Had a hire car dropped off to me today as my car was hit by another car yesterday and it was taken away to be repaired. The car was dropped off to me within a 2 hours of me requesting it and the guy d... See more
Company replied
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See what reviewers are saying
The van that was requested was not available at the time we needed it so I was upgraded to a different van until one become available which has. Very impressed with how fast this was all sorted
Company replied
Wayne delivered vehicle when it was expected. Courteous, ran through the damage and fuel level and explained importance of fuelling when returned etc
Company replied
Great communication, called with a query and for delivery and collection. Nice car, well presented, thoroughly and accurately checked. Lovely guys :)
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
361 Bath Road, SL1 5QA, Slough, Berkshire, United Kingdom
- 01753 267172
4.6
Excellent
60 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Northgate Vehicle Hire - Slough
Thank you for your fantastic 5-star review, Grant!
We're delighted to hear that you found our team polite, efficient, and friendly. Providing excellent customer service is at the heart of what we do, so it's great to know we made a positive impression.
We really appreciate you taking the time to share your feedback and look forward to welcoming you again soon. 🚐
Take care,
Emma
Reply from Northgate Vehicle Hire - Slough
Hi Daniel, thank you for your 5-star review!
We're so pleased to hear that Ansan provided polite and efficient service. We'll be sure to pass your kind words on to them.
We really appreciate your feedback and look forward to welcoming you again in the future!
Take care,
Imogen
Reply from Northgate Vehicle Hire - Slough
Hi there, thank you for your kind feedback!
We’re delighted to hear you received good service from the team at our Slough branch.
We really appreciate your support and look forward to helping you again in the future!
Take care,
Imogen
Reply from Northgate Vehicle Hire - Slough
Hi Lucia, thank you so much for your kind words!
We’re really glad to hear you had a positive experience and that our team member made such a great impression. We’ll be sure to pass along your feedback—it will mean a lot to him. We look forward to welcoming you again soon!
Take care,
Imogen
All good
Great communication, called with a query and for delivery and collection. Nice car, well presented, thoroughly and accurately checked. Lovely guys :)
April 30, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Slough
Hi Phil, thank you for your lovely review!
We're so pleased to hear you had a great experience with our communication and that everything—from delivery to collection—ran smoothly.
It’s great to know you were happy with the car and the thorough checks carried out. We’ll be sure to pass your kind words on to the team—they’ll really appreciate it!
We hope to see you again soon 😊
Take care,
Imogen
Great service from Zub and the team!
April 24, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Slough
Hi there, thank you for your kind feedback!
We’re delighted to hear you had a great experience with Zub and the team — we’ll be sure to pass on your comments.
We really appreciate your support and hope to see you again soon!
Take care,
Imogen
How the hell this company have managed…
How the hell this company have managed to get rid of all their bad reviews who knows. They must be paying Trustpilot. Be careful, very careful when using this company. They are nothing but a bunch of cowboys who will charge you exorbitant amounts when your hire ends. They expect the van back as if you'd had it in a garage for the duration of the hire.
April 16, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Slough
Hi Joseph, thank you for taking the time to share your feedback. We’re sorry to hear you feel this way about your recent experience.
We take all customer comments seriously, including concerns raised about charges and vehicle condition on return. Our aim is always to be transparent about our hire terms and to ensure vehicles are returned in line with the agreed condition, which is explained at the start of every hire.
We also want to reassure you that we do not remove or suppress genuine Trustpilot reviews.
If you’d like us to look into your specific case in more detail, please contact our customer service team at customer.services@northgate.co.uk with your hire details so we can review what happened and try to help resolve your concerns.
Thank you,
Imogen
Great customer service
Great customer service. Very happy with the service provided by the staff, who were friendly and knowledgeable.
March 25, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Slough
Hi Steven, thank you for your wonderful review!
We’re delighted to hear that you were happy with the service and found our team both friendly and knowledgeable. Providing great customer service is always our goal, so it’s fantastic to know we hit the mark for you.
We really appreciate your feedback and look forward to assisting you again in the future!
Take care,
Imogen
How much just had a van delivered by…
How much just had a van delivered by Ama Jet?
Very professional, polite and on time, highly recommend
January 15, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Slough
Hi Mrs Ledger,
Thank you for taking the time to leave such positive feedback. It’s great to hear that the delivery went smoothly and that everything was handled in a professional and timely manner. First impressions matter, especially at handover, so it’s lovely to know that this experience stood out for you.
