Great service from a friendly team of individuals, special mention to Jo who has kept me up to date with all work carried out. And great fast turnaround from workshop team would highly recommend
Company replied
Location
Switch locationNorflex House Sheffield Airport Business Park, Europa Link, S9 1XU Sheffield, South Yorkshire, GB
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See what reviewers are saying
Been dealing with Sheffield for a number of years now, all the team both Rental and Workshop are excellent, but especially Emily. Nothings to much trouble, and always finds a solution to a problem no... See more
Company replied
What great experience went into my local Northgate to book my hire van in to have slow puncture repair. Reception team and Jordan the engineer arranged for the repair to be done straight away.... See more
Company replied
Was quick and simple to drop off the hired van. We even got given some free coffees while the van was checked over. Jo on reception was especially friendly and helpful when we arrived
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Norflex House Sheffield Airport Business Park, Europa Link, S9 1XU, Sheffield, South Yorkshire, United Kingdom
- 0114 243 5888
4.9
Excellent
358 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Really quick and efficient team
Really quick and efficient team! Friendly staff! And a good coffee machine always help.
January 31, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Billy, thank you for your great review!
We're so glad to hear that you found our team quick, efficient, and friendly. And we totally agree—a good coffee machine is always a bonus! We appreciate your support and look forward to seeing you again.
Take care,
Imogen
Emma at Sheffield north gate was…
Emma at Sheffield north gate was outstanding. Above and beyond what she did fantastic service
January 31, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Gary, thank you for your wonderful review!
We're delighted to hear that Emma provided you with outstanding service and went above and beyond to help. We'll be sure to pass along your kind words to her. Your feedback means a lot, and we truly appreciate your support!
We look forward to working with you long into the future.
Take care,
Imogen
Great customer care by Emma
Great customer care by Emma, she’s a credit to the company.
January 30, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you for your kind words, Craig!
We're so pleased to hear that Emma provided you with great customer care. She truly is a valued member of our team, and we’ll be sure to pass on your fantastic feedback to her.
We appreciate you taking the time to share your experience, and if there’s anything else we can do for you, please don’t hesitate to reach out.
Thank you for choosing Northgate.
Take Care,
Beth
Walk in off the street will seed…
Walk in off the street was seed straight away. Van was in the garage within 10 minutes thanks to Emma and Jordan
January 29, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you for your feedback, Esmond!
We’re delighted to hear that Emma and Jordan got you sorted so quickly.
Providing fast and efficient service is what we strive for, and it’s great to know we delivered.
We appreciate your support and look forward to welcoming you back in the future.
Take Care,
Beth
Always a great service at Sheffield…
Always a great service at Sheffield Depot, do their best to get you sorted even if fully booked.
The staff are always friendly, maybe Northgate should relocate some to head office to ensure they are as efficient as Sheffield depot.
January 24, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you so much for your wonderful feedback!
We're delighted to hear that the team at our Sheffield Depot consistently delivers great service and goes the extra mile to assist, even when fully booked.
It's fantastic to know their efficiency and friendliness stand out so much.
We'll certainly share your comments with the team—it’ll mean a lot to them!
Your suggestion about head office has been noted!
Thank you for choosing Northgate.
Take Care,
Beth
Lovely atmosphere,my van was sorted…
Lovely atmosphere,my van was sorted quick,free water and coffee at the reception
January 24, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you for your feedback!
We're delighted you enjoyed the welcoming atmosphere and appreciated the complimentary water and coffee.
It's great to hear your van was sorted quickly—we aim to make the process as smooth as possible.
We hope to see you again soon.
Take Care,
Beth
Reply from Northgate Vehicle Hire - Sheffield
Thank you for your kind feedback, Shane!
We’re thrilled to hear you had a great experience with the team at our Sheffield branch.
Your support means a lot to us, and we’ll be sure to pass on your compliments to the staff.
Thank you for choosing Northgate.
Take Care,
Beth
Reply from Northgate Vehicle Hire - Sheffield
Thank you so much for your kind words, James!
We’re delighted to hear you were happy with the service provided.
Your feedback means a lot to us, and we’re always here to help.
Thank you for choosing Northgate.
Take Care,
Beth
Great customer care by Emma
Great customer care by Emma, she’s a credit to the company.
Called in as a drive in for an ad-blue issue.
Sorted within 90mins and Emma kept us informed with regular updates.
January 20, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you so much for your kind feedback, Paul!
We’re delighted to hear about the excellent customer care Emma provided.
