdom
- 0114 243 5888
4.9
Excellent
358 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Looked after me very well.
Looked after me very well.
Quick turnaround
January 2, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you for your kind words!
We're so pleased to hear that you felt well looked after and experienced a quick turnaround.
Providing excellent service is always our priority, and it’s great to know we met your expectations.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Spot on as ever
Spot on as ever. Friendly team always willing to help.
December 31, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you so much for your lovely review, Christopher!
We are absolutely delighted to hear that you always have an excellent experience with our team in Sheffield.
Your feedback means a lot to us, and we truly appreciate your support.
Thank you for choosing Northgate and Happy New Year ✨
Take Care,
Beth Kell
Excellent customer service
Excellent customer service. Very helpful. Martin friendly. Staff friendly.
December 31, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you so much for your kind words, Chris!
We’re thrilled to hear that you had an excellent experience and found our team, especially Martin, to be friendly and helpful.
Your feedback means a lot to us and will be shared with the team as i am sure they will be delighted with your comments.
Thank you for choosing Northgate and Happy New Year✨
Take Care,
Beth Kell
Reply from Northgate Vehicle Hire - Sheffield
Thank you for leaving us a 5* review Janos!
I’m so pleased to hear you had a positive experience with our Sheffield team and you were provided with the high quality service which we aim to deliver.
I’ll make sure to pass on your appreciation to the team at Sheffield.
Thank you for choosing Northgate.
Have a Happy New Year! ✨
Beth Kell
Friendly delivery drivers
Friendly delivery drivers. Great car, great service. Thanks for delivering my hire car today.
December 27, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you so much for your kind words, Stephen!
I’m delighted to hear you had a positive experience with our delivery drivers and that you’re happy with the car and service from the Sheffield branch.
It’s always our goal to provide a seamless and friendly experience, and your feedback means a lot to us.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Friendly service and prompt delivery
Prompt delivery. Friendly driver who brought the car. Communication great
December 19, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you for taking the time to leave us a review Nicola!
We’re thrilled to hear that your delivery was prompt, the driver was friendly, and the communication met your expectations.
Providing a seamless and positive experience is always our goal, and your kind words mean a lot to our team.
We look forward to serving you even better in the future!
Take Care and have a lovely Christmas 🎅⛄🦌
Beth
Excellent srvice by Emma
Excellent srvice by Emma, appointmnet booked and on time for some new tyres, in and out in half an hour
December 19, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you for your 5* review, Craig!
We’re delighted to hear that Emma provided you with excellent service and ensured your appointment was on time.
It’s great to know that your tyre replacement was completed so efficiently, allowing you to be in and out within half an hour.
We’ll be sure to pass along your kind words to Emma and the team.
Thank you for choosing Northgate, have a wonderful Christmas!
Take Care,
Beth
Reply from Northgate Vehicle Hire - Sheffield
Thank you for your kind words, Robert!
We’re so pleased to hear that you had a really good experience at our Sheffield branch.
Your feedback is greatly appreciated, and we look forward to assisting you again in the future.
Thank you for choosing Northgate.
Take Care,
Beth
Welcomed and very quick
December 13, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you for taking the time to leave your positive feedback.
Providing a 5* service to our customers is what we aim to do and Its wonderful to hear this has been demonstrated by the team at the Sheffield branch.
I am sure the team will be delighted with your comments.
Thank you for choosing Northgate!
Take Care,
Beth Kell
Slight communication issue regarding…
Slight communication issue regarding vehicle off hire but good otherwise
December 12, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you for your feedback, Mark!
We’re sorry to hear about the communication issue you experienced with our Sheffield branch, this is not the service we aim to deliver.
It's great to hear that we managed to improve the service and the rest of your experience was positive.
We appreciate your comments and will take them on board to improve and ensure an even smoother service in the future.
Thank you for choosing Northgate.
Take Care,
Beth
Very friendly with customers care,free…
Very friendly with customers care,free coffee nice, very efficient
December 12, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you for your wonderful feedback, Kerry!