Your recommendation is really appreciated, and we’ll be sure to pass your comments on to Ama Jet. If you need any support during your hire, the team will always be happy to help.
Thanks again,
Emily
Reply from Northgate Vehicle Hire - Slough
Hi Liam, thank you so much for your kind words! 😊
We’re delighted to hear that you had a great experience and that Anson and Wayne were able to help. We’ll be sure to pass your feedback along to them — they’ll be thrilled!
Thanks again for choosing us and for taking the time to share your review.
Take care,
Imogen
Great customer service
Great customer service from
Andy, Amarjeeth & team
Very professional
Highly recommend
Thank you
October 1, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Slough
Hi San, thank you so much for your wonderful feedback!
We’re delighted to hear that Andy, Amarjeeth, and the team provided you with great and professional service. Your recommendation means a lot to us!
We really appreciate you taking the time to share your experience.
Take care,
Imogen
Andy & Wayne from Northwood slough were…
Andy & Wayne from Northwood slough were fantastic. Got the car to me in 20 mins! Really nice Audi all washed and ready to go.
October 10, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Slough
Hi Alex, thank you for the great review!
We're so pleased to hear that Andy and Wayne were able to get the car to you so quickly and that you were happy with the Audi. We'll make sure your kind words are passed on to them – they'll really appreciate it.
Thanks again for choosing Northgate!
Take care,
Imogen
Professional and friendly delivery
Professional and friendly delivery
October 3, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Slough
Hi there, thank you for your kind words!
We're really glad to hear you found the delivery professional and friendly – that’s exactly what we aim for.
We appreciate your feedback and hope to assist you again soon!
Take care,
Imogen
Lovely customer service
Van had lot of damage that was apparently not marked but the lovely young Indian chap had a look around with me and marked down unmarked damage
September 10, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Slough
Hi Paul, thank you so much for taking the time to leave your feedback!
We’re sorry to hear there was some unmarked damage on the van, but we’re really glad our team member was able to assist you promptly and make sure everything was properly noted. We truly appreciate your understanding and kind words about his help.
If you ever need anything else, please don’t hesitate to reach out!
Take care,
Imogen
Excellent service and communication
Excellent service and communication, Wayne was very friendly and helpful
September 2, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Slough
Hi Jack, thank you for your kind words!
We’re thrilled to hear that Wayne provided friendly and helpful service, and that our communication met your expectations.
We really appreciate your feedback and look forward to assisting you again soon!
Take care,
Imogen
The delivery driver explained…
The delivery driver explained everything to me and the importance of returning the car fully fuelled up.i complied and he waited for me, no issues. He was friendly, we exchanged cars...Am happy thank you.
July 9, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Slough
Hi Pierre, thank you for your lovely review!
We’re glad to hear our delivery driver took the time to explain everything clearly and made the exchange smooth and hassle-free. It’s great to know you were happy with the service — we really appreciate you taking the time to share your experience.
Thanks again, and we look forward to helping you next time!
Take care,
Imogen
Really good experience with friendly…
Really good experience with friendly staff. And very professional
April 22, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Slough
Hi Michael, thank you so much for your kind words!
We're thrilled to hear that you had a great experience with our friendly and professional team. We always strive to provide the best service possible, and your feedback means a lot to us.
We look forward to serving you again soon!
Take care,
Imogen
Reply from Northgate Vehicle Hire - Slough
Thank you so much for your 5-star review!
We're delighted to hear that our Slough depot provided you with excellent service.
Delivering a top-quality experience to our customers is always our priority so its wonderful to see this reflected in your comments.
Once again, we truly appreciate your positive feedback.
Take care!
Beth
Top class
Top class - speedy and professional.
Wayne and Andy from slough delivered top quality service.
March 18, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Slough
Thank you so much for your kind words!
We're thrilled to hear that Wayne and Andy provided you with top-class service. We pride ourselves on delivering a speedy and professional experience, and it’s great to know they made such a positive impact.
I'll be sure to pass on your feedback to them—they’ll really appreciate it!
Thank you for choosing Northgate.
Take Care,
Beth
Wayne and andy Swindon branch lovely…
Wayne and andy Swindon branch lovely chaps
February 25, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Slough
Thank you for your kind words!
We'll be sure to pass your praise along to Wayne and Andy at the Swindon branch – they'll be delighted to hear it.
Thank you for choosing Northgate.
Take Care,
Beth
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