She truly is a credit to the company, and we’ll make sure to pass along your praise.
We’re glad we could resolve your AdBlue issue promptly and that Emma kept you updated throughout the process.
Your satisfaction means a lot to us, and we’re always here to help whenever you need.
We look forward to welcoming you back in the future.
Take Care,
Beth
Reply from Northgate Vehicle Hire - Sheffield
We are so pleased to hear that you had excellent customer service from our team at Sheffield.
It is always our pleasure to provide a fast and seamless service to our wonderful customers.
Once again, we really appreciate your feedback!
Take care,
Beth
Amazing fast service quick and ready to…
Amazing fast service quick and ready to help
January 20, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you for your fantastic feedback, Daniel!
We’re so pleased to hear that you found our service fast and helpful.
Providing efficient and ready assistance is always our goal and we truly appreciate your kind words.
Thank you for choosing Northgate
Take Care,
Beth
They worked around my tight schedule…
They worked around my tight schedule and got me in as soon as they could. Thanks to Beth and Malcom.
January 16, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you for your kind words, Bradley!
We're thrilled to hear that Beth and Malcolm were able to accommodate your schedule and provide excellent service.
We'll be sure to share your appreciation with them.
We look forward to welcoming you back again in the future.
Thank you for choosing Northgate.
Take Care,
Beth
Thank you all especially Martin.
Thank you all especially Martin for your recent help sourcing my new van. Excellent... Thank you 👍
January 7, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you so much for your kind feedback, Andrew!
We’re thrilled to hear that Martin and the team were able to assist you in sourcing your new van. Your satisfaction means everything to us, and I’ll be sure to pass your appreciation along to Martin.
If there’s anything else you need, please don’t hesitate to reach out.
Thanks again, and enjoy your new van! 😊
Take Care,
Beth
My van developed a fault with ABS
My van developed a fault with ABS, hills start assist etc on my way home so I dropped in as the Sheffield branch was on my way, and they received me as a walk-in. The fault was rectified, and I was on my way in a couple of hours. Top job to Nathan Fleming.
January 15, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you for sharing your 5* experience with us Thomas!
We're glad to hear that our Sheffield branch was able to assist you promptly and efficiently.
Its fantastic to know the fault was resolved, and you were back on the road within a couple of hours.
We'll be sure to pass on your kind words to Nathan Fleming for a job well done.
Thank you for choosing Northgate.
Take Care,
Beth
Fast service and very happy great…
Fast service and very happy great customer service from Emma and jorden
January 14, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you for your feedback!
We're thrilled to hear you received fast service and great customer care from Emma and Jorden.
We'll be sure to pass along your kind words to them. We look forward to assisting you again in the future!
Thank you for choosing Northgate.
Take Care,
Beth
Great fast service
Great fast service, Martin issued me witha new van
January 10, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you for your feedback, Alan!
We're thrilled to hear about your great experience.
Martin at our Sheffield branch will be delighted to know he made the process smooth and efficient for you.
We look forward to welcoming you back in the future.
Take Care,
Beth
Reply from Northgate Vehicle Hire - Sheffield
Hi Wayne,
Thank you so much for your kind words!
We're thrilled to hear that you enjoy both our coffee and the friendly service. It means a lot to us that we can provide a positive experience for you.
We look forward to welcoming you back soon for more great coffee and good vibes! 😊
Take care,
Imogen
Reply from Northgate Vehicle Hire - Sheffield
Hello Shane,
Thank you so much for your positive feedback. I can assure you the team at our Sheffield branch will be thrilled to hear about your review.
We look forward to working with you long into the future.
Take care,
Imogen
Quick service….headlight bulb
Quick service….headlight bulb
In and out within 10 minutes
January 3, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you for your feedback, Sam!
We’re delighted to hear that you experienced quick and efficient service, getting your headlight bulb sorted in just 10 minutes.
Your satisfaction is our priority, and it’s great to know we could assist you promptly.
Thank you for choosing Northgate.
Take Care,
Beth Kell
On arrival Emma was very friendly and…
On arrival Emma was very friendly and helpful. Resolved my issue straight away 5/5.
January 2, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you for your kind words and the 5* rating, Joe!
We’re delighted to hear that Emma from the Sheffield branch provided a friendly and helpful service and she was able to resolve your issue straight away.
Your feedback means a lot to us and will be shared with Emma and the team to recognise her outstanding work.
Thank you for choosing Northgate, we look forward to welcoming you back in the future.
Take Care,
Beth Kell
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