We're so glad you found our team friendly and enjoyed the free coffee.
Providing efficient service and great customer care is always our goal.
We look forward to seeing you again soon! ☕😊
Take Care,
Beth Kell
Good and fast will return thanks
December 12, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you for your kind words, Rob!
We're delighted to hear you had a good and efficient experience with us.
We look forward to welcoming you back in the future! 😊
Thank you for choosing Northgate.
Take Care,
Beth Kell
Great service by Emma
December 9, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you so much for your 5* review, Nathan!
We are delighted to hear that you had an excellent experience with our team in Sheffield.
Your feedback means a lot to us, and we truly appreciate your support.
Thank you for choosing Northgate.
Have a lovely Christmas 🎅
Take Care,
Beth Kell
Great customer service from emma
December 9, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you so much for your lovely review, Mason!
We are delighted to hear that you experienced great customer service from our fantastic team at Sheffield.
Providing 5* service is our top priority, and we're thrilled to know that our team's efforts have made a positive impact on your experience.
I am sure Emma and the team will be really happy with your feedback!
Thank you for choosing Northgate.
Have a lovely Christmas 🎅
Take Care,
Beth Kell
Very Welcoming when I turned up and…
Very Welcoming when I turned up and helpful got me checked in and a coffee while I was waiting. Would highly recommend them.
December 9, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you so much for taking the time to leave such an excellent review, Stephen.
It is great to see that your experience with Northgate has been such a positive one.
I am sure the team will be thrilled to see your comments.
Thank you for choosing Northgate.
Have a lovely Christmas 🎅
Take Care,
Beth Kell
Take Care,
Excellent Customer Service
I turned up at the Depot at 16.30 on a Friday. As my van leaking fumes from the engine bay, two tyres kept deflating,one headlight was out and wipers needed changing. The mechanis were quick to resolve the issues and by 17.15. I was driving out. The team was friendly and i would recommend anyone wanting to us this company as they are always there to help you out.
December 6, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you for sharing your 5* experience, Dumi.
We're so glad our team was able to address all the issues with your van so efficiently, especially on a Friday afternoon.
It's great to hear you found the mechanics friendly and helpful.
Your recommendation means a lot to us, and we look forward to continuing to provide excellent service in the future!
Thank you for choosing Northgate.
Have a lovely Christmas! 🎅
Take Care,
Beth Kell
Jordan was very helping in rectifying a…
Jordan was very helping in rectifying a puncture I had on the vehicle
December 6, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Nathan,
We are so pleased to hear that you had excellent customer service from our team at Sheffield.
It is always our pleasure to provide a fast and seamless service to our amazing customers.
We really appreciate your feedback!
Have a fabulous Christmas! 🎅
Take care,
Beth Kell
Went for a service of my work van
Went for a service of my work van, was in and out within an hour and the office staff were helpful and a good chat.
December 6, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you for sharing your experience of your visit to the Sheffield branch!
We’re so pleased to hear that your service was completed so efficiently and that the office staff made your visit enjoyable.
We really appreciate your kind words and look forward to welcoming you again in the future!
Thank you for choosing Northgate.
Have a lovely Christmas ⛄
Take Care,
Beth Kell
First Class service.
The speed of any servicing or repairs.
This reduces lost work time on my behalf.
December 5, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you for your5* review Andy!
We’re glad to hear that our quick servicing and repairs have helped minimize lost work time for you.
Ensuring our customers can get back on the road as soon as possible is a top priority for us.
We appreciate your support and look forward to welcoming you back in the future.
Thank you for choosing Northgate.
Have a fantastic Christmas 🎅
Take Care,
Beth Kell
Excellent desk service from Martin and…
Excellent desk service from Martin and Emma was sorted out straight away would highly recommend.
December 4, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you for your kind words, Garry!
We're delighted to hear that Martin and Emma provided excellent desk service and got everything sorted for you so efficiently.
Your recommendation means a lot to us, and we look forward to welcoming you back in the future.
Have a lovely Christmas! ⛄
Take Care,
Beth Kell
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